Learning And Development Delivery Specialist
Current
Sep 2024 - Present
AeroLeads people directory · profile
Tom Mundey Email & Phone Number
Specialist in Learning & Development, Stakeholder Engagement, and Process Improvement | Enhancing Operational Excellence and Client Experiences in Insurance and Finance
at
Allianz
1 work email found
@gorkana.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Specialist in Learning & Development, Stakeholder Engagement, and Process Improvement | Enhancing Operational Excellence and Client Experiences in Insurance and Finance
Location
Brisbane, Queensland, Australia
Company size
Who is Tom Mundey? Overview
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Quick answer
Tom Mundey is listed as Specialist in Learning & Development, Stakeholder Engagement, and Process Improvement | Enhancing Operational Excellence and Client Experiences in Insurance and Finance at Allianz, a company with 132781 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a work email signal at gorkana.com and a matched LinkedIn profile for Tom Mundey.
Tom Mundey previously worked as Learning and Development Delivery Specialist at Allianz and Claims Capability Coach at Australian Retirement Trust. Tom Mundey holds Bachelor Of Primary Education from Qut (Queensland University Of Technology).
Company email context
Email format at Allianz
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{first}.{last}@gorkana.com
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AeroLeads found 1 current-domain work email signal for Tom Mundey. Compare company email patterns before reaching out.
Profile bio
About Tom Mundey
I am a highly driven and results-oriented professional with over a decade of experience in the finance and insurance sectors, both internationally and in Australia. I specialise in transforming teams and driving success through strategic coaching and leadership, with a proven track record in the following:~ Enhancing performance through targeted coaching and training.~ Continuous improvement and change management.~ Building strong interpersonal relationships through effective communication.~ Uplifting capability and confidence to help achieve organisational goals.~ Quality assurance and risk management.As a Claims Capability Coach at Australian Retirement Trust, I have spent countless hours working with Claims Managers of all experience levels, delivering one on one training sessions, onboarding new starters, leading group training sessions and creating training programs that lift team performance and enhance customer experience.If you're looking for someone to join your team, I'd love to connect. Reach out to me at mundeytj@gmail.com. I'm open to new opportunities and would be happy to discuss how I can contribute to your organisation's success.Specialities and key words associated with Tom Mundey:Claims Capability Coach, Operational Excellence Coach, Member Experience, Customer Experience, Injury Management, Return to Work Support, Claims Manager, Claims Consultant, Claims Officer, Claims Assessor, Claims Quality Assurance, Travel Claims Specialist, Emergency Assistance, Investigations, Case Officer, Case Consultant, Customer Care Associate, Insurance Specialist, Relationship Manager, Account Manager, Account Executive, Media Monitoring, Learning & Development, Training & Development, Training Delivery, Training Facilitator, Learning & Training Officer.
Listed skills include Insurance, Customer Service, Claims Management, Case Management, and 13 others.
Current workplace
Tom Mundey's current company
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Allianz
6 roles
Tom Mundey work experience
A career timeline built from the work history available for this profile.
Claims Capability Coach
As a Coach for Australian Retirement Trust, I led coaching and training programs for claims teams, significantly improving performance and skill levels. I facilitated one on one and group training, both in-person and online, and provided strategic coaching to meet and exceed business objectives. By utilising tailored communication and coaching techniques I.
Mar 2019 - Aug 2024
Senior Claims Manager
As a Senior Claims Manager, I managed a diverse portfolio of life insurance claims, specifically income protection and total permanent disability and demonstrated expertise in decision-making with the highest delegated authority for claim approvals and declines. I worked closely with my team to empower them to achieve positive member outcomes through.
Jul 2017 - Feb 2019
Account Manager
At Cision, I managed a diverse portfolio of clients utilising media intelligence solutions, including media database, monitoring, data analysis, and social media services. I identified and secured business opportunities, provided strategic insights, resolved system issues, and strengthened long-term partnerships leading to quality outcomes and positive.
Mar 2016 - Mar 2017
Case Manager
At Healix International I managed travel insurance claims, coordinated client repatriations, and provided high-level customer service, handling challenging and stressful situations while driving claims decisions and exceptional customer experience. I investigated fraud, high risk and high cost claims, coordinated the safe return of clients via repatriation.
Mar 2015 - Mar 2016
Case Manager
At Cover-More, I managed a large portfolio of travel insurance claims as well as providing first-line after-hours support for the Employee Assistance Program. I handled complex cases, involving complaints, litigation, and fraud, and organized evacuations and repatriations. I demonstrated strong emotional self-management when handling challenging situations.
Apr 2013 - Feb 2015
Team & coworkers
Colleagues at Allianz
Other employees you can reach at allianz.com. View company contacts for 132781 employees →
ME
Mehdi Esseghaier
Colleague at AllianzGreater Munich Metropolitan Area, Germany
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MN
Michael Ngedah
Colleague at AllianzSekondi Takoradi Metropolitan District, Western Region, Ghana, Ghana
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MM
Mayada Magdy
Colleague at AllianzCairo, Egypt, Egypt
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ZH
Zumrotul Hoiriyah
Colleague at AllianzMagelang Tengah, Central Java, Indonesia, Indonesia
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EF
Emy Fine
Colleague at AllianzIndonesia, Indonesia
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SB
Stéphanie Breuil
Colleague at AllianzFrance, France
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BU
Buddhikabus Undefined
Colleague at AllianzRatnapura, Sabaragamuwa Province, Sri Lanka, Sri Lanka
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MY
Mohammed Yousri
Colleague at AllianzEgypt, Egypt
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AA
Abdalrhman Aljabri
Colleague at AllianzTabuk, Saudi Arabia, Saudi Arabia
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GG
Gülsoy Güller
Colleague at AllianzWuppertal, North Rhine-Westphalia, Germany, Germany
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Mehdi Esseghaier
Colleague at AllianzGreater Munich Metropolitan Area, Germany
View →
MN
Michael Ngedah
Colleague at AllianzSekondi Takoradi Metropolitan District, Western Region, Ghana, Ghana
View →
MM
Mayada Magdy
Colleague at AllianzCairo, Egypt, Egypt
View →
ZH
Zumrotul Hoiriyah
Colleague at AllianzMagelang Tengah, Central Java, Indonesia, Indonesia
View →
EF
Emy Fine
Colleague at AllianzIndonesia, Indonesia
View →
SB
Stéphanie Breuil
Colleague at AllianzFrance, France
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BU
Buddhikabus Undefined
Colleague at AllianzRatnapura, Sabaragamuwa Province, Sri Lanka, Sri Lanka
View →
MY
Mohammed Yousri
Colleague at AllianzEgypt, Egypt
View →
AA
Abdalrhman Aljabri
Colleague at AllianzTabuk, Saudi Arabia, Saudi Arabia
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GG
Gülsoy Güller
Colleague at AllianzWuppertal, North Rhine-Westphalia, Germany, Germany
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4 education records
Tom Mundey education
Bachelor Of Primary Education
Diploma Of It & Web Design
South Bank Institute Of Technology
Certificate Iv In Graphic Design
Shillington College
High School Certificate
Padua College
FAQ
Frequently asked questions about Tom Mundey
Quick answers generated from the profile data available on this page.
What company does Tom Mundey work for?
Tom Mundey works for Allianz.
What is Tom Mundey's role at Allianz?
Tom Mundey is listed as Specialist in Learning & Development, Stakeholder Engagement, and Process Improvement | Enhancing Operational Excellence and Client Experiences in Insurance and Finance at Allianz.
What is Tom Mundey's email address?
AeroLeads has found 1 work email signal at @gorkana.com for Tom Mundey at Allianz.
Where is Tom Mundey based?
Tom Mundey is based in Brisbane, Queensland, Australia while working with Allianz.
What companies has Tom Mundey worked for?
Tom Mundey has worked for Allianz, Australian Retirement Trust, Qsuper Group, Cision, and Healix International And Hx Global.
Who are Tom Mundey's colleagues at Allianz?
Tom Mundey's colleagues at Allianz include Mehdi Esseghaier, Michael Ngedah, Mayada Magdy, Zumrotul Hoiriyah, and Emy Fine.
How can I contact Tom Mundey?
You can use AeroLeads to view verified contact signals for Tom Mundey at Allianz, including work email, phone, and LinkedIn data when available.
What schools did Tom Mundey attend?
Tom Mundey holds Bachelor Of Primary Education from Qut (Queensland University Of Technology).
What skills is Tom Mundey known for?
Tom Mundey is listed with skills including Insurance, Customer Service, Claims Management, Case Management, Claim, Training, Health Insurance, and Management.
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