Tom Kline ☎🐙 Email & Phone Number

Roseland, Va, Us

Running a successful professional dealership is complex, complicated, and perpetual!Keeping operations running profitably, securely, and legally can feel like trying to tuck an octopus into bed at night while the tentacles keep flopping all over the place!Tuck The Octopus will show you how to build a compliance program successfully and flag the important types of risks to consider to safeguard your stores. As regulatory enforcement and lawsuits against dealerships increase, owners are feeling pressure ratchet up, and they understand the increased need for administrative and compliance excellence. Companies appreciate now more than ever a governance, risk, and compliance program is necessary to protect their assets. With Tuck The Octopus, the author, Thomas P. Kline has created a compendium of essays written and guided by his 30+ years of real world wisdom in retail automotive. Tuck The Octopus will serve as a “primer” to shift and change your thinking as it relates to how to run your dealership.Here’s a partial list of topics which Kline discusses:• Risk mitigation and risk management• Starting a compliance program• Consumer protection rules and regulations• Enterprise risk and your exposures • Corporate governance• Regulatory authorities and how they function (i.e. FTC, CFPB, Attorneys General)• New compliance definition and paradigm• F&I menus• Astroturfing• Dealership insurance • Gramm Leach Bliley Act (GLBA) • Satisfying customers and concluding their complaints• Prohibited practices• Emotional intelligence• Regulatory fines against dealerships• Total cost of risk (TCOR), and • Compliance monitoring“Tom’s experience and knowledge from the retail side will guide you not onlyto be the most compliant operator, but also to do better business, sleep betterat night, protect your assets, and help you keep the money you make.”BRAD MOWRY, OwnerAutoGiants

🐙 Managing and owning a dealership can feel like trying to tuck an octopus into bed at night while the tentacles keep flopping out! 🐙✅ Everyone agrees an ounce of prevention is worth a pound of cure, (or a pound of money! 💵) yet often their medicine cabinet is empty. Now, there’s a solution 🏆, which you’re going to love ❤️, The Octopus Club, an easily deployable compliance and risk program your dealership can start today! Arm yourself 💪 (octopus humor) by getting to know The Octopus Club. 🏁Get Kraken On Compliance! (Get it?) 🚀Ink positively (that’s funny, right?) and put your compliance worries to bed 🛏️, once and for all! 🌈 You’ll be glad you did! ☀️

Your dealership is at risk every day…and that can cost you thousands or even hundreds of thousands of dollars. We Get You Out of Trouble... and Keep You Out of Trouble.(sm) It all boils down to three basic and very interrelated areas:• Compliance - setting up policies and procedures to comply with state and federal regulations, then training and following up with audits to ensure adherence. "You manage what you monitor."• Risk - The hazards across your entire dealership that can result in lawsuits and regulatory penalties.• Disputes - Lawsuits arising from customers, employees and misleading advertising claims.These topics are all part of a robust governance, risk, and compliance (GRC) program.Our services include:• Establish Compliance Management Systems for Dealers• Compliance Training on Industry Best Practices• Monitor Online Reputation and Create Online Responses to Digital Customer Complaints• Examine and Audit Advertising Materials and Websites to Ensure Compliance• Analyze Operations Toward Continuous Improvement Activities to Reduce Personal Liability and Install Policies and Procedures to Stop Problems Before They Happen• Quickly Concluding Customer Issues, Including Lawsuits and Regulatory Issues for Dealers• Audit and Inspect Deal Jackets to Find and Stop Any Irregular Business Practices• Install Specialized Risk Mitigation Policies and Procedures • Create, Write, or Update Employee HandbooksKline also provides Expert Witness Testimony for dealers. Unsolicited Testimonials:“I appreciate someone on my side. Everyone else is always reaching into my pocket.”"You clearly bring value."“Tom has taught me that this business is not about how much money we make, what is more important is how much we keep! C. Y. A.!”“This was a great result. Your help – knowledge, experience, and opinions – were very helpful to a successful resolution.”Thanks for seeing things from a Better Vantage Point. Navigating Risk. Solving Problems. (sm)

Catch and Cure Negative Reviews Before They Post On The Internet!Introducing a new way to stop problems before they happen – (and that’s risk mitigation!)AlwaysDoBetter.com gives employees and customers an outlet to vent so they won’t post on the internet.We provide attractive marketing materials to post throughout the dealership or business and use QR codes to send them to a landing page.We promptly provide solutions to whatever is reported…all for only $129/month!For more information, please go to AlwaysDoBetter.com/HowWeHelp. Thanks for seeing things from a Better Vantage Point.

Fairfax, Virginia, Us

RVDA Endorses Better Vantage Point, LLC Program to Help Dealers Manage Risk(Fairfax, VA) -- RVDA members can now take advantage of a new program to help them manage many types of business risks. RVDA has endorsed the Safeguard Your Dealership program, available through Better Vantage Point, to provide risk management and compliance assistance to dealers.The Better Vantage Point consultant services available include auditing trade practices, assistance in resolving consumer and business disputes, regulatory agency notice response, and employee human resources practices -- including the development of employee handbooks and department operations guides. The service can also include department audits and Zoom training for employees.“The Safeguard Your Dealership program gives RVDA members access to an experienced risk management consultant who can take problems off the dealer’s desk and work to get them resolved,” said RVDA President Phil Ingrassia. “The program can also help dealers avoid problems before they occur and wind up in costly litigation.”“We can fill in gaps for dealers who may not have this type of expertise on staff,” said Better Vantage Point’s Tom Kline. “I look forward to working with RV dealers to help prevent and resolve issues so they can focus their valuable time more productively on core dealership operations.”Better Vantage Point services are priced and available either on-demand or by retainer. Better Vantage Point offers RVDA members a complimentary one-hour analysis of dealership areas of concern.RVDA-endorsed products and services help dealers manage their businesses better by providing access to reliable products and services. The RVDA Board of Directors approved the endorsement upon the recommendation of the RV Assistance Corporation (RVAC).

Midlothian, Virginia, Us

Crestview, Fl, Us

Virginia Beach, Virginia, Us

• Negotiate the premiums and policy form wording of 14 insurance policies with over half a million dollars in annual premiums• Oversee all compliance and interface with regulatory agencies and regulations for the dealership• Create and monitor an enterprise-wide system for investigating and responding to complaints and internet postings for dealership• Institute policies and procedures while educating employees on regulatory compliance• Develop unique forms and guidebook for compliance that utilizes a variety of consumer-facing forms for risk management and demonstrates a culture of extreme compliance• Create on-going compliance activities that actively and effectively engage employees in fun ways

London, Gb

Researched, brainstormed, and constructed unique ideas resulting in new directions and decisions for public and private companies, non-profits, and professionals. Problem-solved by conceptualizing and developing strategies from a strong foundation of knowledge, experience, and resources across multiple industries.

Bachelor Of Arts (Ba)

High School Diploma