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Product leader with deep experience creating profitable, high-growth training and certification businesses. Skills include product management, product marketing, and program management in startups and Fortune 1000 companies. Passionate about improving education outcomes for individual learners and moving organizations to the enhanced capabilities of certification delivery platforms, online learning, including performance-based simulations, labs, virtual classrooms, adaptive practice tests, and learning analytics.
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Chief Product OfficerComptia Jan 2022 - PresentDowners Grove, Il, UsUnite leadership, vision, and strategy across all current and emerging product lines to enable continued growth and achieve the ultimate goal of unlocking the career potential of millions of people worldwide. -
Sr. Vp, Comptia LearningComptia Feb 2012 - Jan 2022Downers Grove, Il, UsLaunched the CompTIA Learning division to provide innovative, highly effective online learning and certification opportunities to IT professionals worldwide. Built learning products, segment strategies, GTM plans for worldwide launch, and operational infrastructure and process leading to $70m annual sales of learning products in 9 years.
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Chief Operating OfficerFamily Office Exchange Aug 2010 - Feb 2012Chicago, Il, UsBuilding knowledge solutions to complement an international association that serves business owning families.* Providing day-to-day operational management* Assessing current IT infrastrucutre and making upgrades* Implementing new internal and customer software platforms to enable scale* Building knowledge delivery applications -
Director Of Training & DevelopmentOmnium Llc, Division Of Citadel Investment Group Aug 2008 - Dec 2009Chicago, Illinois, UsOmnium provides outsourced back office and technology services to hedge funds as part of the multi-billion dollar Citadel Investment Group.• Developed and implemented a technology-based training strategy as part of the overall strategy to re-position the division as a leader in delivering services through a self-service SaaS platform. • Developed highly intuitive Web-based help system, self-paced online tutorials, and other training vehicles to support launch of a new customer portal to support self service and scalability• Developed and implemented a training & certification program to prepare offshore help desk team -
Ceo, Co-FounderTrifus N.A., Llc Apr 2001 - Aug 2008Trifus delivers outsourced online corporate universities and collaborative learning solutions in a software-as-a-service (SaaS) model to organizations with 500-100,000 employees.• Built out Customer Service model, IT infrastructure, disaster recovery plans, blended learning and knowledge tools for customer creating a new market in disaster response/life continuity• Improved customer retention 35% via improved systems monitoring and customer support• Increased profitability 25% by repositioning the company from an integration consultancy to a recurring revenue software-as-a-service (SaaS) business model• Increased existing customer add-on sales 30% by instituting quarterly account review meetings focused on aligning training’s goals with the organization’s strategic initiatives• Co-invented patent pending wiki/learning management system hybrid that provides the ease of authoring, open collaboration, and management control
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Director Of OperationsIntercap Systems May 1999 - Apr 2001Early stage, 25-employee company that built groundbreaking, real-time clearing & settlement software for the financial services industry.Took over daily operations management so President could focus on bringing products to market. Built out team and created operational infrastructure to support rapid growth and faster product development.
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Sr. Manager, Employee DevelopmentArthur Andersen Jun 1997 - May 1999Dublin 2, IeArthur Andersen Technology Services (AATS) group developed all the internal software applications used by the 80,000 employee firm.Brought fresh ideas and entrepreneurial thinking into the firm. Diagnosed and fixed employee turnover issues and then quickly re-built entire HR life cycle for large IT/software development group within the firm to meet aggressive development goals of KnowledgeSpace Internet communities project. -
Product ManagerGyrus Systems Jun 1996 - Jun 1997Gyrus develops and markets learning management systems, enabling mid-size organizations to track instructor-led and online training.Developed the Internet product strategy and directed the development of a self-service training management product (SST) to allow students to manage their own training activities and cut administrative overhead. Sold the SST product to computer retailer CompUSA for managing training of employees and business partners.
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Program ManagerDun & Bradstreet Software Apr 1994 - Apr 1996New York, Ny, UsGlobal business application software company created through the merger of Management Science America (MSA) and McCormack & Dodge. Promoted out of Training to Marketing to help build company’s first indirect sales channel. Program success led to the full company adopting an indirect sales channel model. -
Customer Training ManagerDun & Bradstreet Software Apr 1991 - Apr 1994New York, Ny, UsBuilt and led talented training & documentation team that developed award winning, highly usable education materials that led to higher customer satisfaction and lower support requests.
Thomas Reilly Skills
Thomas Reilly Education Details
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University Of ConnecticutEnglish -
Westside ImprovLong-Form Improv
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Norwich Free AcademyHs Diploma
Frequently Asked Questions about Thomas Reilly
What company does Thomas Reilly work for?
Thomas Reilly works for Comptia
What is Thomas Reilly's role at the current company?
Thomas Reilly's current role is Chief Product Officer.
What is Thomas Reilly's email address?
Thomas Reilly's email address is to****@****lly.net
What is Thomas Reilly's direct phone number?
Thomas Reilly's direct phone number is +131237*****
What schools did Thomas Reilly attend?
Thomas Reilly attended University Of Connecticut, Westside Improv, Norwich Free Academy.
What are some of Thomas Reilly's interests?
Thomas Reilly has interest in Science And Technology.
What skills is Thomas Reilly known for?
Thomas Reilly has skills like Strategy, Leadership, Start Ups, Management, Saas, Program Management, Product Management, Management Consulting, Training, Strategic Planning, Project Management, Entrepreneurship.
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