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Tom Pelzer Email & Phone Number

Service Design Consultant (owner) at Tom Pelzer AB
Location: Sweden, Sweden, Sweden 13 work roles 1 school
1 work email found @consultant.volvo.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email t****@consultant.volvo.com
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Current company
Role
Service Design Consultant (owner)
Location
Sweden, Sweden, Sweden

Who is Tom Pelzer? Overview

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Quick answer

Tom Pelzer is listed as Service Design Consultant (owner) at Tom Pelzer AB, based in Sweden, Sweden, Sweden. AeroLeads shows a work email signal at consultant.volvo.com and a matched LinkedIn profile for Tom Pelzer.

Tom Pelzer previously worked as Service & UX Design Consultant (Self-Employed) at Volvo Group and User Experience Design Lead (ÅF Consultant) at Volvo Construction Equipment. Tom Pelzer holds Msc, Industrial Design Engineering from Delft University Of Technology.

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*@consultant.volvo.com
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Profile bio

About Tom Pelzer

Hi there, my name is Tom. I help facilitate tech companies in building knowledge and confidence to discover and deliver the right solutions in the right way.Do you need:➔ To discover opportunities and deliver solutions that drive desired business objectives and product outcomes?➔ Help facilitating your tech teams in building knowledge and confidence to build the right solutions in the right way? ➔ To better understand and connect with your customers and users through generative and/or evaluative interviewing?➔ Help with mapping out your customer’s journey with your organization and offering over time, across departments, channels, and touch points? ➔ Insights into improvement potential for your product and/or service offering? ➔ User experience design as a part of feature development supporting user interface sketches, user flows, prototyping, and testing? Who am I?I am an independent Service Design Consultant and have 15+ years of international work experience. In the last 9 years I have been working as a Service and UX Designer of which 5 in a lead position.Through my work I help to create and improve products and services by operating at the intersection of business, technology, and design. I thrive in outcome-driven environments, love working in teams, and enjoy continuous learning. I always aim for high-quality work that optimizes the value exchange between businesses and their customers and users, in B2B and B2C contexts. People who have worked with me describe me as positive, inquisitive, diligent, fast learner, pro-active, easy to work with, and as having a “can-do” attitude.See more information at www.tpelzer.com

Listed skills include Presentation Skills, Agile Testing, Stakeholder Analysis, Service Design, and 44 others.

Current workplace

Tom Pelzer's current company

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Tom Pelzer AB
Tom Pelzer Ab
Service Design Consultant (owner)
AeroLeads page
13 roles

Tom Pelzer work experience

A career timeline built from the work history available for this profile.

Service Design Consultant (Owner)

Current

Gothenburg, Sweden

Do you need:➔ To discover opportunities and deliver solutions that drive desired business objectives and product outcomes?➔ Help facilitating your tech teams in building knowledge and confidence to build the right solutions in the right way? ➔ To better understand and connect with your customers and users through generative and/or evaluative interviewing?➔.

Feb 2017 - Present

Service & Ux Design Consultant (Self-Employed)

Gothenburg, Sweden

- Defining the UX strategy and the creative direction for next generation telematics solutions for Volvo Construction Equipment. - Leading and facilitating UX methodologies across three different organizations within a cross-functional team. - Leading internal and external customer research activities in regions APAC, AM, and EMEA. - Mapping customer.

User Experience Design Lead (Åf Consultant)

Gothenburg, Sweden

Responsible for defining the UX strategy and the creative direction for off-board solutions. Leading and facilitating UX methodologies in an agile environment across three different organisations within a cross-functional team.- Leading internal and external customer research activities in various regions (APAC, AM, EMEA)- Mapping customer research to.

Oct 2015 - Feb 2017

Senior User Experience Design Consultant

Åf

Gothenburg, Sweden

Working in-house on various projects ranging from automotive, consumer electronics, and home appliances. Currently on assignment at Volvo Construction Equipment.

May 2013 - Jan 2017

User Experience Design Lead (Åf Consultant)

Gothenburg, Sweden

Responsible for the creative direction of an in-vehicle digital cluster launching in various Asian markets. - Ensuring mindshare across a distributed team of developers, electrical engineers, managers, and more- Optimising the information architecture for improved usability- Creating production-ready visual design and interaction design concepts.

Dec 2013 - Apr 2015

Industrial Designer Lead

Agent

Mexico-City, Mexico

Tasks & responsibilities:- Lead Designer in multiple (international) B2B, B2C and Push projects from brief: project planning & strategy, client, supplier, and manufacturing liaison and coordination, research, ideation & sketching, prototyping, CAD, renderings, to production - Projects industries: consumer electronics, white goods, vending, urban product &.

Oct 2010 - Apr 2013

Freelance Industrial & Interaction Designer

Freelancer

Mexico-City, Mexico

Activities:- Designing several furniture families for the Mexican furniture company Calleveinte: bedroom family (bed, bed headrest, night stand), living room family (centre table, side table, audio and bar consoles), dining room family (chair, table, dressoir) - Developing multiple personal projects such as centre table & side table design, a casual chair.

Apr 2009 - Apr 2013

User Interaction Specifier

Eindhoven, The Netherlands

Tasks & responsibilities:- Gathering and specifying user, business- and technical requirements & restrictions for lighting user interface concepts within multiple B2B and B2C projects- Specifying and visualising use cases, storyboards, wireframes and concepts for interaction behaviours of lighting interfaces - Co-defining the strategic industrial and.

Feb 2008 - Apr 2009

Freelance Graphic Designer

Freelancer

Activities:- Designing logos, posters, flyers and promotional materials for diverse clients

Oct 2007 - Jan 2008

Industrial Designer

Vormdrift Industrieel Ontwerpen

Dordrecht, The Netherlands

Tasks & responsibilities:- Co-managing and contributing to multiple projects in a start-up ID firm- Developing multiple products from brief: research, client, supplier, and manufacturing liaison and coordination, ideation & sketching, prototyping, CAD, to production - Developing an interactive playing floor for children to fight obesity (winners design.

Apr 2007 - Sep 2007

Researcher - Applied Ergonomics & Design Department

Delft, The Netherlands

Tasks & responsibilities: - Staff of the master curriculum course “Observational Research” (Learning and applying observational studies with case studies) - Research project for KPN (Koninklijke PTT Nederland) and main author of the paper: “Towards the design of a mobile phone for elderly and technology-averse people”- Research project: “How to be an.

Oct 2006 - Mar 2007

Master Thesis Project

Lund, Sweden

User- centered research and design project in industrial & interaction design: "Understanding & improving keypad usability for mobile phones" Responsibilities & duties: - Researching and analyzing literature (mobile phone and keypad ergonomics, usability and recommendations & guidelines)- Preparing, conducting and analysing user studies (laboratory & field.

Oct 2005 - Aug 2006

Internship

Nielsen Design Associates, Sydney, Australia

Sydney, Australia

Contributing to multiple projects with the design team and managing private project /client Responsibilities & duties: - Contributing to multiple projects with the design team and managing private project/client

Aug 2004 - Nov 2004
1 education record

Tom Pelzer education

FAQ

Frequently asked questions about Tom Pelzer

Quick answers generated from the profile data available on this page.

What company does Tom Pelzer work for?

Tom Pelzer works for Tom Pelzer AB.

What is Tom Pelzer's role at Tom Pelzer AB?

Tom Pelzer is listed as Service Design Consultant (owner) at Tom Pelzer AB.

What is Tom Pelzer's email address?

AeroLeads has found 1 work email signal at @consultant.volvo.com for Tom Pelzer at Tom Pelzer AB.

Where is Tom Pelzer based?

Tom Pelzer is based in Sweden, Sweden, Sweden while working with Tom Pelzer AB.

What companies has Tom Pelzer worked for?

Tom Pelzer has worked for Tom Pelzer Ab, Volvo Group, Volvo Construction Equipment, Åf, and Volvo Trucks.

How can I contact Tom Pelzer?

You can use AeroLeads to view verified contact signals for Tom Pelzer at Tom Pelzer AB, including work email, phone, and LinkedIn data when available.

What schools did Tom Pelzer attend?

Tom Pelzer holds Msc, Industrial Design Engineering from Delft University Of Technology.

What skills is Tom Pelzer known for?

Tom Pelzer is listed with skills including Presentation Skills, Agile Testing, Stakeholder Analysis, Service Design, Keyshot, Concept Development, Sketching, and Industrial Design.

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