Tommy Smith Email & Phone Number

Aftermarket sales for trucking, off-road, upfitters, and bus for NC, SC, GA, TN, FL, VA, and AL.

High Point, North Carolina, Us

Managed Reconditioning and Service Centers in NC, NJ, FL and IL, along with used product and part sales.

High Point, Nc, Us

I actually started this position around Dec 1 of 2008. Responsible for managing all facets of sales from Thomas Bus to the Northeast Region Dealers. Including (complete standard work template can be provided):• Large bid process, concession process, additional concessions, debits and all other processes involved in the bidding, pricing and ordering of Dealer quotes.• Managing all reports for planning purposes as well as reports to show our progress for all Dealers. This includes quotas, market analysis, non-committed stock reports, Key ABC Sure, Upgradeable Accounts, Top 10 account report, Business Plans and Forecasting.• Responsible for attending all national, state, provincial and local shows as required by Dealers. Also must attend and help organize Dealer Sales meetings and Regional meetings.• Responsible for working with production to schedule all Dealer orders and ensure that all orders are complete in a timely manner.• Visit with Customers as required by Dealers, including loyal, upgradeable and customers with no allegiance as needed.

High Point, Nc, Us

Responsible for managing all facets of service from Thomas Bus to the Central Region Dealers. Including (complete standard work template can be provided): • Managing all recalls, product service bulletins, VONS, warranty and normal repair processes for Dealers.• Reviewing all Field service reports for all dealers and service centers and approve where necessary.• Enter all issues into Remedy program so all are documented.• Follow up with design engineering, production, purchasing, quality and service engineering on status of current outstanding service issues.• Work with Dealers to sign up customers for CPWA process or satellite locations for satellite process.• Visit customers with Dealer personnel to help them with any problems they may have and to gain market share in sales.

High Point, Nc, Us

• Responsible for all Body direct material cost reductions. Daimler mandated cost reduction program called FLITE. Responsible for creation, investigation, scheduling, implementation and validation of all body direct material cost reduction ideas. Handle all purchasing, engineering and accounting functions from idea creation to validation stage of FLITE program.• Responsible for managing and assigning contract designers and engineers work related to any body direct material cost reductions. • Work directly with vendors as a purchasing liaison. • Also responsible for validation of chassis, electrical, power train and commodity cost reduction ideas in FLITE program. Total cost reduction are at the $21 million + range.

High Point, Nc, Us

• Responsible for production from the chassis prep stage through the interior trim and headlining stage. This includes the floor, front and rear end assembly; frame-up; all inside and outside trim; side sheets and guard rails; roof sheets; and bumper and door installation. • Responsible for all incoming parts and their storage. This includes material handling and receiving of parts.• Work jointly with all operators to eliminate discrepancies and keep quality at the highest level.• Responsible for assuring that all engineering and design changes take place on line. Responsible for any training that may be necessary to begin the design and/or process change.• ISO maintenance in every area. • Assist in scheduling to ensure that line flow does not suffer.• Responsible for Quality Team (Structural and Mechanical) that assists in assuring high quality and low discrepancies.• Responsible for all on the job training (OJT). This includes initial training and the maintenance of all training.

High Point, Nc, Us

• Responsible for design projects. • Responsible for all design problems relating to the Body assembly plant.• Finding and organizing information on vendors, specifications, and cost reduction of all related projects.• Introduction of marked up prints to drafters for specific change.• Over 4,000 hours of Pro-E design experience.• Responsible for documentation of all design changes of all related projects with Engineering Release Notices.• Responsible for specific customer complaints and development of any design change that may solve such complaints.• Design representative in Production Support Unit for the Body assembly plant.• Work closely with manufacturing, industrial and quality engineers to identify, prioritize and solve all design and production related problems in the Body assembly plant.

Bachelors, Business Management

Associates Degree, Mechanical Design