Tom Price Email & Phone Number

Copenhagen, Dk

Copenhagen, Capital Region, Denmark

Sprinklr is a Customer Experience Management platform that helps the worlds most valuable enterprises make their customers happier.Delivering Value: by delivering on, and communicating the value associated with their investment in the Sprinklr platform.Establish Relationships: Establishing and nurturing senior level relationships built on trust, develop client champions, and identifying key stakeholders.Strategic Partner: The clients day-to-day strategic advisor who understands… Show more Sprinklr is a Customer Experience Management platform that helps the worlds most valuable enterprises make their customers happier.Delivering Value: by delivering on, and communicating the value associated with their investment in the Sprinklr platform.Establish Relationships: Establishing and nurturing senior level relationships built on trust, develop client champions, and identifying key stakeholders.Strategic Partner: The clients day-to-day strategic advisor who understands their business challenges and owning the communication around the positive business outcomes of working with Sprinklr.Guarantee Retention: Working cross-functionally with internal teams (sales, professional services, product dev, training and support) in creating a unified account team that supports the customer through contract renewal and surfaces new growth opportunities.Drive Adoption: Drive adoption and usage of new products and features across multiple business units, teams, and markets.The key objective of this role is to own and develop the Sprinklr relationship with the client for both the Core Sprinklr platform and Products.Focusing on strategic customer engagement i.e. guiding the client through how they can leverage Sprinklr to grow their business rather than tactical implementation (i.e. demonstrate how they will get value through adopting the full suite of Sprinklr capabilities postenablement). Show less

Copenhagen, Capital Region, Denmark

TwentyThree is an internationally focused SaaS company with a strong and leading product suite for webinars and video marketing.Proactively manage a portfolio of enterprise-level customers by building a trusted advisor relationship with them. Ensure the customers are succeeding against their success plan and progressing through the TwentyThree maturity model. Ensure customers have a smooth onboarding and implementation phase. Project management across multiple stakeholders and… Show more TwentyThree is an internationally focused SaaS company with a strong and leading product suite for webinars and video marketing.Proactively manage a portfolio of enterprise-level customers by building a trusted advisor relationship with them. Ensure the customers are succeeding against their success plan and progressing through the TwentyThree maturity model. Ensure customers have a smooth onboarding and implementation phase. Project management across multiple stakeholders and activities. Work closely with the Support team to resolve any tickets or issues faced by your customers. Participate in large sales processes to scope onboarding and implementation requirements and solutions. Understand how customers are currently using the products and identify opportunities to increase usage and value gained. Run workshops and training with customers as well as provide strategic guidance in the field of video and digital marketing. Liaise with the product team to ensure feedback loops and voice of customers.Monitor health scores, satisfaction levels, and customer engagement. Ensure customer retention and expansion. Maintain and update data in customer success management software. Show less

Copenhagen Area, Denmark

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses.Ensure an exceptional experience for our clients by understanding their business objectives and helping to drive adoption of core functionality. Convey best practice examples that drive ROI.Define short, mid and long term Trustpilot goals with clients and create customer success plans to realize objectives.Responsible for the after sales customer… Show more Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses.Ensure an exceptional experience for our clients by understanding their business objectives and helping to drive adoption of core functionality. Convey best practice examples that drive ROI.Define short, mid and long term Trustpilot goals with clients and create customer success plans to realize objectives.Responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value.Implementation of new clients as well as upsell and renewal of clientsAct as a trusted adviser, advocating client needs back to Trustpilot’s internal support, product, engineering and sales teams Show less

Copenhagen Area, Denmark

Peergrade is a young edtech start-up, I was brought in to help launch the company in markets outside of Denmark, with a primary focus on the UK and Ireland. As part of a land and expand strategy my main areas of responsibility have been to:• Create and implement effective and profitable sales strategies for Peergrade based on strategic objectives and priorities.• Drive strategic new business development activity and efficient management and growth in existing accounts.• Establish… Show more Peergrade is a young edtech start-up, I was brought in to help launch the company in markets outside of Denmark, with a primary focus on the UK and Ireland. As part of a land and expand strategy my main areas of responsibility have been to:• Create and implement effective and profitable sales strategies for Peergrade based on strategic objectives and priorities.• Drive strategic new business development activity and efficient management and growth in existing accounts.• Establish and achieve aggressive revenue and profit goals for all channels. Implement a sales strategy for each customer market in collaboration with the management team, including development of strategic plans, sales forecasts and organizational structure.• Oversee channel and segment specific data collection, reporting, and analysis of KPIs.• Develop and oversee strategies and initiatives that will maximize the sales funnel and prospect pipeline.• Partner with Marketing and Product teams to create and execute event & tradeshow marketing and speaking engagement strategies Show less

Copenhagen Area, Denmark

Sponsta is a Danish startup connecting brands with content creators from all over the world, hand picked from Instagram. Brands collaborate with our Instagrammers to get authentic content for their online marketing. Joining at an early part in the companies development meant that I could engage with my wide skill set. My primary role included:• Develop new business strategies, from both outbound to inbound. Working on an international level, I secured new business from most markets… Show more Sponsta is a Danish startup connecting brands with content creators from all over the world, hand picked from Instagram. Brands collaborate with our Instagrammers to get authentic content for their online marketing. Joining at an early part in the companies development meant that I could engage with my wide skill set. My primary role included:• Develop new business strategies, from both outbound to inbound. Working on an international level, I secured new business from most markets throughout the world. • Develop and manage cross-functional initiatives to improve sales operations, increase lead generation, enhance partner engagement, grow key accounts, identify and sign new key accounts, and enhance overall partner satisfaction.• Work with Marketing, Product, and Technology teams to develop and execute overall business solutions.• Customer relations and sales responsible to existing and new customers and account management• Develop strategies and concepts for further growth in digital channels. Show less

Copenhagen Area, Denmark

Part of one of Denmark's most successful maturing start ups, my role as Account Executive required a great deal of flexibility as well as discipline selling SaaS solutions to influencers and decision makers at medium to large size enterprises. My tasks and achievements in the role have included:• To host compelling online sales meetings to qualify and build interest from opportunities provided• Discover and understand the needs of prospects• Build a strong understand of Social… Show more Part of one of Denmark's most successful maturing start ups, my role as Account Executive required a great deal of flexibility as well as discipline selling SaaS solutions to influencers and decision makers at medium to large size enterprises. My tasks and achievements in the role have included:• To host compelling online sales meetings to qualify and build interest from opportunities provided• Discover and understand the needs of prospects• Build a strong understand of Social Media and digital marketing trends• Build, nurture and grow my own pipeline to acceded sales targetsManaging all aspects of the sales cycle including prospecting, cold calling, product presentations, trial handling, closing, legal and hand off. Shortly after starting, I became one of the team's first tailored pricing specialists. From this built upon my skills to be able to engage and influence decision makers, while consulting enterprise on how they can benefit from a unified approach to social media. Show less

Copenhagen Area, Denmark

As part of a Rocket Internet powered start-up, it was my responsibility to help build a portfolio of restaurants to join the food delivery platform. This included securing contracts with high-end and alternative restaurants within Copenhagen. This would involve cold calling, field sales and pitching to the decision maker with the goal of securing a signed contract to be ready for the launch date. After this point, my main tasks focused on further sales support and customer success. This was a… Show more As part of a Rocket Internet powered start-up, it was my responsibility to help build a portfolio of restaurants to join the food delivery platform. This included securing contracts with high-end and alternative restaurants within Copenhagen. This would involve cold calling, field sales and pitching to the decision maker with the goal of securing a signed contract to be ready for the launch date. After this point, my main tasks focused on further sales support and customer success. This was a project based position. Show less

London, United Kingdom

Say Fromage is a creative studio specialising in innovative photo and video production. Creating exciting and original ways to produce unique imagery.A team of photographic experts, experienced project managers, programmers, designers and technicians who deliver creative and technical solutions for brands and agencies. Working with clients from conception, development, design and build all the way through to delivery and execution.Joining as the second member of a successful… Show more Say Fromage is a creative studio specialising in innovative photo and video production. Creating exciting and original ways to produce unique imagery.A team of photographic experts, experienced project managers, programmers, designers and technicians who deliver creative and technical solutions for brands and agencies. Working with clients from conception, development, design and build all the way through to delivery and execution.Joining as the second member of a successful start-up, I had an agile role that included the following:• Client satisfaction and key point of contact for key stakeholders in client portfolio.• Full responsibility for the successful management of projects from start to finish. As the main liaison with the client and the project team; setting budgets; setting timelines and monitoring progress to ensure the successful delivery of the project.• Taking a lead in clients’ marketing and advertising strategies.• Leading a team to provide the utmost level of client service.• Building and retaining relationships with new/existing clients as well as going further to create industry partnerships. Show less

London, United Kingdom

Bachelor'S Degree, Documentary Photography

Advanced Marketing & Sales, Distinction