Tommy A. Email & Phone Number

Los Angeles, Ca, Us

Remote

• Led the Engagement UX / UI design for Bing’s Work vertical, a section for enterprise, education, and government users to perform work-related searches; 2 of the products were completed and are ready to go live• Utilized multiple design systems and existing components to build explorations for new designs to be presented to various stakeholders for feedback and further iteration • Collaborated with dedicated UX Researchers and Product Managers to gather metrics to guide my explorations based on user asks and habits • Ensured designs were accessible for all users and ready for multiple language support

Lynwood, California, United States

• Partnered with international clients across multiple sectors, including education to tech, to execute UX design, video production and animation projects that enabled them to modernize their business and push their brands forward• Uncovered 131 areas for UX improvement while conducting a UX audit for the map editor Wildshape; allowed the developer to release an update that has seen an 80% reduction in negative reviews• Directed, filmed, and edited corporate videos for companies such as Johnson & Johnson, BHP, NYK Logistics, and even a Japanese politician • Contributed to a global Workday virtual conference performing video editing as part of a remote team contracted by the Amsterdam-based creative agency, Nomobo • Increased video output by 400% a week at an English-language cram school allowing 1700+ students of various grades to access more dynamic learning content by growing a video and motion graphics team from me to 6 total

Tokyo, Japan

• Led the Japan-side UX research and design to launch a $7M Sesame Street-branded ESL eLearning product across multiple Asian markets; presented to and liaised between English-speaking and Japanese-speaking stakeholders• Influenced adoption of a formalized UX approach to ensure user-centered design across mobile and desktop• Boosted product price 15% by transforming the user experience and expanding the content library by 33%• Conducted user interviews and surveys and utilized the data to better shape the product experience• Traveled frequently across Japan to train users and gather product insights from the field

Nagoya, Kawasaki, Shinjuku

• Instructed thousands of students, mostly adults, helping them to reach their student goals while adapting my lessons to their needs.• Facilitated lesson plan design meetings with other instructors to create new material or make adjustments.• Developed Business English lesson plans to be used throughout Japan and adjusted them to the needs of Japanese students who require various test scores for promotions or roles abroad.• Gained the trust and attention of students from children, to company execs and presidents, to one of Japan’s most famous actresses.