Tommy Guilbeaux Email & Phone Number

Larose, La, Us

Noblesville, Indiana, United States

• Investigate and evaluate property claims• Review and analyze insurance claims for accuracy and authenticity• Negotiate with contractors and virtually inspect claims for damage• Use Xactimate, Symbility and Radius software to process claims related to property damage• Work with insured and third party to provide timely, accurate, fair and professional service• Maintain a high level of production to close claims each week

Flower Mound, Texas, United States

• Travel across the U.S. to capture aerial and site imagery including guyed and monopole cellular towers and ground equipment for use in 3D mapping inspections and data collection• Capture data of civil equipment (using Matterport or Pix4D platforms when requested)• Perform pre-construction, post-construction, regulatory inspection or new-build survey inspections according to major cellular carrier’s shot list requirements• Utilize Salesforce for project workflow and use company provided software for data recording

Noblesville, Indiana, United States

• Investigate and evaluate property claims• Review and analyze insurance claims for accuracy and authenticity• Negotiate with contractors and virtually inspect claims for damage• Use Xactimate, Symbility and Radius software to process claims related to property damage• Work with insured and third party to provide timely, accurate, fair and professional service• Maintain a high level of production to claims each week

Houston, Texas, United States

• Conducted field inspections on residential roofs, interior and exterior for wind and hail damage claims• Worked with BeesAI software to verify claims, prepared for estimation, monitored any feedback given by Quality Assurance• Verified data collected by field inspectors for 80+ CAT and wind claims after Hurricane Ida• Accepted claims in Xactimate, imported sketch from Hover, used Xactanalysis, BeesAI, Magic Plan and Google Earth to acquire photos, coverage information, deductible and any important information needed to produce a proper estimate• Completed property damage estimates in Xactimate using Proprietary Drone and AI technology to complete file

Jacksonville, Florida, United States

• Operated DJI Air 2S drone to perform 103 flight operations on 2-story tile roof homes for inspection of condition for underwriters• Stationed in South Florida to perform inspections in West Palm Beach/ Boca Raton area • Retrieved work orders from company website• Interacted with property owner for scheduling of appointments and to review order parameters- multiple missions each day• Traveled to job site which includes a 75-mile radius• Scope of work included taking elevation photos and hazard risk photos with still camera,• Drone Inspection- pre-flight checklist, reviewed air space restrictions if any, requested LAANC pre-flight authorization when required• Documented condition of roof, produced photos of two-story tile roofs for condition of ridge and all slopes • Operated drone safely by constantly watching for trees, power lines and any other hazards which are frequent to this scope of work• Conducted post-flight checklist• Downloaded photos from camera and drone and uploaded to company software, annotated photos, notated hazards incurred during inspection, reviewed file for accuracy and submitted file for processing

Noblesville, Indiana, United States

• Assigned to conduct daily claims in South Louisiana for multiple carriers which totaled 100+ claims processed in Xactimate.• Scope of work includes performing field inspections • Interact with the insured for scheduling of appointments, perform onsite inspections for estimate purposes, verify deductibles, enter sketch and estimate items in Xactimate X1 and Radius software and collaborate with desk adjuster. Enter any other necessary reports as required

Hammond, Louisiana, United States

• Deployed for Texas Snow Storm 2021 for Safeco Liberty Mutual to conduct 40 claim inspections using Xactimate X1, XactAnalysis and Xactimate Mobile.• Scope of work due to snow and freeze included interior water damage to ceilings, walls and floors and exterior damages including collapsed roofs.• Interacted with the insured for scheduling of appointments, performed onsite inspections for estimate purposes, verified deductibles, entered sketch and estimate items in Xactimate X1, collaborated with desk adjuster and discussed final settlement with insured. Entered any other necessary reports as required.

Houma, Louisiana, United States

• Interacted with customers daily for 300+ customer base most of which included new construction, remodel projects, roofing, governmental funded projects and emergency response. • Sales- negotiated prices and quotes for non-hazardous commercial waste company offering front and rear loader dumpsters while maintaining customer relationships.• Operations- scheduled deliveries and cancellations as per customer’s requests.• Managed truck drivers, repair division and maintenance division including the application, hiring and drug screening processes.• Risk Management- which included personnel safety program, compliance of drug screen policy and handling of incident/accident investigations.• Strategic planning of routes which encompasses five local parishes to ensure productive utilization using Soft-Pak software.• Directed equipment maintenance workers to repair and maintain equipment to ensure adequate and safe equipment.• Ensured compliance of D.O.T. regulations for commercial waste management vehicles.

Larose, La

• Oversaw operations for offshore mini-supply vessels with up to 18 crew members. • Served as the Lead for Personal injury and Property claims investigations with Insurance Brokers and Adjusters until the file was closed.• Built strong relationships with customers, dispatchers, crew members, company reps, and project engineers to quickly deploy offshore equipment and coordinate projects after natural and man-made disasters. • Prepared & submitted quotes, reviewed, approved & implemented bids for vessel chartering. • Ensured that shipping operations complied with client requirements and industry standards for transporting equipment.• Oversaw vessel preventive maintenance and repair operations, vendor negotiations and supply purchasing. • Supervised US Coast Guard inspections and represented the company position in response to US Coast Guard, ABS, and other regulatory agencies.

High School Diploma, General Studies

Industrial Studies, Concentration: Diesel Training & Mechanics, Industrial Safety

Activities and Societies: 2-Semester Program