From Major Incident Manager to Senior Team Lead to Technical Service Delivery Manager.My former experiences have giving me a good sense of business criticality and how to priorities and coordinate several tasks at once while also having the ability to communicate with all types of people.My main goal is to deliver top notch results that everyone can be proud of and which benefits my department and the company. Good results comes from focus, attention to details and the need to always do better while always having a service minded mindset towards colleagues and customers.