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Experienced Solutions Leader with a demonstrated history of working in the information services industry. Skilled in Enterprise Software, Customer Relationship Management (CRM), Customer Retention, Strategic Partnerships, and Team Building. Strong business development professional.
Markaaz
View- Website:
- markaaz.com
- Employees:
- 76
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Chief Data And Customer Delivery OfficerMarkaazPawleys Island, Sc, Us -
Chief Data OfficerMarkaaz Mar 2024 - PresentAustin, Texas, UsData Strategy Development: Lead the formulation and execution of the company's data strategy to align with business objectives.Data Governance: Establish robust data governance frameworks, ensuring data accuracy, integrity, and security across the organization.Data-Driven Decision Making: Drive a culture of data-driven decision-making across all departments, leveraging analytics to optimize business performance.Team Leadership: Build and lead a high-performing data team, including data scientists, analysts, and engineers.Collaboration: Partner with other executives to integrate data insights into business strategies.Innovation: Champion the use of emerging data technologies (AI, ML, Big Data) to maintain a competitive edge.Compliance: Ensure all data practices comply with regulatory requirements (e.g., GDPR, CCPA).Data Monetization: Identify and create opportunities for monetizing data assets. -
Senior Vice President-DataMarkaaz Jun 2022 - Mar 2024Austin, Texas, UsLeads Global Data Strategy and Data Acquisition teamsDevelops overall Data Strategy to power the industry leading Small Business Data RepositoryOversees the integration of global data sources; Managing a team that contracts, validates and distributes data assetsGrew Global Business Risk Directory to 300M+ companies -
Global Risk & Supply Chain Content ExpertGlg 2021 - PresentNew York, Ny, UsAs a GLG Network Member, I bring 30 years’ of experience in the information industry to help clients solve some of their toughest business challenges around global risk and supply chain management. -
Strategic Data AdvisorPhc Global 2022 - 2024Remote, Us -
Vice President, Data StrategyInteros Inc Jul 2021 - Jun 2022Arlington, Virginia, Us -
Vice President, Enterprise Partnerships/Global Data LeaderMastercard Apr 2018 - Jul 2021Purchase, Ny, UsProduct Development for B2B Compliance & Risk Assessment aspects of Mastercard Track™. Worked with global customers to define data needs and solutions. Built patented Entity Matching Algorithm. Responsible for global data acquisition and data quality and establishment of Data Governance Policies. Developed offshore team responsible for all Data Stewardship policies and practices. Drove Product Development technical resources via on-shore and off-shore teams. -
Assistant Vice President, Global Data SolutionsDun & Bradstreet 2015 - 2018Jacksonville, Fl, UsResponsible for Global data and delivery; Build and architect customized B2B data solutions and Master Data solutions; Conducted data and platform needs analysis with customers; Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements; Led Data Governance and Data Acquisition initiatives -
Vice President, Sr Data ArchitectLexisnexis 2012 - 2015New York City, Ny, UsResponsible for the design and implementation of Commerical Data Warehouse. Led Technology, Product and Product resources across the US. Managed the development and implementation project plans for successful deployment of the new Commerical Data Platform. Along with the implementation of the redesign of the $25M Business Risk Product. -
Vice President, Leader-North America Data Delivery OperationsDun & Bradstreet 1999 - 2011Jacksonville, Fl, UsManaged the fulfillment of $400M in product revenue and $22M direct expense budget. Led RFP and Delivery of Major Outsourcing Contract with India’s Top Business Process Outsourcing Firm resulting in $32M, 7 year relationship. Developed and led three multi-million dollar off shore outsourcing engagements from RFP to Implementation & service management. Managed highly skilled staff of 140+ project managers engaged in customer project implementation, issue resolution and customer service, in addition to 9 managers. Increased associate satisfaction by 30% annually; Increased productivity 30% yearly over 4 years. Managed strategic client(s) and sales team by providing information / technology solutions and support that impacted performance within the customer's functional areas: risk management, information technologies, sales and marketing and supply chain management. Ensured timely, accurate product delivery and drove product utilization -
Chief Of Staff To The Chairman/CeoDun & Bradstreet 1997 - 1999Jacksonville, Fl, UsManaged all aspects of the Chairman’s office including the development, implementation and communication of a global strategy initiative; Developed content and presentations for Board of Directors, Global Management Teams and Global Strategy Conferences; Communicated strategy to investors, analysts, board members and associates -
Director—Customer Service Operations ManagerDun & Bradstreet 1990 - 1997Jacksonville, Fl, UsManaged 50+ professionals and front line managers resulting in High Performance Teams which yielded 75% reduction in turnover, 42% increase of productivity and 57% increase in associate satisfaction; Received company’s highest award for Customer Service and Performance; Managed $1.5M in direct expense budget; Implemented first Customer Service Call Center and Implemented Self Directed Teams to 40 field offices in US -
Reporting AnalystDun & Bradstreet 1987 - Jan 1990Jacksonville, Fl, UsResponsible for commercial data collection; Financial analysis
Tom Reed Skills
Tom Reed Education Details
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University Of South Carolina UpstateBusiness Management
Frequently Asked Questions about Tom Reed
What company does Tom Reed work for?
Tom Reed works for Markaaz
What is Tom Reed's role at the current company?
Tom Reed's current role is Chief Data and Customer Delivery Officer.
What is Tom Reed's email address?
Tom Reed's email address is to****@****ion.com
What is Tom Reed's direct phone number?
Tom Reed's direct phone number is +197831*****
What schools did Tom Reed attend?
Tom Reed attended University Of South Carolina Upstate.
What skills is Tom Reed known for?
Tom Reed has skills like Data Integration, Business Intelligence, Solutions Engineering, Account Management, Contract Negotiation, Data Management, Grants Administration, Outsourcing Management, Executive Management, Bpo, Non Profit Administration, Hospitality Management.
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