Thomas Rhoads Email & Phone Number

Durham, NC, US

Morrisville, NC, US

Founder and CEO of a consumer health care technology incubator for products and services centered on patients and their caregivers.spencer Health Solutions, LLC (www.helloimspencer.com) is transforming healthcare by moving care delivery to the home for the 40M people driving 65% of US healthcare costs, or $1.9T annually. The company’s spencer® adherence.

Irving, Texas, US

Part of Advisory Panel for NC CMMI grant managed by Troy Trygstad of CCNC

Durham, North Carolina, US

• Chief Executive Officer (2010 – 2015)--- Growth Commitment ---I joined Parata with a commitment toward materially impacting innovation, stability and growth. Throughout my roles, three things remained a constant focus.
• Achieved double-digit revenue growth.
• Grew EBITDA triple-digits in both 2011 and 2012.
• Grew customer promoter score and employee engagement by more than 50% Executive Vice President, Marketing, Sales, and Service (2006 – 2010)
• Led $16MM positive net profit swing over 3 years through focus on sales, service, and operational efficiency.
• Integrated two competing sales teams and finished with record breaking year; designed sales process that led to highly reliable forecasting accuracy.

• CARDINAL HEALTH CORPORATION, Waukegan, ILIn this role, I applied my analytical approach to provide optimal solutions and efficient deployment. I focused heavily on developing broad perspective of company operations, as.
• Directed transition of $100MM in product sales to new manufacturing platform.
• Increased manufacturing efficiency by 39%.Director of Sales & Marketing Systems (2001 – 2003)
• Instituted automated product ordering process (Customer Pack Management Tool), which strategically differentiated company in marketplace.
• Developed proprietary online Sales Forecasting and Modeling application for reps, managers, General Office. Rolled out to 1800 reps; enabled real time support for team, slashing wait and customer response ability.
• Piloted Overseas Customer Support Model for online application utilizing Live Chat and texting software. Enabled real time consultation for customers to adapt the pack management process. Senior Market Manager.

• BAXTER HEALTHCARE CORPORATION (Division divested in 1995 to Allegiance Healthcare, then acquired by Cardinal Health 1999)These roles afforded me holistic learning in and around consultative sales strategy and.
• Sold Custom Procedure Pack programs; managed customer service, base growth, plus new product launches.
• Increased gross profit by 20%.
• Invited to additional role as Field Sales Trainer in Alternate Care Distribution. (1995 – 1996). Sales Account Representative, Custom Sterile Division (1992 – 1994)
• Managed $3M territory; yielded 15.3% Gross Profit Increase over prior year.
• Conducted Standardization & Cost Reduction Analysis; saved top 10 customers 8% - 10% and extended their contracts.

Bachelor Of Arts, Political Science

Masters In Business Administration, Business And Marketing Administration

Course: Growing Your Business

Education record