Tom Millns Email & Phone Number

Hindhead, Gb

London, United Kingdom

Responsible for delivering Roboyo's digital transformation programme - a complete greenfield introduction of new enterprise back office technologies and business processes.

London, United Kingdom

HR HCM system/integrations: Implemented the HCM platform Workday and 30+ integrated global HR systems for Technicolor Creative Studios, including managing all IT governance. Managed HR case management system set-up and handover to AMS provider, Cognizant.

Worthing, United Kingdom

Operational Asset Management System: Delivery of IBM's EAM Maximo software platform for intelligent asset management, monitoring and predictive maintenance of physical operations. Working with delivery partners IBM (software implementation), Accenture (business change) and Infosys (application management services).

London, United Kingdom

Responsible for numerous technology transformation programmes and projects, covering business case, procurement, hands-on technology delivery (information security, architecture, analysis, design, implementation, data migration, all testing, in-house service desk, audits) and business change (impact analysis, TOM, training, comms, adoption):• HR HCM integrations (Workday SaaS)• New GRC management system (SAI360 BWise SaaS)• Microsoft 365 SaaS service implementation• New Bupa.com re-design and CMS (Sitecore SaaS)• New HR case management (Service Now SaaS)• New Learning Management System (from on-premise to Saba SaaS)• Legal document management system upgrade (Docuview/SharePoint on-premise)

London Gatwick, United Kingdom

Contact Centre set-up and migration: Successfully implemented a large multi-workstream global business transformation programme – moving the British Airways (BA) customer contact centre for BA Exec Club Blue Tier loyalty members to Avios, moving physical operations from South Africa to the UK.

Weybridge, Surrey

Product Information/Digital Asset Management System: Working with Sony’s pan-European online marketing team, successfully implemented a bespoke publishing platform, providing marketing/product/media information (including video ads) to European retailers in 16 countries.Salesforce CRM system: Managed the technical implementation and deployment for Sony’s Sales team, working closely with senior stakeholders, business leaders and IT professionals.

Hammermith, United Kingdom

Salesforce CRM system: Led pan-European Digital transformation programme - a new suite of integrated tools to build a single customer view using Salesforce, enabling real-time precision Marketing – CRM segmentation and targeting, acquisition/retention campaign management and reporting.

Guildford, United Kingdom

Operational roadmap design for the Online Publishing (Digital Distribution) eCommerce division for Marketing stakeholders across teams in US and Europe.

London, United Kingdom

Digital consultant to the board. Recruited and established new Digital team for agency. Transformed agency to embrace ‘Digital’, developing a new operating model and ways-of-working through internal audits, workshops, training and ongoing leadership/coaching.

Wimbledon, London

Oversaw the agency’s Digital Marketing delivery operations. Led a team of project managers, UX/UI and graphic designers, developers and video/3d artists. Clients included Nokia, Gillette, Jo Malone, Vodafone.

Richmond-Upon-Thames, London

Oversaw the agency’s Digital Marketing delivery operations. Led a team of project managers, UX/UI and graphic designers, developers and video/3d artists. Clients included Nissan, Bupa, Wilkinson Sword, Energizer.