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Award-winning senior-level product manager, releasing market-defining and best-in class software products & services for global distribution. Proven expertise in full life cycle product development, including leading product definition and driving product strategy. Over 20 years of product management experience in agile development environments. Diverse experience in early-stage, established and M&A companies. Continually ensure on-time delivery, clear and concise schedules and roadmaps, achievable goals and motivational leadership. Strong track record of translating empathy for customers into excellent user experiences.
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Director, Product ManagementNice North America Aug 2017 - PresentCarlsbad, California, UsProduct Manager for Nice Smart Home Management software platform (formerly ELAN)–including Mylo, the Nice Voice Assistant–and Management Cloud platform. -
Board MemberUnited Irish Cultural Center, Inc. Feb 2019 - Dec 2023 -
Product ManagerCore Brands Apr 2014 - Aug 2017Oversaw software product planning, development, and launch of home entertainment and control software for ELAN, SpeakerCraft and Niles brands. Core Brands was merged into Nortek Security & Control which was purchased by Nice in 2021
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FounderMediotag Llc Jan 2013 - Dec 2015Co-Founder / Product OwnerDirected product management and development for start-up technology company offering innovative image tracking system.Selected Accomplishment:Launched new technology to analyze and track photos and variants, extract photo metadata and related social media comments and tags, adding attribution and ownership layer. Indexed all metadata for search. “The CDDB for images.”
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Vp, Engineering And Ecommerce OperationsCorel Corporation Feb 2012 - Dec 2012Ottawa, Ontario, CaDirected, managed, and supervised engineering and eCommerce operations with team of 30 engineers. Drove fulfillment of Roxio Direct, Retail, and OEM business objectives. Ensured compliance to best practices and monitored releases and customer acceptance. Selected Accomplishments:• Spearheaded operations for eCommerce websites generating $20M in annual revenue.• Coached, motivated, and evaluated engineers and technicians in completing high profile and high-volume builds. -
Vp, Engineering And Ecommerce OperationsSonic Solutions (Acquired By Rovi April 2011) Jan 2010 - Jan 2012Departments overseen included PMO, Engineering Infrastructure, Build & Release and Web Services. Directed all aspects of Engineering and Internet services operations for Roxio and Sonic eCommerce Websites.♦ Introduced engineering and program management tools and processes to accurately and efficiently assess quality and measure progress throughout SDLC.♦ Accelerated speed and improved efficiency of Web production and marketing programs by defining specifications and overseeing development of several Web controls and services.♦ Guided production of ~235 release deliverables to retail and direct channels and in excess of 430 releases to OEM and enterprise channels in 2011, with 70% of releases in multilingual format.♦ Oversaw localization and production of documentation for all divisions across 25 languages, including user interface (UI), Web content, knowledgebase articles, help files, user guides, tutorials, and productmanuals.Sonic Solutions was acquired by Rovi in 2010, more about Sonic here:http://en.wikipedia.org/wiki/Sonic_Solutions
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Sr. Director, Engineering And Ecommerce OperationsSonic Solutions (Acquired By Rovi April 2011) Nov 2009 - Dec 2010Promoted to spearhead portfolio of sophisticated technical programs, including system administration, Web development initiatives, localization and documentation, process improvement, performance evaluation and reporting. Championed full cycle Web application creation from concept through to final release/production. Liaised between customers and engineering team; ensured on-time requirements-aligned delivery of all projects, including manufacturing, packaging, posting, and customer notification for consumer, enterprise, OEM,and online services channels. Utilized digital dashboard in tracking project status and performance metrics.♦ Drove product life cycle process improvements and standardization across organization; rolled out companywide solutions for bug tracking and test case management.♦ Delivered over 40 million valuable double-opted-in email addresses to marketing team through creation and optimization of product registrations/activation and customer profile management system.♦ As Senior Director, established and maintained build and delivery system; controlled source code companywide; administered centralized license code system for engineering; organized, coordinated and automated testing tools and services; and devised and deployed Web solutions.Sonic Solutions was acquired by Rovi in 2010, more about Sonic here:http://en.wikipedia.org/wiki/Sonic_Solutions
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Sr. Director, Web Products And Ecommerce OperationsSonic Solutions (Acquired By Rovi April 2011) Feb 2005 - Jan 2010Charged with improving Web presence for both Sonic and Roxio, including in-product Web portals for channel monetization. Developed online direction and polices while serving as integral member of strategic Online Task Force. Supervised engineering team of 15 in completing numerous Web and email projects. ♦ Seamlessly migrated Web infrastructure from proprietary J2EE to .NET platform; maintained page search ranking; led successful global integration of third party shopping cart solutions and Google toolbar distribution program.♦ Streamlined content management/Web publishing and facilitated cost-effective globalization through utilization of template-based Website based on Interwoven tools.Sonic Solutions was acquired by Rovi in 2010, more about Sonic here:http://en.wikipedia.org/wiki/Sonic_Solutions
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Director, Technical ServicesSonic Solutions (Acquired By Rovi April 2011) Jan 1999 - Mar 2005Orchestrated delivery of product support worldwide for CD Mastering and DVD Authoring workstations. Key clients included Sony Music Worldwide, Warner Music, and Abbey Road Studios. Worked closely with marketing and engineering on product improvement initiatives. Instituted free and for-fee online training programs. Successfully integrated corporate registration, user forums, and download center by customizing and deploying new CRM solution. Boosted customer satisfaction while simultaneously reducing costs by outsourcing services domestically and overseas.Sonic Solutions was acquired by Rovi in 2010, more about Sonic here:http://en.wikipedia.org/wiki/Sonic_Solutions
Tom Mckeon Skills
Tom Mckeon Education Details
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San Francisco State UniversityCommunications -
St. Ignatius College Preparatory
Frequently Asked Questions about Tom Mckeon
What company does Tom Mckeon work for?
Tom Mckeon works for Nice North America
What is Tom Mckeon's role at the current company?
Tom Mckeon's current role is Director, Product Management.
What is Tom Mckeon's email address?
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What is Tom Mckeon's direct phone number?
Tom Mckeon's direct phone number is +141596*****
What schools did Tom Mckeon attend?
Tom Mckeon attended San Francisco State University, St. Ignatius College Preparatory.
What are some of Tom Mckeon's interests?
Tom Mckeon has interest in Football, Casinos, Collecting Antiques, Exercise, Sweepstakes, Soccer, Home Improvement, Shooting, Reading, Gourmet Cooking.
What skills is Tom Mckeon known for?
Tom Mckeon has skills like E Commerce, Cross Functional Team Leadership, Product Management, Program Management, Software Development, Mobile Applications, Start Ups, Strategy, Team Building, Agile Methodologies, Management, Scrum.
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