Retired
Current
Dec 2023 - Present
AeroLeads people directory · profile
Tommy Goodroe Email & Phone Number
Retired
at
Blue Cross and Blue Shield of Louisiana
2 work emails found
@amedisys.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Retired
Location
Greenwell Springs, Louisiana, United States
Who is Tommy Goodroe? Overview
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Quick answer
Tommy Goodroe is listed as Retired at Blue Cross and Blue Shield of Louisiana, based in Greenwell Springs, Louisiana, United States. AeroLeads shows a work email signal at amedisys.com and a matched LinkedIn profile for Tommy Goodroe.
Tommy Goodroe previously worked as Senior IT Support Engineer at Blue Cross And Blue Shield Of Louisiana and Technical Support Engineer II at Blue Cross And Blue Shield Of Louisiana. Tommy Goodroe holds Bachelor'S Degree, English Education from Louisiana State University.
Company email context
Email format at Blue Cross and Blue Shield of Louisiana
This section adds company-level context without repeating Tommy Goodroe's masked contact details.
{first}.{last}@amedisys.com
89% confidence
AeroLeads found 2 current-domain work email signals for Tommy Goodroe. Compare company email patterns before reaching out.
Profile bio
About Tommy Goodroe
I am an IT professional with 16 years of experience. I have a broad range of experience in IT covering server, desktop, hardware, software, network, and project management experience. As a former teacher I also have a passion for technical writing and user training. I enjoy learning new technologies and training others in using them. I am detail-oriented, dependable, and committed to excellence.Positions for which I am well suited:Jr. System AdministratorProblem ManagerKnowledge ManagerTechnical WriterUser TrainerIT Operations AnalystTeam LeadSpecialties: Technical WritingUser TrainingKnowledge ManagementProblem ManagementProject ManagementNetwork Management
Listed skills include Active Directory, Disaster Recovery, Project Management, Windows Server, and 11 others.
Current workplace
Tommy Goodroe's current company
Company context helps verify the profile and gives searchers a useful next step.
Blue Cross And Blue Shield Of Louisiana
AeroLeads page
11 roles
Tommy Goodroe work experience
A career timeline built from the work history available for this profile.
Senior It Support Engineer
Jul 2022 - Dec 2023
Technical Support Engineer Ii
Feb 2016 - Jul 2022
It Operations Analyst
Monitor data center and network of over 400 locationsConfigure and monitor Cisco switches and routersMonitor physical and virtual serversMonitor secure file transfersMonitor autosys jobsAssist with backup/recovery
Aug 2014 - Dec 2023
Problem Management Analyst
Worked on the problem management team to find solutions to persistent support problems. We worked to identify hardware, software, or process causes. We then worked with other departments to find solutions. Those included software and hardware upgrades or changes in process. I played a large part in documentation of our process and also helped to develop user training materials when a process change was needed.
May 2014 - Aug 2014
Tier Iii Team Lead
Team lead for approximately 15 Tier II help desk analysts. Coordinated staffing to make sure calls were handled quickly and efficiently. Make sure tickets were closed within SLA. Helped create help desk articles and worked to make sure articles were up to date. Created reports using CA Xtraction software for my department and for other departments in the company. Also advised other departments on how to use the CA ticket system.
Aug 2013 - May 2014
Tier Ii Analyst
Provided desk side support to approximately 600 users in the corporate office. This included hardware, software, network, wifi, and printing support. Desktops and laptops using Win XP and Win 7. Reimaged using SCCM. Managed asset supply. Setup and configured Konica copiers. Technical writing and user training.
Aug 2011 - Aug 2013
Tier I Analyst
Telephone support to Amedisys users nationwide. Hardware, software, printing, networking including VPN and Direct Access, and broadband. Provided assistance using RDP and Remote Assistance. A majority of support was for Amedisys' custom software. Trained new analysts.
Dec 2010 - Aug 2011
Technical Support
Contract worker at Amedisys. Did same job that I did as Tier I analyst. Was hired by Amedisys at end of contract.
Aug 2010 - Dec 2010
It Manager
Bethany World Prayer Center
Manager of Active Directory network of approximately 200 users that included 4 locations including 3 church campuses, TV/radio station, and K-12 schoolMigrated network from Novell to MicrosoftManaged 1 employeeHardware, software, printing, network, wireless, printing, and telephony supportManaged backupsManaged IT budgetNegotiated vendor contracts for phone systems and internet providersProject managementTechnical writing for user training and support - built help desk web site and also created articles using Captivate
May 2002 - Dec 2009
Help Desk Coordinator
Managed help desk for students and staffHardware and software support including imaging with Ghost softwareNetwork setupTaught technical classes
Sep 1999 - May 2002
1 education record
Tommy Goodroe education
-
Louisiana State University
FAQ
Frequently asked questions about Tommy Goodroe
Quick answers generated from the profile data available on this page.
What company does Tommy Goodroe work for?
Tommy Goodroe works for Blue Cross and Blue Shield of Louisiana.
What is Tommy Goodroe's role at Blue Cross and Blue Shield of Louisiana?
Tommy Goodroe is listed as Retired at Blue Cross and Blue Shield of Louisiana.
What is Tommy Goodroe's email address?
AeroLeads has found 2 work email signals at @amedisys.com for Tommy Goodroe at Blue Cross and Blue Shield of Louisiana.
Where is Tommy Goodroe based?
Tommy Goodroe is based in Greenwell Springs, Louisiana, United States while working with Blue Cross and Blue Shield of Louisiana.
What companies has Tommy Goodroe worked for?
Tommy Goodroe has worked for Blue Cross And Blue Shield Of Louisiana, Amedisys Home Health & Hospice, Sparkhound, Bethany World Prayer Center, and Remington College.
How can I contact Tommy Goodroe?
You can use AeroLeads to view verified contact signals for Tommy Goodroe at Blue Cross and Blue Shield of Louisiana, including work email, phone, and LinkedIn data when available.
What schools did Tommy Goodroe attend?
Tommy Goodroe holds Bachelor'S Degree, English Education from Louisiana State University.
What skills is Tommy Goodroe known for?
Tommy Goodroe is listed with skills including Active Directory, Disaster Recovery, Project Management, Windows Server, It Management, Network Administration, Networking, and Sql.
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