I worked on the circulation of several construction magazines worldwide, including Construction Europe and International Construction. I was responsible for handling paid subscriptions, building up relationships with our clients and ensuring our magazines were delivered on time. I had input on the subscription adverts that appeared in our magazines.

I was responsible for investigating train delays in the southeast and London area, by using systems and by speaking to Signallers, station staff and train operating companies.Once I had found the reason for the delay, I was responsible for creating an incident and attributing the blame to either Network Rail, or one of the train operating companies. Whoever was responsible for causing the delay (and subsequent delays) would be responsible for the cost.This position required a high level of investigation and accuracy, because an error could have meant the wrong company would be blamed for an incident, and therefore would be made financially responsible. During my time at Network Rail, I gained a vast knowledge of the rail industry, along with geographical knowledge of the southeast.

I worked in the restaurant and on the residential floors of the care home, delivering meals to residents and providing silver service.I was also responsible for keeping the dining area clean, and I was a health and safety officer for my department.