Tommy Sengsey

Tommy Sengsey Email and Phone Number

Collection Advisor @ Settl.no | Payment and Administration Solutions @ Settl.no
oslo, oslo, norway
Tommy Sengsey's Location
Oslo, Oslo, Norway, Norway
Tommy Sengsey's Contact Details

Tommy Sengsey work email

Tommy Sengsey personal email

About Tommy Sengsey

At Settl.no, we leverage our expertise in Customer Relationship Management (CRM) and communication to transform customer interactions into opportunities for trust and loyalty. Our collective efforts have consistently maintained high customer satisfaction rates and nurtured long-term relationships. The strategies applied are a direct reflection of a deep understanding of CRM dynamics and social networking's pivotal role in today's customer engagement landscape.Having transitioned from Convene, where the focus was on cutting-edge payment solutions, our team at Settl.no now excels in managing a diverse client portfolio. We approach each challenge with a commitment to excellence and a collaborative spirit, ensuring every customer query is addressed with precision and empathy. This dedication to service excellence continues to drive our success and customer retention in the dynamic field of collection advisory.

Tommy Sengsey's Current Company Details
Settl.no

Settl.No

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Collection Advisor @ Settl.no | Payment and Administration Solutions
oslo, oslo, norway
Website:
settl.no
Employees:
9
Tommy Sengsey Work Experience Details
  • Settl.No
    Collection Advisor
    Settl.No Jan 2022 - Present
    Oslo, Norway
    As a Collection Advisor at Settl.no, I manage overdue accounts with a focus on customer-centric solutions. My role involves negotiating repayment plans, resolving disputes, and ensuring compliance with financial regulations. I utilize data analysis to optimize collection strategies and improve recovery rates. By fostering positive relationships with clients, I aim to facilitate timely payments while enhancing overall customer satisfaction. My commitment to achieving collection targets contributes to the company's financial health and operational efficiency.
  • Convene
    Customer Service Consultant
    Convene Sep 2017 - Dec 2021
    Oslo Area, Norway
    • Provided exceptional customer support at Convene by addressing inquiries and resolving issues promptly.• Collaborated with team members to ensure a seamless customer experience, guiding clients through services and solutions.• Utilized feedback to enhance service delivery, contributing to creating a positive and efficient environment for clients and colleagues.
  • Nets | Norway
    Order Processing Specialist
    Nets | Norway Nov 2015 - Sep 2017
    Oslo Area, Norway
    • Managed end-to-end order fulfillment process for innovative payment solutions at Nets AS.• Collaborated with internal teams to resolve discrepancies and enhance customer experience.• Analyzed order data to identify trends and recommend process improvements for operational efficiency.
  • Comeon!
    Vip Executive
    Comeon! Jan 2015 - Aug 2015
    London, United Kingdom
    • Managed VIP relationships by initiating contact and responding to clients inquiries, increasing lifetime value.• Analyzed VIP behavior to optimize operational activities and increase company revenues.• Collaborated with cross-functional teams to optimize communication with VIPs and meet SLA targets.
  • Comeon!
    Customer Service Representative
    Comeon! Feb 2014 - Jan 2015
    London, United Kingdom
    • Interacted with clients via live chat and phone to deliver high service standards.• Identified, analyzed, and resolved customer queries to ensure customer satisfaction.• Promoted on-going campaigns and optimized communication with players to drive engagement.
  • Sitel
    Norwegian Technical Customer Advisor
    Sitel Sep 2013 - Feb 2014
    Kingston Upon Thames, United Kingdom
    - Dealing with inbound calls (Norwegian/Swedish used daily)- Making outbound follow-up calls- Answering emails and general enquiries- Call centre environment- Database management- Full use of MS Office
  • Fossil Watches
    Sales Associate
    Fossil Watches Oct 2012 - Feb 2013
    London, United Kingdom
    - Ensure sales targets are achieved and deadlines met- Handle in store merchandising and ensure displays and appearance on the shop floor are up to Company’s standards - Handle the deliveries and inventories- Resolve any customer complaints in effective matter

Tommy Sengsey Skills

Customer Service Crm Communication Customer Retention Marketing Call Centers Sales Vip Services Social Media Powerpoint Social Networking Marketing Strategy Sap Erp Terminal Operations Bmc Remedy Ar System Baxbis Branding Project Management Customer Relationship Management Management

Tommy Sengsey Education Details

Frequently Asked Questions about Tommy Sengsey

What company does Tommy Sengsey work for?

Tommy Sengsey works for Settl.no

What is Tommy Sengsey's role at the current company?

Tommy Sengsey's current role is Collection Advisor @ Settl.no | Payment and Administration Solutions.

What is Tommy Sengsey's email address?

Tommy Sengsey's email address is se****@****ail.com

What schools did Tommy Sengsey attend?

Tommy Sengsey attended London Metropolitan University.

What skills is Tommy Sengsey known for?

Tommy Sengsey has skills like Customer Service, Crm, Communication, Customer Retention, Marketing, Call Centers, Sales, Vip Services, Social Media, Powerpoint, Social Networking, Marketing Strategy.

Who are Tommy Sengsey's colleagues?

Tommy Sengsey's colleagues are Frida Therese Kalve Jonassen, Aksel Åbyholm Reehorst, Dashne Jaf, Thomas Sørbøe Villesvik, Rouh Shahdad, Thomas Heien, Linn Christine Lundvollen.

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