Tom Puntel Email & Phone Number

Hong Kong, Hk

Since its debut in late 2008, Rosewood Mayakoba has been repeatedly honored as one of the finest luxury resorts in the world. Embraced by lush jungle and the stunning coastline of Mexico’s Riviera Maya, this oceanfront hideaway is situated at the heart of the 620-acre Mayakoba resort enclave just north of Playa del Carmen.Rosewood Mandarina (opening 2025) will offer 134 suites and villas with panoramic views across the mountains, beach and flatlands of Mandarina. Guests will be able to choose from four bars and restaurants including a specialty restaurant and cliff bar as well as more informal options, such as La Cocina Oceanside and toes in the sand Beach Shack. The Riviera Nayarit resort will offer four pools, fitness center and an Asaya spa with 10 treatment rooms in addition to a variety of event spaces The resort draws inspiration from the local, pre-historic Huichole and Cora cultures, combining modern luxury and comfort with the riches of its extraordinary setting.

El Pedregal, Baja California Sur, Mx

Commercial leader that delivers results for the #1 resort hotel in Cabo San Lucas, #2 in Mexico, #42 in the world - Travel and Leisure 2023 Worlds Best Awards. Forbes 5 Star Resort and 5 Star Spa - Waldorf Astoria Los Cabos Pedregal. 2023 Commercial Team of the Year for Hilton Hotels CALA.Responsible for leading innovative business strategies with a team of seasoned professionals and agency partners that includes luxury transient sales, group sales, social events, marketing, and public relations. Develop and lead the commercial strategy from planning through to execution while collaborating with our Executive Committee, global brand teams, and category leaders. Drive execution and analysis of strategy to achieve commercial performance for the resort, restaurants, events spaces, spa and ancillary revenues.

Avon, Colorado, Us

Led a team of 15 focused on driving revenue, increasing distribution, increasing loyalty to the brand, and building a trusted sales, marketing and revenue management culture serving condo-resorts, vacation rental properties, spas and membership clubs, and retail outlets in the markets of Vail, Beaver Creek and Snowmass in Colorado as well as Tahoe, California and Big Island, Hawaii. Success built on:- Creation of corporate marketing group- Alignment of roles and responsibilities of the Director of Sales position within 5 markets - Launch of dynamic pricing for Vacation Rental Properties- Implementation of a customer relationship management (CRM) system- Integration of an experienced SEO and digital marketing agency- Creation of full centralized reservations contact center with effective compensation plans for the sales agents

Chicago, Il, Us

Lead strategic business initiatives with the sales, marketing, revenue management and events teams that resulted in significant revenue and market share growth.Park Hyatt Beaver Creek Resort and Spa / September 2013 - August 2017- Drove impressive revenue increases well over 50% in 4+ years- Combined Sales and Events team into a synergistic group focused on driving revenues and experiences- Developed digital and print marketing plans including strategic tactics and creative insertions- Positioned property post-renovation that translated in significant ADR growth during the winter season- Increased off-season revenues through partnerships and targeted market segment strategies- Partnered with community stakeholders to increase overall demand for the destination- Nominated Sales Team of the Year, 2015- Nominated for Director of Sales and Marketing of the Year 2016- Won Hotel Team of the Year for Hyatt Hotels North America 2016Hyatt Regency Denver Tech Center / August 2009 – September 2013- Combined roles of Director of Sales and Marketing with the Director of Events which lead to significant synergies among the team and ultimately higher revenue for the hotel- Created Hyatt first cross brand sales team bringing together sales efforts for Hyatt Regency Denver Tech Center, Hyatt Place Denver Tech Center, Hyatt House Denver Tech Center, and Hyatt Place Denver South- Repositioned hotel after major renovation which resulted in significant community engagement and increased ADR- Earned top scores for Gallup employee engagement survey- Nominated Sales Team of the Year for Hyatt Hotels 2009

Chicago, Il, Us

Joined Hyatt Hotels on the inaugural Regional Revenue Management team that utilized change leadership to implement a revenue management discipline within the organization. Worked closely with Regional Vice President of Sales and Regional Director of Field Marketing in creating and implementing strategic plans to exceed revenue goal for 25 of Hyatt's largest hotels domestically with $800M in revenue . Collaborated with property teams and corporate teams that included VP of Sales, VP of Marketing, SVP of Operations, General Managers, Directors of Sales, and Directors of Revenue Management. Ultimately, the team worked closely with several Senior Vice Presidents of Operations to maximize market share and revenues for the group of hotels. Implemented recruitment and development plans for Directors of Revenue Management while setting policies in development of revenue management discipline within Hyatt Hotels and Resorts.Presented at large meetings and conferences as well as regional training and strategy seminars with senior level executives, ownership groups, and asset manager teams.

Stamford, Ct, Us

Drive revenue through strategic action planning and collaborating with executive team. Set pricing and inventory strategies to maximize revenue. Establish budgets and forecast revenues for each hotel. Intergrate online marketing plans to increase revenues. Business analysis in group and transient market segments. Train and develop new revenue managers for the company.

Windsor, Berkshire, Gb

Promoted within the hotel from Assistant Housekeeping Manager to Director of Revenue to Front Office Manager which was a member of the executive leadership commitee at the hotel. Lead training programs within the housekeeping department incorporating multi-cultural components that maximized the effectiveness of the training. Lead renovation projects for the hotel. Collaborated within the revenue yield team that resulted in a Yield Team of the Year award for IHG - Americas.

Bethesda, Md, Us