On-call work, traveling to various NYC offices to set up, configure, validate, and troubleshoot company equipment, including computers, mobile devices, server racks, network hardware, cable management, patching, and moreSystems and program experience include PowerShell, Windows Autopilot, and Azure, gaining experience with command line interfaceAble to utilize strong understanding of desktop and mobile operating systems to efficiently solve problems and complete tasks, while building relationships with team members at the various offices

Worked closely alongside Technology & Merchandising team, gaining experience in imaging and configuration, MDM, troubleshooting multiple devices and platforms, visual merchandising, and moreLeader of organization and label design for the stock room, taking initiative for every new product launch, communicating effectively on the action steps of label making and implementing, creating ease of access, and clear and efficient display of informationLed market-wide environmental initiatives, such as K-Cup recycling, starting with a trial at Apple’s UWS flagship location, before reaching out individually to other stores with detailed information of our method and success. To date, several thousands of pounds of K-Cups have been properly recycled

Consistent focus on customer experience, maintaining a customer rating score of 100 for three years straight, becoming a strong resource for the teamMentored other team members on internal knowledge and best practices, whether it be sales focused or technology based, including troubleshooting devices and visual standards

Worked remotely for 6 months on the Post-Sales Team, answering customer questions and communicating across multiple departments and shippers, troubleshooting ordering and shipping errors, facilitating trade ins, returns, etc.

Ensemble, Doc/Mac/Thug u/s, Julian Marsh cover

Assist with set building, painting, lighting, and sound. Increased knowledge with tools, carpentry, welding, electrics, scenic design and other aspects of technical theatre.

Received a BA in Theatre with a Performance Concentration and a Minor in Dance. Performed in several shows including The Drowsy Chaperone (Robert Martin), Romeo and Juliet (Tybalt), Legally Blonde (Ensemble), Guys and Dolls (Ensemble), Goddess Wheel (Oracle/Hades), and featured parts in multiple Dance Projects (2011, 2014).