Tommy Fox's Location
Greater Houston, United States, United States
Tommy Fox's Contact Details
Tommy Fox work email
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Tommy Fox personal email
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About Tommy Fox
Top quality leadership, project management, and fiscal responsibility for major software and business process improvement implementations in a variety of industries. Excellent client relationship skills as a practice manager and engagement manager with strong executive presence. Manager of diverse business software projects (custom and packaged), committed to providing high quality deliverables within constraints of varied business and political drivers; interfacing with clients at multiple levels including chief executives; and negotiating business and financial drivers with limited resources. An innovator with several instances of project methodologies, including training of PMI materials since 1992 from George Washington University and Certified SCRUM Master from Rally Development since 2006. BBA and MBA degrees from Texas A&M University, and CCP (Certified Computer Professional) and CDP certificates holder from ICCP.Specialties: Contract negotiation, staff development and retention, data warehousing and reporting, consulting project management, contract administration and closing, employee human relations, clearly and succintly communicating up, down, across, and outside the enterprise.Highlights: over 35 years of building respectful, collaborative teams sized from 8 to 235 persons in software development projects, plus line management of Development, Database, QA, Testing, Systems Administration, Project Management, and Help Desk. Managed over 45 simultaneous full lifecycle software development teams in US and abroad according to SLAs and leading metrics, using face-to-face and remote communications. Directing sustained pace of IT Services billings of over $1.8M per month.Primary information systems experience in application development and client implementation services and management of large professional and technical staffs, secondary additional experience in IT auditing and IT infrastructure management.Typical placements: IT Services governance, IT Program Manager, IT Services Engagement Manager, Senior IT Project Manager
Tommy Fox's Current Company Details
IT Engagement Manager | IT Services Practice Manager | IT Program Manager | Project Manager (now seeking in Houston)
Tommy Fox Work Experience Details
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Senior Project ManagerCybersoft Technologies Dec 2019 - Apr 2020Houston, Tx, UsGuided statewide departments of education to implement their choices of the PrimeroEdge suite of software packages. Prepared implementation portions of responses to requests for quotations for new business. The PrimeroEdge software would typically help states to qualify for, obtain reimbursements for, and manage and prepare their student food nutrition programs according USDA and assorted other regulatory requirements and guidelines. This work was virtually performed with only a few in-state visits, and involved coordinating several support teams from both Cybersoft and the client organizations. -
Services Engagement Manager, Practice Manager, Program ManagerExecutive Smarts Sep 2012 - Dec 2019Dallas, Texas, UsSelling and coordinating the fulfillment of IT infrastructure contracts for server, data center, and network equipment moves, and large desktop and laptop refreshes. Managing multiple concurrent teams that are performing data center relocations in Houston and southwestern USA. -
Client Advocate, It Services Delivery Coordinator (Like Practice Manager)Softtek Jan 2011 - Aug 2012Monterrey, Nuevo Leon, MxGuided and improved the client experiences with project governance, project deliverables and sales initiatives and processes. Improved the quantity and quality of project managers. Governed over 200 concurrent IT projects in USA, Latin America, Japan, and China according to negotiated Service Level Agreements and ITIL KPI metrics. Also drove non-project initiatives of Knowledge Transfer and Continuous Improvements. Leader of services delivery with over 40 project managers and 250 staff. -
Senior It Program ManagerSofttek Sep 2006 - Sep 2008Monterrey, Nuevo Leon, MxDeveloped and executed Statements of Work packages for client staff and third party contractors, typically for data warehousing and business intelligence objectives. Program Manager to define and deliver key sets of enterprise software projects for this VoIP vendor. Also managed a quick Infrastructure Project to turn-up a new remote data center with VoIP switching that had been engineered but not finished.
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Senior It Project ManagerXo Communications Mar 2006 - Aug 2006Herndon, Va, UsLed a 23-member team to migrate a back-end wholesale and retail telephony billing system to the latest version of the package which included 3-tier server architecture using Oracle 11 with RAC. Utilized and managed an offshore consulting team to accomplish the configuration customizations. Utilized 3rd party trainers for training of users and systems administrators. Showed the client that use of 3rd party contractors for remote development and on-site training would save the client both money and time. -
Sr. Scrum MasterThe North Highland Company May 2006 - Jun 2006Atlanta, Ga, UsAudited then improved and delivered SCRUM training and process knowledge transfer for Bank of America in Charlotte and Dallas. Examined and negotiated how SCRUM processes could be supported by existing project controls methods (which were established when using only waterfall-style project methods). Training of BoA staff focused on SCRUM principles as well as stage gate requirements for project tracking. -
Senior It Project ManagerVerizon Sep 2005 - Mar 2006Basking Ridge, Nj, UsProject Manager for Business Intelligence reporting and Executive Dashboard presentations from a very large data warehouse using MicroStrategy. Improved time to delivery of BI reporting and increased stakeholder satisfaction. Also, Project Manager for Business Continuity projects and for major Infrastructure (internet backbone) projects. Assisted in evaluating candidate projects for SCRUM iterative methods from traditional waterfall methods. Recommended how to measure progress of SCRUMs within Microsoft Project Server customized project reporting structure. -
Enterprise Data Architect, Special Projects Sr. Project ManagerWebmd Nov 2004 - Aug 2005UsData Architect for Siebel CRM configurations, Business Intelligence reporting, and Data Warehousing. Led early planning and strategies for Meta Data Management and data ownership. Researched and located a software firm in Great Britain with the capability to provide reverse-engineering of ERP applications, then worked with that company to design and build a world-wide reverse-engineering product for Siebel Systems CRM applications. Later, founded a committee to investigate business intelligence (BI) reporting, then led building the Request For Proposals to vendors, then led the vendor evaluation and selection. -
Senior Consulting Implementation ManagerSiebel Systems, Inc. Sep 1999 - Sep 2002Austin, Texas, UsProvided consulting and implementation project management for Siebel Systems' Customer Resource Management (CRM) projects for Fortune 100 clients in various geographic regions of the US. Guided and directed projects, directed data mapping and data modeling of customizations, created project plans from concept design through pilot production and full production rollout as well as engagement program management. Established objectives and plans for the team’s operations, including client’s employees; selected team members. Established and controlled P&L of projects lasting from 2 to 22 months and leading teams of 5 to 155 consultants and clients covering several continents. -
Regional Consulting Implementation ManagerInformation Builders May 1996 - Sep 1999Fort Lauderdale, Florida, UsProvided varied data warehousing, business intelligence and end-user computing and platform re-hosting solutions to numerous large clients. Defined and managed client engagements. Assembled staff and planned all consultant activities at client sites. Defined business drivers, data modeling, business process modeling of information needs in various industries and governments. Negotiated and applied business and financial drivers; developed service level agreements and project governance. Provided costing and feasibility support of new business proposals; organized resources and oriented incoming project team members to technical and political working environments. Recognized by several clients for outstanding contribution resulting in extended engagements and new opportunities. Evaluated and scoped various clients’ requests for consulting engagements and teamed with marketing managers for proposal development and follow-through. Typically managed 2 to 4 concurrent projects each with budgets from $300K to $4.8 MM. -
Manager 4Gl Development, Manager Qa, Manager Help DeskUnisys Apr 1994 - May 1996Blue Bell, Pennsylvania, UsAssigned to Deloitte & Touche, LLP, served as technical consultant responsible for software development methodology and technical architecture for a large public sector project for a state government's department. Organized and conducted first and second interviews of over 120 software and database subcontractors. This $38 M contract required this position to relocate to Columbia, South Carolina.Designed major business transaction and utility subsystems for document archival, reprinting and controlled editing. Led quality assurance team conducting code walk-throughs and established engagement-wide 4GL coding practices. Later, I developed methods and standards for help desk functions; recommended and implemented help desk ticketing software; provided technical assistance during acceptance testing and batch testing operations. -
Software Development ManagerNynex Dpi (Now Ibm New Zealand) Feb 1992 - Apr 1994Armonk, New York, Ny, UsEvaluated performance, administered compensation, hired and separated employees, administered and controlled budget, coached and counseled staff in different disciplines. Developed various costing models for long-range planning (3-5 years) of company-wide software development efforts. Guided the strategic and tactical objectives for the company by setting standards and gained consensus with peers and senior management. Recognized for effectively motivating subordinates and achieving high productivity and developing staff in both technical and managerial areas. Organized, hired and directed staff of five to twenty programmer/analysts and data modelers. Convinced company president to permit a rewrite of a key Product Development Plan document, which was instrumental in raising motivation of employees and partner stakeholders. Recognized for guiding teams that completed assignments on schedule and produced clear, accurate documentation and software code. -
Senior Systems EngineerElectronic Data Systems Jan 1986 - Feb 1992West Hartford, UsLed several End User Computing projects with short development timeframes spanning personal computers, minicomputer LANs, VM and MVS mainframe 4-GLs. Conducted JAD sessions and turned ownership and maintenance over to users at completion of involvement. Developed and delivered training courses with durations from 3 days to several months. Led the definition, package selection, and implementation of an Executive Information System (EIS). Built extremely successful relationships with senior executive users. Selected EIS vendor and maintained harmonious vendor relationship. Later, team leader for project to capture, schedule and estimate daily gas transmission volumes in several commercial gas pipelines, tied to both physical and contractual data systems. -
Personal Computer Applications SpecialistCrs Sirrine, Inc. Sep 1983 - Dec 1985Provided all PC planning and direction to allow the company’s first architectural/engineering/construction (AEC) project to rely only on PCs (eliminating all mainframe-based applications and data) for the management of the company's largest project. Selected and installed PCs in 6 Saudi Arabian project management sites and in 2 USA headquarters, which supported an additional 35 remote construction sites. Designed and developed a successful cost accounting application using a 4-GL style database manager. Selected and managed all software, hardware, and telecommunications and created capital purchasing schedule of over $4.8 MM for the six-year life of the project. Established and maintained vendor relationships for all hardware, software, maintenance and communications. Identified computing management issues to senior management and to technical professionals, all who were first-time PC users. Assisted in development of service levels and long-range planning and budgeting (over 4-6 years). Successfully interfaced at multiple levels in multiple federal government and commercial organizations and military personnel in different countries. Rewarded with company stock by board for smoothing then eliminating oversight issues from USAF and DCAA.
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Systems Analyst / Programmer, Materials Management Projects LeadBrown & Root (Now Kbr, Inc.) Aug 1982 - Sep 1983Houston, Texas, UsSupported and enhanced Material Management applications and worked extensively with McDonnel Douglas's software on Cyber and IBM mainframes and local minicomputer LAN. Project manager of EDI interfacing with freight forwarding contractor, ship manifest and purchase order data, cost accounting and general ledger systems. Introduced PCs to company by selecting and installing them with appropriate business and communication software. Approved third-party computer services invoices of over $35 K monthly. Developed teams; established training for developers; downsized staff; created and managed issue escalation agreement with 3rd party service providers. -
Senior Systems AnalystNl Sperry Sun (Now Halliburton) Aug 1981 - Aug 1982Houston, Texas, UsProvided development and support of Accounts Receivable, Sales Analysis and Customer Analysis Systems. Planned the installation, testing and support of an on-line Credit and Accounts Receivable Management System packaged application on mainframes. Evaluated, selected and ordered IBM PCs for use in multiple international offices. Prioritized approximately 450 man-hours of backlogged modifications and completed all required maintenance by organizing programming SWAT teams. Hired and separated employees; downsized staff; coached and counseled employees; created teams; evaluated performance and compensation. -
Senior Systems AnalystPennzoil (Now Shell) May 1979 - Apr 1981London, England, GbProgramming project manager for medium-sized custom application development and delivery of Purchase and Exchange Accounting System, and Customer Follow-up System (Pennzoil's first production job where data came from stand alone micro computers). Lead systems analyst on an Order Billing System that was company’s first on-line interactive application. Later, assigned to the Oil City, Pennsylvania location to prepare for the migration to an IBM 4341 remote host site from the current Datapoint RJE environment. Coordinated the development of all new application systems, resolved data center problems, and served as the liaison between local users and the corporate data center in Houston.
Tommy Fox Skills
Business Intelligence
Sdlc
Program Management
Project Management
Business Process Improvement
Vendor Management
Software Development
Management
It Service Management
Business Analysis
Integration
Leadership
Enterprise Software
Process Improvement
Data Center
Outsourcing
Information Technology
Software Project Management
Crm
Project Planning
Consulting
Data Warehousing
Management Consulting
Databases
It Strategy
Telecommunications
Erp
Testing
Quality Assurance
Oracle
Business Process
Pmo
Cloud Computing
Itil
Requirements Analysis
Strategy
Service Delivery
Project Portfolio Management
Contract Negotiation
Visio
Ms Project
Cross Functional Team Leadership
Scrum
It Management
Sharepoint
Governance
Disaster Recovery
Enterprise Architecture
Agile Methodologies
Agile Project Management
Tommy Fox Education Details
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Texas A&M UniversityBusiness Computing Science (Business Systems Analysis) -
Texas A&M UniversityComputer Science
Frequently Asked Questions about Tommy Fox
What is Tommy Fox's role at the current company?
Tommy Fox's current role is IT Engagement Manager | IT Services Practice Manager | IT Program Manager | Project Manager (now seeking in Houston).
What is Tommy Fox's email address?
Tommy Fox's email address is to****@****ail.com
What schools did Tommy Fox attend?
Tommy Fox attended Texas A&m University, Texas A&m University.
What are some of Tommy Fox's interests?
Tommy Fox has interest in Science And Technology, Children, Education.
What skills is Tommy Fox known for?
Tommy Fox has skills like Business Intelligence, Sdlc, Program Management, Project Management, Business Process Improvement, Vendor Management, Software Development, Management, It Service Management, Business Analysis, Integration, Leadership.
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