Tom Gillard Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Collingwood, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

Responsibilities• Working closely with other disciplines to deliver high quality work to clients in a timely manner• Balancing multiple projects at a time• Estimating on incoming projects• Maintaining legacy sites across various platforms• Working on code standards and improving workflow for our FED team located in Bali, Sydney and Melbourne • Working with designers on replicating their designs from Sketch files in the browser• Working with developers to ensure output integrates well with Kentico CMS• Working with testers to ensure output is cross browser/device compatible and meets project accessibility requirements if required• Supporting and mentoring new team members on FED tools, standards and processesAchievements• Standardised and implemented FED boilerplate using Node, Yarn, Handlebars, ES6 and Sass to help unify project setups and minimise issues during project development and maintenance.• Presented and participating in company wide Friday training sessions and FED “lightning talks”• Successfully lead Front End Development for new KordaMentha website built on Kentico CMS.

Melbourne, Australia

Responsibilities• Working closely with other disciplines to deliver work to clients in a timely manner using agile project delivery methods• Maintaining legacy static microsites built in Middleman• Balancing multiple projects at a time• Estimating on incoming projectsAchievements• Implemented custom build tool using Grunt, Bower and NPM for Reactive’s FED groups (Melbourne, Sydney, NZ) to help unify project setups and minimise issues during maintenance.• Participated in several Research & Development (R&D) days investigating a variety of technologies and ideas.• Hosted and participated in lunchtime “BrownBag” knowledge sharing sessions among Melbourne FED group.• Worked onsite for several clients to maintain close relationship during project development• Successfully lead Front End Development of most recent Hostplus.com.au website for September 2015 MVP launch date.

Richmond, Victoria Australia

Responsibilities• Building cross browser compatible marketing microsites for large Australian clients like Honda, Birds Eye and more.• Maintaining internal/external online tools (C# .NET MVC)• Maintaining legacy systems and sites (PHP/MySQL)• Maintaining internal subscription list (Mailchimp API)Achievements• Launched Best Restaurants of Australia site built on the Umbraco CMS with custom E-commerce functionality• Initiated audit of internal system using the Agile methodology

Melbourne, Australia

Responsibilities• Liaising with client’s during entire project lifecycle• Customising Wordpress themes and plug-ins to meet clients needs• Transforming designs to fully functional HTML/CSSAchievements• Produced users-manual for clients to self-manage their sites• Successfully implemented Cross-Browser Compatibility spreadsheet to methodically check the layout and functionality of each individual page across multiple versions of the leading browsers (IE, FireFox, Safari, Opera and Chrome) during test phase of a project.• Delivered several projects on-time exceeding client’s expectations and receiving positive feedback on the design and functionality of those projects from site visitors.• Streamlined workflow taking a design and converting it into a fully functional website before testing and uploading to web server.

A sole trader business aimed at providing an easy-to-understand onsite I.T. service for home users and small business. Services ranged from computer maintenance, installs and upgrades to repairs and troubleshooting various problems such as; Internet/network connectivity issues.Responsibilities• Provided onsite technical support to homes and small business from the simple installations to the more complex connectivity issues within a LAN• Managed cash flow within the business keeping records of monies in and out• Communicated technical aspects with clients in an easy-to-understand mannerAchievements• Developed a reputation as the ‘go to’ guy for Altona Parish providing them with exclusive, dedicated support for all their I.T needs

Melbourne, Australia

AWA Ltd is a national company responsible for providing technology service delivery solutions. The onsite support team was responsible for attending customer sites to provide a range of tasks based on calls logged through the I.T. helpdesk.Responsibilities• Provided onsite support as part of the Telstra helpdesk to employees within the NAB working in a Windows based environment (NT/2000/XP).• Replaced faulty hardware and restored customers workstation to the previous working condition• Installed new equipment and/or software• Communicated effectively through daily onsite meetings with customers.• Problem-solved hardware, software and networking issues within company SLA’s.• Prioritised work according to urgency and customer availability• Followed correct procedures to complete a customer’s request• Escalated jobs to 2nd level, specialised support teams - such as the network team or server team - within external support organisation (Telstra) when requiredAchievements• Created a simple, organised and effective filing system to store all completed jobs in the event that the details of a specific job needed to be recalled.• Displayed initiative to ensure all clients were aware of the progress of their request and, at the end, satisfied with my service before closing a call.

Diploma Of It, Web Development

Obtained HD grading average throughout Diploma duration Finished Top 10 in CISCO Discovery 1 & 2 networking subjects Received ITIL.

Diploma Of, E-Business Support

Diploma Of It, General

Vce