President & Gm
Current
Dec 2021 - Present
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Tommy Fauth Email & Phone Number
GM at Allied IT Systems | Managed IT Services | Business Transformation | Systems and Network Design
at
Allied IT Systems
2 work emails found
@eloyalty.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
GM at Allied IT Systems | Managed IT Services | Business Transformation | Systems and Network Design
Location
Austin, Texas Metropolitan Area, United States
Who is Tommy Fauth? Overview
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Quick answer
Tommy Fauth is listed as GM at Allied IT Systems | Managed IT Services | Business Transformation | Systems and Network Design at Allied IT Systems, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at eloyalty.com and a matched LinkedIn profile for Tommy Fauth.
Tommy Fauth previously worked as President & GM at Allied It Systems and Executive Director, Infrastructure Services at Ttec. Tommy Fauth holds Master Of Business Administration - Mba, Business Management from Texas State University.
Company email context
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{first}_{last}@eloyalty.com
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Profile bio
About Tommy Fauth
As a global IT executive and transformational business leader, I bring a record of success and expertise in driving complex initiatives to completion and leading organizations at the forefront of innovation. I excel at optimizing operations and delivering state-of-the-art digital capabilities, driving efficiency to maximize revenue and reduce costs, and delivering large-scale projects with aggressive deadlines. Additionally, I understand that the most important assets of any delivery organization are talented and motivated people, which is why inspiring my teams and leading the path forward through a shared vision for change is one of my core values.CORE COMPETENCIES Technology Leadership, Strategy & Execution, Contact Center Design, Enterprise Cyber Security, Partnerships & Alliances, Scalable Business Models, Efficiency & Optimization, Solution Innovation, IT Architecture & Engineering, Project Management, Program Management, Business Analysis, Revenue Growth, Cost Control, Large-Scale IT Systems, Systems Integration, Cloud Solutions, Global Operations, Vendor Management, Procurement, Offshore Teams, Stakeholder Relations, Hiring Top Talent, Mentoring & Team Building, Training Programs, Performance Excellence
Listed skills include Data Center, Vmware, Cisco Technologies, Networking, and 45 others.
Current workplace
Tommy Fauth's current company
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10 roles · 28 years
Tommy Fauth work experience
A career timeline built from the work history available for this profile.
Executive Director, Infrastructure Services
- Specializing in the design, implementation, and delivery of transformative customer experiences, TTEC (NASDAQ: TTEC) is one of the largest global CX technology and services innovators for end-to-end, digital CX.
- Lead delivery of the TTEC Digital Cloud platform with responsibility for engineering and operations of the systems, network, and data center infrastructure. Maintain ownership for vendor partners, procurement, capacity.
- Manage 15 direct reports, an international team of 75+ Engineers, and a CapEX budget of $15M per year in the delivery of Cisco Hosted Collaboration Solutions (HCS) and Cisco WebEx Contact Center Enterprise (WxCCE)..
- Directed the $20M delivery of the architecture and cost model for the Cisco Webex Contact Center Enterprise. Navigated various challenges across multiple iterations and successfully managed relations with stakeholders.
- Led the successful deployment of the 2020 United States Census contact center, a complex, $140M contract for a highly available data center and 11 domestic contact centers supporting 12K agents. Achieved the first.
2018 - Dec 2021
Director Of Infrastructure Services
- Led the Infrastructure Sustainment Delivery team, headed global cloud engineering and operations, and fulfilled service-level agreements with Unified Contact Center Enterprise (UCCE) customers.
- Manage 20 direct reports and a full team of 40 personnel based in the US, Philippines, and Costa Rica. Developed and led an annual capital expenditure budget of $15M to update equipment and deliver new customer builds.
- Supported the expansion of sales globally and played a pivotal role in increasing revenue from $100M to $300M (+200%). Identified and captured new revenue opportunities by developing customized IaaS and SaaS products.
- Optimized delivery of the core platform and successfully decreased costs by $2M in FY 2018. Automated the platform delivery process to reduce delivery time from four weeks to two weeks, a decrease of 50%.
- Established a Team Lead training program and enhanced the performance management program. Shifted from a project to CSM focus to enable scalable staffing, succession planning, and metric-driven performance evaluations.
2016 - 2018
~2 yrs
Senior Manager / Chief Systems Architect, Managed Services
- Served as Chief Systems Architect for the Managed Services organization, set the overall technology direction for the business unit, and led network engineering and core systems projects. Supported the customer-facing.
- Managed a global cloud engineering and operations team with more than 25 Engineers. Maintained responsibility for a variable capital expense budget based on forecasted growth and prioritized platform updates.
- Developed a 24x7, follow-the-sun model and expanded the Manila-based operational support team. Stood up a team in Costa Rica to build Cisco CCIE Tier 3-level talent at a fraction of the cost of US-based competitors..
- Migrated the legacy Siebel CSM monitoring platform to a ServiceNow multi-tenant cloud-based solution. Conducted a business analysis and operational review to realign ITIL support processes within the system.
2014 - 2016
~2 yrs
Principal Systems Administrator, Team Lead
- Designed, deployed, and supported a VMware, Dell EMC, and Cisco UCS-based internal cloud infrastructure to replace an outdated and failing legacy server environment. Provided technical leadership and architectural.
- Led the infrastructure services team, located in the US and Philippines, and expanded the function from 4 to 15 personnel. Mentored and coached team members to develop performance-focused technical and soft skills.
- Architected and deployed managed services for a range of Fortune 100 clients in the Unified Contact Center Enterprise (UCCE) space. Established and supported private cloud for the remote management and monitoring of.
- Created a highly scalable desktop engineering model for a 200-person business unit, with efficient onboarding and offboarding processes. This model is still utilized today, with a team of 600 supported by a single.
2011 - 2014
~3 yrs
Database And Systems Administrator, It Services
2007 - 2011
~4 yrs
Adjunct Professor, Microsoft It Academy
2006 - 2011
~5 yrs
Systems Administrator, College Of Business
2005 - 2007
~2 yrs
Junior Technical Analyst
2004 - 2005
~1 yr
Marine Corps Electrician (Mos 1141) | Sergeant
- Duty Stations – Camp Pendleton, San Diego, CA (1998) | Camp Lejeune, NC (1998) | Okinawa, Japan (1999) | Pohang, South Korea (1999) | Marine Corps Mountain Warfare Training Center, Bridgeport, CA (2000 – 2002)
- Training & Experience – Basic Electrician’s Course | Journeyman Electrician’s Course | Mountain Warfare Survival Training | Mountain Warfare Assault Climber | Non-Commissioned Officers Leadership Course
- Awards & Decorations – Navy & Marine Corps Achievement Medal (x2) | NCO of the Quarter Award – Recognized Twice for Outstanding Performance | Certificate of Commendation (x2) – Marine of the Quarter Two Times |.
1998 - 2002
~4 yrs
3 education records
Tommy Fauth education
Master Of Business Administration - Mba, Business Management
Texas State University
Bachelor Of Business Administration - Bba, Management Information Systems
Lamar University
Associate Of Arts And Sciences - Aas, Electronics
Barstow Community College
FAQ
Frequently asked questions about Tommy Fauth
Quick answers generated from the profile data available on this page.
What company does Tommy Fauth work for?
Tommy Fauth works for Allied IT Systems.
What is Tommy Fauth's role at Allied IT Systems?
Tommy Fauth is listed as GM at Allied IT Systems | Managed IT Services | Business Transformation | Systems and Network Design at Allied IT Systems.
What is Tommy Fauth's email address?
AeroLeads has found 2 work email signals at @eloyalty.com for Tommy Fauth at Allied IT Systems.
Where is Tommy Fauth based?
Tommy Fauth is based in Austin, Texas Metropolitan Area, United States while working with Allied IT Systems.
What companies has Tommy Fauth worked for?
Tommy Fauth has worked for Allied It Systems, Ttec, Lamar State College-Port Arthur, Lamar University, and United States Marine Corps.
How can I contact Tommy Fauth?
You can use AeroLeads to view verified contact signals for Tommy Fauth at Allied IT Systems, including work email, phone, and LinkedIn data when available.
What schools did Tommy Fauth attend?
Tommy Fauth holds Master Of Business Administration - Mba, Business Management from Texas State University.
What skills is Tommy Fauth known for?
Tommy Fauth is listed with skills including Data Center, Vmware, Cisco Technologies, Networking, Active Directory, Troubleshooting, Microsoft Sql Server, and Network Administration.
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