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Tommy Midgette is listed as Certified Salesforce Administrator ‖ Certified Gainsight Admin ‖ Specialized in Sales Operations, Customer Success Operations, and Lead Generation at Instructure, a company with 1206 employees, based in Bentonville, Arkansas, United States. AeroLeads shows a matched LinkedIn profile for Tommy Midgette.
Tommy Midgette previously worked as Salesforce Administrator / Gainsight Administrator (Customer Success/ Sales Operations) at Instructure and Senior Sales Operations Specialist/ Salesforce Administrator (CPQ, Lead Generation, Enablement) at Learnplatform. Tommy Midgette holds Semiotics, Multi/Interdisciplinary Studies from Appalachian State University.
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As a certified Salesforce and Gainsight Administrator, my focus is on enhancing customer success and sales operations. With 4+ years experience in Salesforce and related tools, I excel in optimizing automated and manual experiences to create streamlined processes. My approach involves a thorough evaluation of current systems, aligning them with organizational goals, and working collaboratively to ensure the work meets as many needs as possible. I took over Gainsight Administration at Instructure without any previous experience and earned my certification in less than 3 months. The program, and regular meetings, have been pivotal to break down silos, and deepen our understanding of customer needs. This collaboration has been highly useful in refining our customer success and renewal operations, incuding our overall customer success strategy. Coming from a background in Business Development, I have also developed a keen interest in Lead Generation. I have taken the lead twice on integrating lead qualification tools, cutting the transition time from MQL to SQL by up to 20%.I enjoy Sales Operations because of the view it provides into all the areas and functions of the business. It helps me to build and iterate on solutions that ease the workload of the whole organization while achieving business objectives. The strength of any team relies heavily on the relationship of people with technology. A weak relationship between people and tech causes delays, confusion, and revenue loss. Building and refining processes to keep sales and customer relationships agile is at the heart of growth.Skills: Salesforce, Gainsight, Docusign, Salesloft, Jira, Dealhub CPQ, Lead Generation, Collaboration, Sales Operations, Customer SuccessEmail: tamidgette89@gmail.comOn the lighter Side: I enjoy pretty much any outdoor activity like rock climbing, hiking, biking, and swimming so it makes sense that my favorite place in the world is anywhere in the mountains near water. I also like to stay inside for strategy based table top games or just relaxing with my cat.
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Raleigh, North Carolina, United States
I manage the triage queue for team, handling 600+ salesforce and other systems related issues in first 12 months. As the Gainsight administrator I collaborate with operations teams weekly to coordinate and action improvements. Facilitated rapid customer and sales data integration after the LearnPlatform acqusition.
I transitioned Sales teams from in-house quoting to a 3rd party solution (Dealhub) reducing quote creation time by 30%. Spearheaded creation, implementation, and enablement of Sales Development process resulting in a 27% Marketing Qualified to Sales Qualified conversion rate. I also led weekly sales meetings to review forecast targets as well as gather.
Facilitated detailed reporting and analysis of 20+ sales and customer data points. Maintained current territory analyses for 15+ sales and customer success regions. Collaborated regularly with sales and customer success teams on solutions to maintain company's 90%+ customer retention rate.
Other employees you can reach at instructure.com. View company contacts for 1206 employees →
Saša Stojić-Ito, Cpacc, Atacp, Msidt
Colleague at Instructure
Los Angeles, California, United States, United States
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Nate Armstrong
Colleague at Instructure
St George, Utah, United States, United States
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Xandra Benjalyn E.
Colleague at Instructure
Philippines, Philippines
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Lora Miller
Colleague at Instructure
West Jefferson, North Carolina, United States, United States
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Cameron Wood
Colleague at Instructure
St Albans, Vermont, United States, United States
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Clint Pelish
Colleague at Instructure
United States, United States
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Brian M. Vibert
Colleague at Instructure
Portland, Oregon, United States, United States
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Joanna R.
Colleague at Instructure
Celina, Texas, United States, United States
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Peter Michaleczky
Colleague at Instructure
Hungary, Hungary
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Bronwynne Queen
Colleague at Instructure
Derby, Kansas, United States, United States
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Tommy Midgette works for Instructure.
Tommy Midgette is listed as Certified Salesforce Administrator ‖ Certified Gainsight Admin ‖ Specialized in Sales Operations, Customer Success Operations, and Lead Generation at Instructure.
Tommy Midgette is based in Bentonville, Arkansas, United States while working with Instructure.
Tommy Midgette has worked for Instructure, Learnplatform, and 3D Systems Corporation.
Tommy Midgette's colleagues at Instructure include Saša Stojić-Ito, Cpacc, Atacp, Msidt, Nate Armstrong, Xandra Benjalyn E., Lora Miller, and Cameron Wood.
You can use AeroLeads to view verified contact signals for Tommy Midgette at Instructure, including work email, phone, and LinkedIn data when available.
Tommy Midgette holds Semiotics, Multi/Interdisciplinary Studies from Appalachian State University.
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