> Applying automation processes across internal systems> Working with tools like Gitlab, Slack, GCP, Jira, Rossum, Salesforce, Netsuite, SuccessFactors, Concur, SnipeIT..> Scripting mostly in Python, AppsScript

> Administration of Cloud services (GSuite, Okta, Jira, Slack, Office365, HelpScout)> Mobile management deployment and maintenance (Jamf, Mosyle, GSuite, Intune) in fast growing environment > Stability and availability maintenance of various technology services and network infrastructure (Ubiquity, Unify, Building access system)> Contribution to setting up IT policies communicated across different departments> Implementation and monitoring of security policies, antivirus solution deployment and maintenance (ESET)> Offices moves planning and realisation- Network requirements, suppliers, AV setup, meeting rooms equipment> Events and AV system support (Zoom)> IT trainings for employees> Another offices visits to ensure IT processes and culture alignment

PROJECTS> Newly acquired company integration- Documentation of local IT team office setup (hardware and software in use, processes), knowledge handover to local IT team, collaboration with infrastructure and security team, automatisation>JAMF Pro- macOS and iOS management- JAMF Pro end devices solution testing and deployment TASKS> End-user services support (hardware, software, network troubleshooting, licensing, accounts, printers, cell phones and plans)> Participate in new company IT initiatives, documentation creation for 1st level support> Maintenance and implementation of corporate hardware, software and security policies> Active Directory maintenance, computer and user accounts, GPO policies> Keep inventory of office IT equipment in cooperation with finance> Assist with troubleshooting network connectivity between sites when necessary> Communication with vendors and partners > Other offices visits to ensure processes alignment and IT team visibility

> IT Systems Management> Provisioning of IT support to end-users> Troubleshoot of Network technologies, Windows Servers and end-user devices> Identify and escalate situation requiring urgent attention