Tom Proctor work email
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Tom Proctor personal email
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Innovative Content Design and UX Strategy Leader with 20+ years of expertise in crafting inclusive, user-centered content solutions for fintech, cybersecurity, and enterprise software. Proven ability to simplify complex concepts, design effective content architectures, and lead cross-functional teams to deliver exceptional customer experiences. Passionate about user advocacy, accessibility, and creating value-driven narratives that enhance engagement and usability.
Proc.Us Integrations
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Generative Ai ConsultantProc.Us IntegrationsSonoma, Ca, Us
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Senior Prinicipal Prompt DesignerProc.Us Integrations May 2024 - Present• Consult businesses and individuals on AI-driven content and operational solutions for streamlined business management. ChatGPT is great, but only as good as what you put into it.• Develop and innovate custom AI prompting using role prompts, personas, and detailed industry knowledge of corporate process challenges and customer pain points. I use my own content methodology developed over twenty years in the field.• Mentor clients in AI skills and open their eyes on ways to save money and manage risk.
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Sr. Content DesignerPaypal Nov 2016 - May 2024San Jose, Ca, UsLed content strategy and execution for regulatory change management (RCM), ensuring compliance with globally diverse legal teams while maintaining seamless user experiences.Prototyped a real-time transaction tracking framework for Xoom, significantly reducing customer support inquiries and enhancing transparency.Provided content for a comprehensive redesign of the PayPal Credit site, resulting in improved usability and user engagement.Collaborated with cross-functional teams in PayPal Credit under tight deadlines to deliver high-impact projects, earning recognition through two $3K Spot Awards from senior leadership. -
Principal Information DeveloperSymantec Aug 2010 - Aug 2016San Jose, California, UsPartnered with product and UX teams to design and implement compelling content for new and legacy cybersecurity products, driving adoption in competitive markets.Designed app flows and content strategies for enterprise cybersecurity software, delivering intuitive solutions for complex user needs.Developed a proprietary methodology, GAMMA, to streamline email and UX content development. -
Sr. Technical WriterEsri May 2009 - Aug 2010Redlands, Ca, UsCreated and managed technical content for the ESRI Knowledge Base, a support website for over 45 geospatial information and mapping products accessed by over 200 support analysts and more than 1 million licensed users. -
Sr. Technical WriterAutodesk Dec 2007 - Mar 2009San Francisco, Ca, UsCreated UI content for AutoCAD P&ID and Autodesk Plant 3D. -
Gis AnalystKb Enterprises Llc 2007 - 2008Provided custom analytical FCC spectrum license ownership maps and data management services to KB Enterprises and their clients.
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Gis AnalystWrege Associates May 2006 - Nov 2007Created custom maps for competitive analysis in FCC spectrum auctions.
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Web Content WriterSpringcm Oct 2006 - Jun 2007Chicago, Il, UsCreated user guides (pdf), web copy, marketing copy and feature data sheets for SpringCM, a pioneer and industry leader in SAAS content management. -
Director Of OperationsDeep Blue Wireless May 2003 - Dec 2006Managed business operations, support and CRM, and technical solutions for wireless LAN networks deployed in Homestead Suites hotels nationally.
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Technical WriterConnectix Oct 2001 - Apr 2003UsCreated all support documentation for the incredible pioneering VM software, Virtual PC and Virtual Server. Connectix was purchased by Microsoft. -
Technical WriterBankserv Dec 2000 - Aug 2001Created and managed all documents for BankServ's architecture and APIs. Bankserv's transactions processes were among the first to be used by large banks for moving money on the web.
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Technical WriterTheglobe.Com Dec 1999 - May 2000UsPrepared transition and handoff of technical assets after sale of Webjump.com by Infonent. -
Technical Writer And Web DesignerInfonent Mar 1998 - Nov 1999Produced and edited web content for WebJump.com help, FAQ's, and tutorials. Documented software development and disaster recovery processes.
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Graphic DesignerOcean Graphics Jan 1993 - Dec 1997Provided consulting services to build, host, and maintain web sites. Advanced digital imaging, graphics and html.
Tom Proctor Skills
Tom Proctor Education Details
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University Of Colorado BoulderEnvironmental Conservation -
Walt Whitman High School
Frequently Asked Questions about Tom Proctor
What company does Tom Proctor work for?
Tom Proctor works for Proc.us Integrations
What is Tom Proctor's role at the current company?
Tom Proctor's current role is Generative AI Consultant.
What is Tom Proctor's email address?
Tom Proctor's email address is to****@****oom.com
What is Tom Proctor's direct phone number?
Tom Proctor's direct phone number is +141559*****
What schools did Tom Proctor attend?
Tom Proctor attended University Of Colorado Boulder, Walt Whitman High School.
What skills is Tom Proctor known for?
Tom Proctor has skills like User Experience, Information Architecture, Agile Methodologies, Technical Writing, User Interface Design, Software Development, Content Management, Content Strategy, Saas, Software Documentation, Enterprise Software, Content Development.
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