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Tommy Thorstensen Email & Phone Number
Operation Developer
at
Embriq
1 work email found
@online.no
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Operation Developer
Location
Greater Oslo Region, Norway
Company size
Who is Tommy Thorstensen? Overview
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Quick answer
Tommy Thorstensen is listed as Operation Developer at Embriq, a with 186 employees, based in Greater Oslo Region, Norway. AeroLeads shows a work email signal at online.no and a matched LinkedIn profile for Tommy Thorstensen.
Tommy Thorstensen previously worked as Customer Operations Manager at Fell Tech and Direktør, AMS Customer Services at Atea Norge. Tommy Thorstensen holds Business Management Foundation (Marketing Managment, Logistics, Economy, Leadership from Handelshøyskolen Bi.
Company email context
Email format at Embriq
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*@online.no
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AeroLeads found 1 current-domain work email signal for Tommy Thorstensen. Compare company email patterns before reaching out.
Profile bio
About Tommy Thorstensen
Experienced IT & Servicedesk manager with a passion for customer experience, business processes and ITSM tools
Listed skills include It Service Management, Itil, Service Management, Incident Management, and 35 others.
Current workplace
Tommy Thorstensen's current company
Company context helps verify the profile and gives searchers a useful next step.
Embriq
16 roles · 20 years
Tommy Thorstensen work experience
A career timeline built from the work history available for this profile.
Customer Operations Manager
Current
Mar 2022 - Present
Direktør, Ams Customer Services
Ansvarlig for vår kundeorienterte leveransekjede (Servicedesk + Customer Operation)
Nov 2020 - Mar 2022
Director, Ams Customer Operation
Jan 2020 - Nov 2020
Intermediate Manager, Ams Customer Operation
As an intermediate manager, I am focusing on department restructure and continuous service improvement. AMS Customer Operation consists of approx. 120 junior/senior IT consultants and managers providing cloud/hybrid/on-prem datacenter and IT operation services for our customers.
Sep 2019 - Dec 2019
Manager, Atea Sos
SOS is the IT Servicedesk and Callcenter department for all of Ateas IT services customers. The department consists of 70 employees located in Oslo, Drammen, Trondheim and Bergen. We provide IT support, SPOC and dispatching services 24/7/365.
Jan 2018 - Dec 2019
Manager, Sos Dispatch
SOS Dispatch is the Callcenter/SPOC & Service dispatching department in Atea Norway. The department is responsible for receiving and handling service requests. This includes e.g. ticket creation and qualification, dispatching internal (Atea consultants/departments) and external (sub-contractors and 3.parties), customer communication & follow-up and invoicing.
May 2015 - Dec 2017
It Team Coordinator Consulting & Service Deliveries
Management and improval of Service Management Systems and other service delivery related tools
Aug 2012 - Apr 2015
Service Management Consultant
-Helping customers with implementing and improving of ITIL processes, specializing on Service Operation.-Implement, improve, support and sell (demo) LiveTime Service Manager (ITIL service management tool)
2011 - Aug 2012
Customer Management Center Manager
Manager for the Fujitsu Customer Management Center which is responisble for:-SPOC for customers-Request, Incident & problem management-Field engineer dispatching-Spare part coordination-Service reporting/ SLA management
Apr 2009 - May 2011
Customer Management Center Manager
Fsc Infrastructure Services As
Manager for the Fujitsu Customer Management Center which is responisble for:-SPOC for customers-Request, Incident & problem management-Field engineer dispatching-Spare part coordination-Service reporting/ SLA management
2007 - Apr 2009
Manager
Fujitsu-Siemens It Product Services As
I work as a manager for a supportcenter (called Service Factory). Besides me, the center consists of 4 product specialists, 3 case handlers and one solution designer. The service factory analyze, make diagnosis and propose solutions to IT-related problems for our customers, mainly in the business segment.
Apr 2006 - Apr 2007
Product Specialist
Siemens Business Services As
Support via phone and mail. Main qualifications: Fujitsu-Siemens Notebooks and desktops, PDA, wireless technology.
Aug 2000 - Mar 2006
Support Specialist
Siemens Business Services
May 2000 - Jan 2001
Saksbehandler
Saksbehandler, Inkasso/Fordring
Mar 1997 - Mar 1999
Skiftleder
Statoil Service E6 Furuset
Aug 1998 - Feb 1999
Team & coworkers
Colleagues at Embriq
Other employees you can reach at embriq.no. View company contacts for 186 employees →
TL
Thomas Lilleng Gundersen
Colleague at EmbriqFredrikstad, Viken, Norway
View →
AJ
Asle Jåsund
Colleague at EmbriqOslo, Norway
View →
RA
Robert Antic
Colleague at EmbriqGamlestaden, Västra Götaland County, Sweden
View →
KJ
Katrina Johansen-Dahl
Colleague at EmbriqHalden, Viken, Norway
View →
AS
Ann Svensson
Colleague at EmbriqMotala, Östergötland County, Sweden
View →
HA
Hans Andersson
Colleague at EmbriqGothenburg, Västra Götaland County, Sweden
View →
SA
Svend Arne Ytterbøl
Colleague at EmbriqViken, Norway
View →
TH
Tim Hallgren
Colleague at EmbriqFalköping, Västra Götaland County, Sweden
View →
PA
Per Anders Karlstad
Colleague at EmbriqViken, Norway
View →
HK
Helle Koppang
Colleague at EmbriqOslo, Norway
View →
Thomas Lilleng Gundersen
Colleague at EmbriqFredrikstad, Viken, Norway
View →
AJ
Asle Jåsund
Colleague at EmbriqOslo, Norway
View →
RA
Robert Antic
Colleague at EmbriqGamlestaden, Västra Götaland County, Sweden
View →
KJ
Katrina Johansen-Dahl
Colleague at EmbriqHalden, Viken, Norway
View →
AS
Ann Svensson
Colleague at EmbriqMotala, Östergötland County, Sweden
View →
HA
Hans Andersson
Colleague at EmbriqGothenburg, Västra Götaland County, Sweden
View →
SA
Svend Arne Ytterbøl
Colleague at EmbriqViken, Norway
View →
TH
Tim Hallgren
Colleague at EmbriqFalköping, Västra Götaland County, Sweden
View →
PA
Per Anders Karlstad
Colleague at EmbriqViken, Norway
View →
HK
Helle Koppang
Colleague at EmbriqOslo, Norway
View →
3 education records
Tommy Thorstensen education
Business Management Foundation (Marketing Managment, Logistics, Economy, Leadership
Education record
Den Polytekniske Høyskole
Soundengineer
N.I.S.S
FAQ
Frequently asked questions about Tommy Thorstensen
Quick answers generated from the profile data available on this page.
What company does Tommy Thorstensen work for?
Tommy Thorstensen works for Embriq.
What is Tommy Thorstensen's role at Embriq?
Tommy Thorstensen is listed as Operation Developer at Embriq.
What is Tommy Thorstensen's email address?
AeroLeads has found 1 work email signal at @online.no for Tommy Thorstensen at Embriq.
Where is Tommy Thorstensen based?
Tommy Thorstensen is based in Greater Oslo Region, Norway while working with Embriq.
What companies has Tommy Thorstensen worked for?
Tommy Thorstensen has worked for Embriq, Fell Tech, Atea Norge, Atea Norge As, and Atea.
Who are Tommy Thorstensen's colleagues at Embriq?
Tommy Thorstensen's colleagues at Embriq include Thomas Lilleng Gundersen, Asle Jåsund, Robert Antic, Katrina Johansen-Dahl, and Ann Svensson.
How can I contact Tommy Thorstensen?
You can use AeroLeads to view verified contact signals for Tommy Thorstensen at Embriq, including work email, phone, and LinkedIn data when available.
What schools did Tommy Thorstensen attend?
Tommy Thorstensen holds Business Management Foundation (Marketing Managment, Logistics, Economy, Leadership from Handelshøyskolen Bi.
What skills is Tommy Thorstensen known for?
Tommy Thorstensen is listed with skills including It Service Management, Itil, Service Management, Incident Management, Service Desk, Service Delivery, Problem Management, and It Management.
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