Tom Pinnock Email & Phone Number

Papworth Everard, GB

London, England, United Kingdom

Working alongside the other members of the EMEA team, I meet with both prospects and existing clients to design solutions that showcase the best features and highlight the enormous value in leveraging the Nuvolo Connected Workplace. Nuvolo is an Integrated Workplace Management Solution (IWMS) built on ServiceNow.

Papworth Everard, Cambridgeshire

London, England, United Kingdom

Comfortable in a board room or a plant room, I enjoy working with internal and external clients alike to capture requirements and find the best technical solutions amongst our primarily homegrown technology stack, culminating in our best-in-class analytics offerings.More broadly, I support our Solutions Development Managers with their associated regions.

Results-driven Product Manager with a proven track record of delivering innovative CAFM solutions. Experienced in leading cross-functional teams, managing complex projects, and fostering strong client relationships. Skilled in requirements gathering, development, testing, training, and integration of CAFM systems.Key accomplishments include:Successfully.

Elstow, Bedfordshire

Management of all IT related things - including change control, hardware, management of CRM, accounting and all other software solutions, as well as SQL database administration.

Upminster, Greater London, United Kingdom

Primarily analysis and delivery of complex Payment Mechanism (PayMech) solutions for a variety of clients. As well as software solutions consultancy, business analysis and requirements capture ranging from simple everyday processes through to advanced financial requirements.

Upminster, Essex

After moving from the fast paced world of Project and Operational Implementation, I am now working as a Product Management focussed Business Analyst for FSI. Working with the Company Product Manager to define the roadmap, exploring new options for integration and broad-spectrum research into areas requiring further development, like BIM, property.

Upminster, Essex

Working closely with large and smaller clients to deliver a range of projects and services. Primarily scoping, designing and implementing solutions based on the web-based Concept range of CAFM software and the FSI GO workforce mobility offering. As well as Crystal Report writing, SQL and other related consultancy services. More recently taken.

Upminster, Essex

Training both clients and internal staff on the FSI Concept suite of Facilities Management Software and Crystal Reports. Management of the Citrix based training environment and 96 training SQL databases. This role also involves Crystal and Concept report writing - as well as the update and creation of both standard and bespoke training material. In the.

Investigating and diagnosing client-reported problems with a windows application and two web based applications, dealing with user queries over the phone, providing internal support to salesmen and consultants, logging and updating calls in a bespoke helpdesk system, managing calls and client expectations, writing and editing Crystal Reports (CR XI) and.

Teaching peers, undergraduates and postgraduates how to use the adobe suite of design software.Helping on open day, giving tours of the university to prospective and new students.Setting up computer and projector equipment before presentations

Msc, Computing & Information Systems

Ba (Hons), Journalism; English Literature, Upper Second Class Honours (2:1)