Tom Perry Email & Phone Number

England, United Kingdom

Birmingham, United Kingdom

Responsible for growth & development of ICA membership internationally. ICA inspires, educates and engages the compliance community to think more, perform better and conduct business the right way. This leadership role within the organisation requires strategic oversight of membership to champion the needs of tens of thousands of members, whilst delivering.

Birmingham, United Kingdom

Tom serves as a company leader, he is responsible for corporate and partner memberships of the ICA, nurturing and developing relationships, overseeing joint partner/ICA initiatives.Tom is responsible for establishing relationships with identified organisations who can add value to the ICA vision, realising brand objectives as well as commercial.

Birmingham, United Kingdom

Responsible for overseeing the newly developed membership benefits package and our relationships with partner associations and corporate account members across the globe.The International Compliance Association (ICA) is a professional membership and awarding body. We are the leading global provider of professional, certificated qualifications in anti-money.

Ross-on-Wye, England, United Kingdom

Facilitator on the Leadership Trust programmes including the Leadership in Management course.

West Bromwich, United Kingdom

The West Brom is the largest regional Building Society in the Midlands and specialises in providing financial services products to its members including savings and residential mortgages. Full operational responsibility for 11 branches and a team of 75 staff across a multi-site network of branches. Accountable for profitability of retail branches across.

West Bromwich

• Led a team of 3 L&D specialists whilst managing L&D related projects by liaising with key stakeholders to ensure projects delivered within timescales and budget. Key Achievements:
• Winner of society wide staff Recognition scheme nominated by delegates for my work during Customer Experience delivery
• Achieved top quartile performance ranking for the year, excelling in the area of training delivery

West Bromwich

• Experience of all elements of the training cycle (identifying training needs, design, delivery and evaluation). Delivered a wide variety of training programmes including; Corporate Induction Programme, Product Training.
• Launched a new 12-week corporate induction programme, the first one to be designed for all society staff
• Delivered induction/ on-boarding training for all new starters across organisation
• Designed and published new observation and feedback forms for Managers across branch network to support movement towards behaviour based management

Oldbury

• Full operational accountability of a branch location in order to deliver the branch network goals whilst protecting the society and customer form risks. Ran a successful and well respected branch through a key focus on.
• Exceeded 107% of target of Insurance, Investments and Mortgage related products
• Winner of recognition awards for Top Branch and exceeding sales and customer service targets
• Used as a role model branch and trained new Branch Managers during their induction period.

Redditch

• Responsible for operational running of branch location, whilst also providing customers with advised and non-advised financial services products including structured investments, protection, general insurance and.
• Promoted to Branch Manager within 9 months due to exceeding performance objectives across balanced scorecard
• Deputised for the Senior branch Manager three days per week in my location

Dudley, United Kingdom

• Provided first class customer service through building relationships and understanding fully the needs of customersKey Achievements:
• Selected for Branch Manager academy after 6 months of joining as Customer service Advisor
• Promoted from Customer Service advisor within 12 months without having any previous experience in financial services
• Invited by Head of Branches to support with Annual recognition events

Certificate In Mortgage Advice & Practice (Cemap), Financial Planning And Services, Merit

CEMAP 1, 2 & 3 Qualified

Bachelor’S Degree, Human & Biological Sciences, Sport, Recreation And Physical Education (Honours), 2:1