Tommy Saenz Email & Phone Number

Mcallen, Texas

Mcallen, Texas

• Leverage persuasive communication skills to convince customers to make purchases.• Collaborate with fellow sales team members to achieve group targets, frequently exceeding quotas 10% or more.• Collaborate with team members to strengthen product exposure with optimal locations, shelf positions and signage.• Keep merchandise organized and presentable to promote consistent purchases.• Cultivate loyal account base by actively working with customers on their requests or concerns which includes timely and consistent follow up with corrective actions on any issues they have.• Hired and trained 20 full and part-time employees in inventory practices, POS systems and product knowledge, resulting in 35% increase in customer satisfaction ratings.

Houston, Texas Area

• Competitively prospected new business in local and regional territory.• Exchanged selling strategies and marketing information with colleges.• Generated vehicle up-fitting packages for dealerships by collaborating with management. • Created sales contacts on and off premises using cold calling methods, social media, and following leads of existing clients. • Constructed target sales presentations to identify prospects in geographic parameters.• Created professional sales presentations to creatively communicate product quality and market comparisons.• Emphasized product features based on analysis of customers' needs.• Utilized upselling techniques to build sales with current clients

Houston, Texas Area

• Developed and executed on pricing strategies consistent with product positioning.• Worked with parts and service managers to discuss monthly promotions, new product lines, and moving obsolete stock. • Established sales goals and strategies that contributed to increased growth in sales and profitability.• Planned and executed promotional events in-store to increase business and sales revenues.• Spearheaded website layout, revenue strategies, workflow, sales, operations activities and customer engagement tactics.• Interfaced with customers, determined needs, provided recommendations and up-sold services.• Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.

Bachelor Of Science - Bs, Rehabilitation Science

Certification, Project Management