•Delivered exceptional customer service by educating clients about filing statuses, refunds, and deductions, and building rapport through clear communication•Built client trust and honed expertise in tax advisory by proactively seeking CRA helpline support for complex cases, ensuring accurate guidance in moderately difficult tax situations

As a Cultural Ambassador, I assisted in leading events held for students coming from around the world to participate in the Vancouver Summer Program. Our job was to ensure they enjoyed their time in Vancouver. I lead tours, ice breaker activities, and provided company for the students. Through this opportunity, I increased my cross cultural competency and leadership skills

Coordinated and managed multiple Valorant competitive teams with a focus on fostering a positive and collaborative team culture.• Won a NECC division Emergenats - Pacfic Frontier for the 2023 Fall Semester, with over 100 Universities and Colleges from the United States and Canada.• Top 8 for College VALORANT West: Winter 2024 with over 100 Universities and Colleges from the United States and Canada.

Responsible for organizing and managing the events team. Duties include planning budgets, booking venues, and managing logistics for the UBC Esports Association.• Collaborated with other UBC clubs to create events and enhance UBC campus life. • Managed event logistics for UBC Gaming Expo and other large conventions.• Booked venues for gaming related events.• Administration work.

• Planned and managed events for the UBC CS:GO Department.• Collaborated with other departments from different universities.