Sales Representative/Tech Support
Current- Engaged customers in mobile device activations, showcasing expertise in sales and technical support.- Successfully acquired customers from competitive companies, demonstrating persuasive sales skills.- Sustained customer accounts through personalized service, addressing individual needs and preferences.- Provided technical support for diverse devices, ensuring optimal functionality, and resolving issues promptly.- Managed data transfers, storage, and maintained the functionality of in-store printers.- Partnered closely with the Verizon Core Support team to tackle internal and external challenges associated with devices and store business systems.- Consistently ranked as a top 3 representative for new customer activations, highlighting exceptional sales performance.- Demonstrated outstanding people skills, fostering positive customer relationships.- Applied effective problem-solving abilities to address customer inquiries and technical issues.- Collaborated seamlessly with team members, contributing to a positive and goal-oriented team environment.
