Tom Pennypacker Pmp, Csm Email & Phone Number

Farmers Branch, Tx

Managed application development and infrastructure technology projects of varying size and structure through either Agile/Scrum or waterfall methodologies. Provided leadership and guidance to project team members from cross-functional departments and of various hierarchy levels and lines of business. Managed full breadth of SDLC project deliverables ranging from Waterfall project initiation, scope, estimates, design, testing, risk, issue escalation and resolution, decision-making process, production of project deliverables to Agile/Scrum creation of product/sprint backlog of features, creation of User Stories, estimating stories, prioritization of backlog, facilitating ceremonies – daily stand-up meetings, grooming sessions and product demos, time boxing iterations/sprints, managing and controlling iterative production releases according to corporate release management standards. Spearheaded the analysis, due diligence and selection of a new Project Management Information System - Clarizen. Created initial documentation of a JIRA Change Management Control system and its subsequent production release. Managed portfolio project requests within the Corporate G&A, IT and Legal space. Functional project areas were Wholesale / Correspondent; Repurchase & Recovery; Policy and Procedures; Rate Sheet Distribution. Integration of 3rd party HRMS and LO & Broker Compensation products. Mentored both junior and senior project manager team members in multiple disciplines of project management – SDLC and Agile/Scrum.- Reason for leaving was related to Pacific Union Financial company wide Reduction In Force.

Plano, Tx

Responsible for guiding projects of varying size and structure through the SDLC stages from inception / initiation through delivery / transformation. Provided leadership to project team members who included resources of various hierarchy levels from multiple departments and lines of business. Managed project scope, risk, issue escalation and resolution, decision-making process, production of project deliverables and artifacts. Coordinated the collaboration, creation, gathering, approval and prioritization of business requirements, project initiation documentation, estimates, technical design deliverables and test scripts / traceability matrixes. Managed project plan timelines, budgets, milestones, quality of deliverables, change management / change requests and resource/planning for Loan Origination System team.

Addison, Tx

The role of a Technical Project Solutions Consultant is to support and service our client. The position includes complete accountability for Service Management, encompassing all aspects of managed service provision from designing support models, assisting with project delivery, ownership of service transition activities and managing the service provision once accepted into Business As Usual. The role contributes to the definition of the customers overall IT Service Management expectations. Key responsibilities include but were not limited to – Service Management leadership; knowledge of Information Technology design, development and delivery methodologies; customer and business orientation; facilitate effective working relationships with customers senior management as well as internal relationships; well developed communication skills and well developed consulting skills. Overall skills required are customer focus; quality focus; highly organized; able to work in a highly pressurized environment; the ability to multi-task effectively and efficiently and manage project plan timelines, budgets, milestones, quality deliverables and resource / planning for foreclosure development teams.

Plano, Tx

Scrum Master for CROSSMARK’s SalesTrak Handheld Mobility development team responsible for the management of a new handheld synchronization product, new survey builder enhancements, as well as a new photo imaging service utilizing the latest Microsoft .NET Framework Technologies. Accountable for the management of and timely resolution of production incidents for the SalesTrak product. Key participant assisting in the organizational transformation from traditional waterfall to Agile Scrum methodologies. Responsible for ensuring rapid adoption of Agile practices across CROSSMARK’s high performing project teams that encourage team members to change traditional development methods and attain new ‘stretch’ goals and levels of accomplishment. Project Manager, Program Manager tasked with leading Information Technology projects and programs. Application development environment consisted of C#, ASP.net and SQL Server. Successfully guided and transitioned our development team from waterfall methodologies to Agile Scrum methodologies.

Plano, Tx

The role of a Technical Service Delivery Manager is to support and service our client. The position includes complete accountability for Service Management, encompassing all aspects of managed service provision from designing support models, assisting with project delivery, ownership of service transition activities and managing the service provision once accepted into Business As Usual. The role contributes to the definition of the customers overall IT Service Management expectations. Key responsibilities include but were not limited to – Service Management leadership; knowledge of Information Technology design, development and delivery methodologies; customer and business orientation; facilitate effective working relationships with customers senior management as well as internal relationships; well developed communication skills and well developed consulting skills. Overall skills required are customer focus; quality focus; highly organized; able to work in a highly pressurized environment; the ability to multi-task effectively and efficiently and manage project plan timelines, budgets, milestones, quality deliverables and resource / planning for foreclosure development teams.

Irving, Tx

Responsible for guiding projects of various size and structure through the SDLC stages from initiation through post implementation. Provided leadership to project team members who included resources of various hierarchy levels throughout different departments and lines of business. Managed project scope, risk, issue escalation and resolution, decision making process, production of project deliverables and artifacts. Coordinated the collection, approval and prioritization of business requirements, project initiation documentation, estimates, technical design deliverables and test scripts / traceability matrixes. Conducted change management activities which included coordinating user acceptance testing, then moving approved changes into the production environment. Facilitated change management, stakeholder review, status, design and other necessary meetings as a part of daily project activities. Managed project plan timelines, budgets, milestones and quality of deliverables. Managed a pipeline of up to 40 projects of various sizes. Managed and coached a team of 2 project managers through SDLC methodologies.

Orchestrated a diverse project team consisting of Enterprise and Solution architects, Network/Operational resources, Functional SMEs, QA experts, Developers and Business Partners to iteratively scope, define and implement an end to end replatform solution for the purpose of migrating InterContinental’s legacy TPF reservations system (HOLIDEX Plus) to an open system J2EE platform. Engaged with traditional waterfall departments (Business) to define and educate the benefits of Agile development methodologies.• Mentored/coached team members to ensure alignment and understanding of basic Agile methodologies while delivering quality functionality which meets or exceeds business user stories• Managed full breadth of Agile/SCRUM/Waterfall project management lifecycle utilizing MS tools, such as Project, Word, Excel, PowerPoint and Visio• Achieved superior business results through a blend of technology, business direction and collaboration with stakeholders and senior leadership in technology and business• Responsible for the overall technical delivery, configuration management solutions, branching strategies, production deployment• Engaged in moving the new IHG CRS to cloud computing and data grid architecture while ensuring the hosting of the system would be facility agnostic, allowing the company to leverage alternative hosting options• Defined clear and repeatable iterative processes and methodologies to ensure standardization throughout the duration of the project’s life cycle and the continuing maintenance of the applications (Standards and IT governance)• Created program cost model in support of business and technical directions• Created methodology documentation for Development Processes and Vendor Selection• Created vendor proposals (RFI / RFP)

- Strategic Consulting, including business plan, architecture & program strategy development / deployment. - Program & project management for mid-tier corporations.- Development of project management office with focus on process and procedure.

Southlake, Tx

Greater Denver Area