Tom Reust Email & Phone Number

Indianapolis, Indiana

9130 Otis Ave Ste A, Indianapolis, In 46216

Responsible for the overall day to day information technology and systems administration. Administers the organization’s CRM software Salesforce. Creates user accounts and sets permissions based on profiles and roles determined by leadership. Analyzes end users’ needs and creates custom objects and fields to be able to track information that is vital to the success of the organization. Prepares reports and dashboards for donor organizations using Salesforce to show how the organization is performing. Compiles data to report on individual donations and gifting. Creates and monitors automated workflows and email responses using SFDC. Ensures backups are created and safely stored. Manages organization’s website. Provides all hardware and software support for users. Manages the organization’s email server. Reviews system logs of the shared drive to identify security breaches. Trains end users on proper use of Salesforce.

Indianapolis, Indiana Area

Responsible for the overall operation, maintenance, and security of the organizations information technology resources. This includes user account management, backup/recovery, file and print systems, email, web, anti-virus, hardware maintenance and troubleshooting and other mission critical applications. Administered the database, tracking client progression through the system. Administered all email accounts. Maintained and serviced all computer hardware and ensured software updates and patches were installed. Implemented and developed Salesforce as the organization’s CRM. Trained end users in Salesforce use and monitored their adoption of the platform. Customized, tested and interviewed users and staff to ensure that the SFDC was meeting user needs.

Workone West

Develops job and training opportunities for Veterans, with special emphasis on veterans with service-connected disabilities. Provides outreach and offers assistance to disabled and other veterans with barriers by promoting community and employer support for employment and training opportunities, including apprenticeship and on-the-job training. Serves as case manager for Veterans seeking employment and those completing federally funded job training programs.

Camp Atterbury, In

Serves as subject matter expert conducting training using computer based Virtual Simulations and Simulated Military Equipment. Interacts with customers to identify training objectives and desired goals. Develops, schedules and implements a training outline and plan of action to help customer achieve desired results. Operates simulations devices and trainers while instructing and coaching personnel on proper techniques and procedures. Conducts after action reviews with focus on improving the proficiency of the using unit. Enforces safety standards by identifying risks, and implementing risk reduction measures and supervising enforcement of these measures. Conducts troubleshooting of electrical and pneumatic systems to ensure systems remain operational. Tracks system maintenance and usage submits monthly training reports to higher. Acts a liaison between using units and the TADSS to resolve scheduling conflicts. Participates in weekly coordination meetings.

Conducts classroom training sessions covering a variety of topics in Gunnery and Land Navigation. Develops and maintains individual training records on all classes conducted. Prepares routine office correspondence, maintains a functional filing system. Prepares all audio and visual presentations for briefings on training. Coordinates with various agencies in developing resources for program development and execution. As the unit's ammunition manager; determines requirements, forecasts, requisitions, and receives all ammunition for the program. Develops the unit's annual training plan.Accomplishments:Selected as Non-Commissioned Officer of the Cycle for Warrior Forge 09 for performance of duties as Company Evaluation NCOSaved the program over $23,000 in transportation costs by coordinating with other agencies and using alternate resourcesEarned Certificate of Achievement from the Federal Emergency Management Agency for completion of Professional Development Series

Observed and evaluated training and organizational effectiveness of soldiers and units utilizing simulations in the conduct of training. Performed duties as an Exercise Observer/Controller; including training, evaluations, and effectiveness of Army National Guard and Reserve pre-deployment training. Directed and enforced safety SOP management controls pertaining to all aspects of training. Supervised weapons firing on the installation and ensured compliance with safety and operational requirements. Assisted in the preparation of unit training and validation records prior to unit's deployment. Coordinated with numerous units and helped with development of their annual training strategies.Accomplishments:Served as units equal opportunity advisorEvaluated and trained more than 500 crews on convoy live fire as a vehicle crew evaluatorTrained in excess of 12,000 soldiers for deploymentValidated pre-deployment training records for more than 2,500 soldiers

Bachelor’S Degree, Computer/Information Technology Administration Concentration In Data Management, 3.757

Associate'S Degree, Computer Technology/Computer Systems Technology, 4.0

Activities and Societies: Dean's List Spring 2013, Summer 13, Fall 13, Spring 2014, Summer 14, Fall 14 Phi Theta Kappa Honor SocietySumma.

Aas, Business Administration, 3.6

Activities and Societies: Graduated with HonorsEarned an Associates Degree graduating with honors in Business Administration.

Diploma