Rizky - Email & Phone Number

Welcome to my LinkedIn profile! I am a dedicated professional with a rich and diverse background in Quality Assurance Testing, IT Support, Network Center Operation, and Network Maintenance. With a Bachelor's degree in Teknik Informatika from Universitas Indraprasta PGRI and over five years of experience in IT support and network operations center roles, I have acquired a solid foundation of technical skills and domain knowledge. I am proficient in various testing methodologies and tools, such as Jira, AS400, Postman, Dbeaver, WinSCP, Notepad++, Github, MR-Win6530, Branch Delivery System, Fortigate, Linux, Visual Studio Code and Figma.During my 2-year tenure at PT Bank Mandiri Tbk as a Quality Assurance Tester, I contributed significantly to ensuring the quality and reliability of software systems. My role involved developing comprehensive test plans, executing test cases, identifying and documenting defects, and collaborating closely with development teams to deliver high-quality products. Through meticulous attention to detail and a strong focus on user experience, I played a key role in optimizing product performance and ensuring customer satisfaction. As a Quality Assurance Coordinator at PT Bank Mandiri, I collaborate with project managers, development teams, and other stakeholders to ensure the highest standards of software and system performance. I develop detailed test plans, create comprehensive test cases, and utilize defect tracking tools to identify and resolve issues. I also perform regression testing to verify that new changes or features do not negatively impact existing functionality.I spent 3 years at PT Jasamarga Tbk, where I gained valuable experience in IT Support, Network Center Operation, and Network Maintenance. In this dynamic environment, I honed my skills in troubleshooting complex technical issues, managing network infrastructure, and implementing proactive maintenance strategies. My contributions directly impacted the efficiency and reliability of critical network systems, leading to reduced downtime and enhanced operational performance.Outside of work, I am committed to continuous learning and staying abreast of the latest industry trends and technologies. I actively engage in professional development opportunities to expand my skill set and contribute effectively to organizational goals.Let's connect to explore potential collaborations, share insights, and work towards achieving mutual success in our respective fields.