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Strategic-thinking Executive with 20 years of progressively responsible experience and a breadth of knowledge in many facets of IT, including: support, design, implementation, project management, security, disaster-recovery and budgeting. Possesses strong leadership, communication and organizational skills. Proven ability to implement technology-based solutions for business problems. Develops policies and procedures for cost reduction and improved efficiencies.Specialties: Keywords: Operations Manager, IT Management, IT Manager, Director of IT, VP of IT, Leadership, IT Security, Network Security, Cyber Security, Cybersecurity, cybersecurity, cybersecurity analyst, pen testing, penetration testing, Project Management, Staff Development, Wi-Fi, Troubleshooting, Communication, Mentor, Vendor Governance, Cross-functional relationships, IT Strategy, Strategic and Creative Leader, System and Infrastructure planning, Microsoft, Juniper, Palo Alto, VmWare, Servers, Virtual Servers, Wireless Networks
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Technical Services ManagerCtaccess, Inc.Milwaukee, Wi, Us
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Technical Services ManagerCtaccess, Inc. Jan 2023 - PresentBrookfield, Wisconsin, UsThe Technical Services Manager at CTaccess is uniquely positioned to have great impact on our customers lives and the lives of our team. In this position, you will lead a team of IT professionals, mentor them, help them excel at serving our customers, and help them attain their growth goals. You will have the opportunity to function as a servant leader and truly impact people. -
Cyber Security, Information Assurance And Information Management StudentSelf Employed Jun 2020 - Dec 2022Satellite Beach, Florida, UsStarted taking courses in Cyber Security to broaden my IT skills. Started at UW-Madison, then WGU and finished with a 6-month Cyber Security Boot Camp at the University of Minnesota! -
It ManagerCity Of New Berlin Jan 2019 - Jun 2020New Berlin, Wi, Us -
Director Of Information TechnologyWisconsin Center District Jan 2004 - Sep 2018Milwaukee, Wisconsin, Us• Reported directly to the President on major initiatives, projects and issues• Presented to the WCD Board of Directors to discuss the IT budget and Capital projects• Oversaw all aspects of company’s information technology (IT), telecommunications and video systems, including management of all IT staff.• Developed, managed and balanced annual budget of more than $1M.• Configured wireless (Wi-Fi) networks for all events in all facilities since 2011.• Designed Wi-Fi network installations in all 3 WCD facilities.• Improved computer security infrastructure by adding intrusion detection and URL filtering.• Reduced labor costs, improved efficiency and generated revenue by researching various hardware and software products.• Built, trained and mentored highly productive and motivated cross-functional team.• Negotiated high-value, third-party contracts and other cost-saving initiatives.• Researched, developed and implemented revenue-generating plan, including:• Negotiating contract to generate $250,000 guaranteed revenue over 10 years with no costs to WCD to create a distributed cellular antenna infrastructure within WCD facilities. WCD now receives over $100,000 per year from this contract.• Generating over $500,000 annually through data, telecommunications and video services in a very competitive entertainment market (conventions, concerts, sports and tradeshows).• Creating additional revenue streams, such as implementing Wi-Fi service for convention attendees. It is now the #1 revenue generator for the IT department.• Directed the development of quality network and security solutions, including firewalls, web filters, email filters and network infrastructure equipment.See recommendations section for recommendations for Tom for this position from: * Dan Ovokaitys (a former manager) * Bill Lundgren (vendor at Aerohive, who worked with Tom) * Peter Kafkas (a former employer) -
Manager Of Information TechnologyWisconsin Center District Jan 2000 - Jan 2004Milwaukee, Wisconsin, UsManager of Information Technology • Successfully managed IT staff of 5 to cover all data, telecommunications and video needs• Developed, managed and balanced annual budget of more than $1M• Designed and integrated new IT infrastructure for the $42M renovation of a nearly 100 year old building, the Milwaukee Auditorium, to create the Milwaukee Theatre (now the Miller High Life Theatre), including:• Developing and implementing plan for installation of audio and video systems cabling, data and telecommunications cabling, as well as the location and creation of telecommunications closets• Successfully generating over $25,000 annually in additional revenue by developing and implementing plan to create new revenue streams• Created new position to manage the new Theatre Sound system and generate revenue • Created an on-call support structure for critical voice/data network operationsMatt Falkowski said in recommendations:"I reported to Tom as the WCD's Telecom Supervisor for 3 years (2000 - 2003); he was a great leader to work for. He would always allow me the autonomy to execute my job without micro-managing me and my direct reports. He built a culture of trust by leading from the front when needed and stepping back when he felt the team was ready to move forward on any daily activities or high-profile projects. Tom always recognized when his team was putting in extra hours for large projects and would roll up his sleeves to help out and made sure that his staff would get the necessary down-time so that they wouldn't get burnt out. Tom is a top-tier professional and a thoughtful leader; I can't say enough about his ability to model integrity for his team and the organization we worked for together. Please feel free to reach out to me should ever want to discuss Tom's character or leadership capabilities to drive strategic direction."
Thomas Paul Skills
Thomas Paul Education Details
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University Of MinnesotaCybersecurity -
Milwaukee School Of EngineeringBusiness And Computer Systems (Graduated With Honors)
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West Bend West High SchoolGeneral
Frequently Asked Questions about Thomas Paul
What company does Thomas Paul work for?
Thomas Paul works for Ctaccess, Inc.
What is Thomas Paul's role at the current company?
Thomas Paul's current role is Technical Services Manager.
What is Thomas Paul's email address?
Thomas Paul's email address is tp****@****wcd.org
What is Thomas Paul's direct phone number?
Thomas Paul's direct phone number is +141490*****
What schools did Thomas Paul attend?
Thomas Paul attended University Of Minnesota, Milwaukee School Of Engineering, West Bend West High School.
What skills is Thomas Paul known for?
Thomas Paul has skills like Leadership, Budgets, Project Management, Information Technology, Customer Service, Strategic Planning, Social Media, Team Building, Information Technology Strategy, Contract Negotiation, Marketing, Microsoft Office.
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