Tom Norris Email & Phone Number

Tom is an experienced consultant more than 25 years’ experience in testing, IT and business change. He is a proponent of balancing business and technical risks with delivery commitments and costs. His focus is testing technology realisation and change programmes. He has a track record delivering programmes in demanding situations; enabling products and services go live quickly with known confidence. Particular strengths include understanding and testing the business need combined with the communication skills which enable stakeholders to know what is going on (and going wrong). He understands the difference between software testing and full end-to-end testing of the customer experience of using new or changed IT services.Within his assurance and programme management roles, Tom has taken responsibility for many significant programme re-direction and recovery changes.Specialties:o Helping IT change programmes go live quickly with known confidenceo Improving the efficiency of testing, in particular: - reducing costs and increasing speed along with developing - implementing the most efficient test strategy for a given situation o Risk based testingo Test project management, service assurance planning and implementationo Implementing testing tools and ensuring clarity of reporting testing progresso Software development and implementation in a fast moving ‘agile’ contexto Getting the best out of off-shore test teams, typically: - doubling productivity - reducing the elapsed time spent testingo Enhanced UAT strategies, speeding acceptance and go-liveo Regulatory change, where deadlines cannot be moved

Listed skills include Test Management, User Acceptance Testing, Testing, Test Strategy, and 25 others.

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  Director, Test Consulting

  Acutest

  2002 - Present

  www.acutest.co.ukAcutest is an independent test consultancy. We concentrate solely on testing IT and technology-centred change with the goal of substantially increasing the value our customers derive from testing. To me, increased value means:reducing the elapsed time to testreducing the risk to going livereducing the cost of testingIt also means supplying objective and accurate information on risks, issues and milestones throughout the project lifecycle, not just in the final phase. And this clarity enables managers to make informed and timely choices as the project proceeds. Our testing services improve the outcome and the journey to create it.