Tom Melegh Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Canada Area

Ottawa, Canada Area

• Developed SCORM compliant responsive e-learning content, using Adobe Captivate, Articulate Storyline 360, Moodle, Adapt Authoring Tool, and Expand e-learning framework.
• Executed IBM Analytics How-To Videos, successful, high visibility project, leading to videos embedded into products and receiving recognition at director level. Produced IBM Analytics Learning Services –Annual Learning.
• Executed IBM Analytics How-To Videos, successful, high visibility project, leading to videos embedded into products and receiving recognition at director level. Produced IBM Analytics Learning Services –Annual Learning.
• Applied Web programming expertise, including programming responsive multimedia containers, hosting How-To Videos, and creating custom e-learning course template, using Expand and Adapt Open Source software.
• Designed Hybrid and Web based mobile training app prototypes, using various content authoring tools, HTML5, JavaScript and frameworks, such as Bootstrap and jQuery.
• Provided clear and timely written and oral communication on projects to subject matter experts, management, and stakeholders, ensuring setting proper expectations and project success.

Ottawa, Canada Area

• Created and updated course content for products and toolkits in various formats using Adobe FrameMaker, certifying timely and quality course delivery.
• Delivered knowledge transfer sessions for stakeholders on new products and technologies, standards and procedures updates, exhibiting good communication and proper training.
• Interacted with other departments on numerous projects, using strong communication, delivering timely updates and project success.
• Analyzed and implemented… Show more
• Analyzed and implemented changes to projects based on feedback, priority, and project schedule. Show less

Ottawa, Canada Area

• Drove best practices and promoted use of Cognos knowledge base.
• Provided technical support to Cognos customers, partners and consultants, troubleshooting problems in areas of report authoring, confirming reports ran successfully and displayed correct (expected) data.
• Coached junior employees, implemented best practices, and promoted use of Cognos knowledge base through Knowledge Centered Support program, enabling knowledge transfer and quicker turnaround for problem… Show more
• Coached junior employees, implemented best practices, and promoted use of Cognos knowledge base through Knowledge Centered Support program, enabling knowledge transfer and quicker turnaround for problem solving.
• Prioritized support cases based on criteria to ensure best use of resources in a fast-paced work environment, certifying high value customers and production down issues were resolved first.
• Worked well both individually and as part of a team. Show less

Ottawa, Canada Area

• Setup and maintained small network for document scanning project at Department of National Defense (DND), solidifying highest security.
• Served as Team Leader for group of 7 during DND project, guaranteeing security was maintained and all tasks were completed on schedule.
• Trained new employees in use of various software applications, transferring knowledge and establishing project continuity.
• Oversaw scanning and quality control of high security documents, maintaining security… Show more
• Oversaw scanning and quality control of high security documents, maintaining security standards. Show less