Lead business improvement teams to achieve operational excellence and to deliver strategic execution, driven through process improvement integrated with change management. Representative engagements include:* Commodity Manufacturer- Aided c-level leadership team in clean-sheet strategy definition and rollout, including KPIs, for publicly traded company. See my post: “Unpacking Strategy” http://nextforge.com/?p=1466 * International Oil & Gas Company- Developed refining-plant engineering staffing-model to accommodate additional shale-oil capacity demand. Developed staffing model in Gulf Coast and piloted internationally.* Fast Moving Consumer Goods Company- Designed program management intervention for ongoing multi-stakeholder (internal and external) go-to-market effort including coaching and tailored operational playbook.Change leadership for implementation is at the heart of every successful engagement...See my post: "Results' Catalyst- Leading & Managing Change" http://nextforge.com/?p=2612tom@nextforge.com

Volunteers providing pro bono management consulting to Atlanta nonprofits

Led client-consultant teams in complex-change projects driven through process improvement and change management. Representative management consulting engagements include:* Financial Services Company- Introduced, designed and embedded social techniques into core operating model transformation for spinout. Vetting stream of work saved eight figures (more than 50% reduction of a functional-build estimate) in 5 weeks. See my post: “Improved Vetting” http://nextforge.com/?p=1850* Fast Moving Consumer Goods Company- Defined enterprise process model; Improved new product development process.

Managed on-going operations while driving capability-building initiatives, including development of proprietary order processing/tracking software and opening an additional manufacturing/warehouse facility, to support double-digit year-to-year growth of a privately-held textile manufacturer.

Lead client-consultant teams in complex-change projects. Representative management consulting engagements include:* Consumer Goods Manufacturer- Defined and detailed an integrated go-to-market approach, including all sales and marketing processes, for the three-tier (manufacturing, distribution and retail) system in support the United States turnaround strategy; managed a number of highly specialized independent consultants.* Alliant Energy Resources- Conducted assessment and facilitated executive prioritization and alignment for improvement of Alliant Energy’s non-regulated businesses.

Led client-consultant teams in strategic-change projects. Representative engagements include:* Nationwide Financial- Developed a market-driven growth strategy, including vision, value propositions and leadership alignment, based on distribution-focused primary research and consumer-focused secondary research; created integrated implementation plans for the 4,500 person publicly traded entity. * Market-Leading Life Insurer- Assessed alignment of technology investment with business strategy; developed recommendations to improve executive oversight and prioritization of technology spend.* National Association for Variable Annuities (NAVA)- Created a multi-year industry-wide vision by building consensus among key trade group representatives for operational and technological requirements.

Led client-consultant teams for strategic planning, marketing, and operations-improvement projects. Representative consulting engagements include:* South African Fast Moving Consumer Goods Company- Managed a strategic planning project to prepare manufacturer and distributor for international competition; moved client to a customer-service focus.* Global Consumer Products Company- Developed business model, marketing framework, and planning approach for both domestic and international operating units utilizing home-office and field client-teams.

Led client-consultant teams for operations improvement projects. Representative management consulting engagements include: * The Home Depot- Managed rollout of store operations improvement program throughout the Country; managed customer service assessment to demonstrate the impact of improved store operations.* Oldcastle Architectural Products Group- Managed multiple projects to reduce administrative staffing; to optimize production supervision; and to increase customer satisfaction through dispatch reengineering.

Department Head Engineering (Site Development), and Department Head Transportation (Acting). Managed all aspects of two profit centers in the regional hub of the 1,100 person (ENR top 50) consulting engineering firm. Administered approximately $1.5 million of civil engineering consulting services annually to private and public sector clients. Managed the start-up of the transportation department.

Project Manager for transportation, structural, and land development projects. Member of a new management team brought into a 30 person consulting engineering start-up.

Project Engineer for bridge and road projects in the 600 person consulting engineering firm.