Thomas Love Email & Phone Number

Santee, California, United States

▣ OVERVIEWSenior manager performs a wide variety of analytical and investigative tasks developing new business opportunities and managing programs supporting InterOcean Systems goals for sustained revenue growth. Organizes and carries out market research, competitive analysis, and strategic plans as appropriate to identify new customer needs, value propositions, products and services. Works collaboratively with executive, sales and engineering staff to organize and direct large scale projects and programs while maintaining clear focus on functional requirements and strategic objectives. ▣ KEY ROLESAs a member of the management team: Identify and develop new product and market opportunities for InterOcean Systems consistent with established goals for expansion and revenue growth. Organize and direct new development projects and programs. Identify potential improvements for existing products and productive utilization of existing resources.Prepare specifications and proposals for internal evaluation and in response to customer inquiries for new products and services. Mentor and support professional development of InterOcean sales, engineering, and manufacturing staff.Identify resource development opportunities for stable sustained growth and improved profitability.‘Hands on’ participation in quality assurance process development and implementation.

Norfolk, Virginia, United States

▣ OVERVIEWSpearheaded Submarine Technical Assistance, Assessment, & Reporting System (STAARS) Program overseeing application development and delivery, data mining and analytics, quality assurance, configuration management, customer service and experience, customer relationships, user training, and ISO 27001 documentation efforts.▣ KEY ROLESDrove global product rollouts and assessments, directed data-driven process improvements, and streamlined analysis systems to enrich data sets.Built and led Data Analysis team.Served as software advisor, executive consultant and representative to Software Consolidation Board.Managed 20 direct, 400+ indirect reports supporting 1200+ global stakeholders.▣ HIGHLIGHTS➤ Designed, architected, implemented, and managed STAARS data analytics program cradle to grave, ultimately integrating groundbreaking data solution into the US Navy’s larger ERP system.➤ Successfully sold STAARS data analytics program to reluctant user community by presenting and proving its value to SMEs and senior leadership.➤ Delivered first centralized preventative maintenance program (hardware/software) supporting entire US submarine fleet.➤ Leveraged data to reduce operational downtime ($1M savings per day) and generate first actionable analytics and reporting capabilities on fleet performance.➤ Developed/deployed applications within STAARS facilitating data collection, monitoring, tracking, reporting, and first stage data analysis

Chesapeake, Virginia

▣ OVERVIEWRecruited by Web-based startup to develop product support capabilities, help define salesforce development strategies, identify target markets, and assist in building customer base.▣ HIGHLIGHTS➤ Delivered consequential sales, marketing, SaaS product development, and product support strategies for VC-sponsored startup. ➤ Expanded customer base beyond federal contractors and established strategic relationships with municipalities and private, name brand companies

San Diego, California, United States

▣ OVERVIEWManaged product development, acceptance testing, quality assurance, and process improvement efforts supporting high-tech coating designed to render military aircraft virtually invisible to radar. .▣ KEY ROLESBuilt and managed vendor relationships.Oversaw $4M parts and consumables inventory.Orchestrated repairs and implementations in concert with partner organizations.Supervised 4 technicians in researching, developing, and manufacturing pigment product.▣ HIGHLIGHTS➤ Built preventative maintenance program from the ground up, assuring production reliability while minimizing Joint Service and Congressional Survivability Program downtime.➤ Developed and tested airplane coating process on Osprey aircraft; established ISO procedures for product manufacturing.➤ Drove multimillion-dollar savings by negotiating vendor contract to reclaim up to 95% of used diffusion pump oil.

▣ OVERVIEW Managed hardware/software delivery, software upgrades, shipboard troubleshooting, and crew trainings supporting US Navy surface ships throughout the Western hemisphere.

Pearl Harbor, Hawaii And San Diego, California

▣ OVERVIEWServed 13 Years Active Duty; Honorably Discharged; Member, Naval Sea Systems Command (NAVSEA) Performance Monitoring Team (PMT); Commander, Submarine Pacific Representative, West Coast (COMSUBPACREP WEST COAST); Submarine Squadron Eleven (SQD 11): USS KAMEHAMEHA (SSN 642); Subase, Pearl Harbor, HI; USS Birmingham (SSN 695).