Tom Richbourg, Pmp Email and Phone Number
Tom Richbourg, Pmp work email
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Tom Richbourg, Pmp personal email
Dynamic, hands-on, goal-focused and customer centric Program Manager and Customer Success Manager. Extensive experience in large-scale, global, technology deployments and program support; rationalizes varying technologies, business, and support needs to determine value-added solutions. Drives efficiency gains via process enhancements and technology and utilizes program management skills to gain support of stakeholders, maximize resources, and ensure alignment across responsible parties. Change agent with global experience in building diverse team solutions and delivering transcontinental, large-scale solutions enabling future growth. 25 years of hands on leadership experience working across the spectrum of software and product development, IT infrastructure deployments, large scale and global project and program management, Technical Support and Managed Support Services, and Customer Success Management.Core Competencies: Innovative Problem Solver, Cross-cultural / Cross-functional Communication, Strategic Planning, Forecasting and Managing Budgets and Profit & Loss, Engineering and Operations Management, High Performance Team Building, Scalable and Controlled Growth initiatives, Change Management, Crisis Management, Customer Success Management, Program / Project Management, International Operations
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Managing Director Pmo, DeploymentClever Devices Jun 2022 - PresentWoodbury, New York, UsProfit and Loss responsibilities for PMO department that spans the Eastern North American Region from Canada to Miami, FL. Team of Project and Program Managers driving multi-year deployment and implementation programs. Responsible for strategic accounts Customer Success Management, maintaining and growing the customers' product portfolio adoption, and building and maintaining a long-term customer relationship that is beneficial to both our customers and to Clever Devices.
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Director Pmo, DeploymentClever Devices Nov 2018 - PresentWoodbury, New York, UsProfit and Loss responsibilities for PMO department that spans the Eastern North American Region from Canada to Miami, FL.
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Program ManagerClever Devices Jun 2016 - PresentWoodbury, New York, UsStrategic Program and Project Management of Intelligent Transportation Systems (ITS) across Transportation Authorities. Leadership and responsibility for complete Project Life Cycle to include strategic planning, scope and resource management, financial analysis and control, procurement and risk identification and control. Program responsibilities for Washington, DC Metropolitan Area Transit Authority (WMATA) and Southeastern Pennsylvania Transportation Authority (SEPTA).
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Vice President, Services OperationsSycom Technologies Jun 2011 - May 2016Richmond, Va, UsDriving customer facing engagements and operational excellence overseeing the Project Management Office (PMO), Business Continuity Services (BCS) field engineering team, Services Help Desk, Technical Assistance Center (TAC), Network Operations Center (NOC), and Managed Services. Profit and Loss responsibility for the above teams and overall Services Operations department. -
Director, Project Management OfficePacket360 Nov 2010 - May 2011Plano, Texas, UsResponsible for Packet360’s project portfolio and for driving operational excellence across the Business Practices and Professional Services. -
General Manager / Director, Operations And EngineeringAcision Dec 2007 - Nov 2010Richardson, Texas, UsProfit and Loss responsibility for team of over 100 professionals in design, development, quality assuarance, deployment, release management, and maintenance of messaging solutions delivered to tier 1 providers across North America, Europe, Middle East, Africa, and Asia. -
Director, Program Management OfficeAcision May 2005 - Dec 2007Richardson, Texas, UsResponsible for messaging development and deployment programs throughout the globe with a strong deployment concentration in Europe, North America, and Asia. Program responsibilities for development spanned across three development centers in Richmond, Virginia, USA; Prague, Czech Republic; and Bangalore, India.Managed Global deployment projects for Orange (France), Videotron (Canada), PTCL (Pakistan), and Optimus/Sonaecom (Portugal) with individual budgets ranging from $1 million to $5 million. Solutions included Voicemail, Videomail, and Unified Communications.
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Project ManagerConvergent Domains Sep 2004 - May 2005UsMember of Capital One's Risk Management Office responsible for risk management, risk assessments, and tracking mitigations at strategic and operational level. -
Project ManagerLogicacmg 2001 - 2004Montreal, Qc, CaCMG merged with Logica to form LogicaCMG company. -
Product ManagerCisco Systems 2000 - 2001San Jose, Ca, UsCisco Systems VOIP BU was sold to CMG. CMG later merged with Logica to form LogicaCMG company. -
Systems EngineerPsinet 2000 - 2000Ch -
Systems EngineerNorthrop Grumman 1997 - 2000Falls Church, Va, Us -
Electronics Technician (Submarines)United States Navy 1990 - 1996Washington, Dc, UsHonorably served aboard the USS Birmingham, SSN 695 and was awarded multiple commendations and medals; most notably the Navy Achievement and Good Conduct Medals. Team lead in the Navigation and Operations Department holding multiple collateral duties including the Command’s Secret System Manager, Assistant Training Officer, and Nav/Ops Department Preventative Maintenance Manager.
Tom Richbourg, Pmp Skills
Tom Richbourg, Pmp Education Details
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University Of Richmond - Robins School Of BusinessMini Mba -
George Mason UniversityComputer Information Systems Management
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Virginia TechCivil Engineering
Frequently Asked Questions about Tom Richbourg, Pmp
What company does Tom Richbourg, Pmp work for?
Tom Richbourg, Pmp works for Clever Devices
What is Tom Richbourg, Pmp's role at the current company?
Tom Richbourg, Pmp's current role is Managing Director PMO, Deployment at Clever Devices.
What is Tom Richbourg, Pmp's email address?
Tom Richbourg, Pmp's email address is tr****@****ech.com
What schools did Tom Richbourg, Pmp attend?
Tom Richbourg, Pmp attended University Of Richmond - Robins School Of Business, George Mason University, Virginia Tech.
What skills is Tom Richbourg, Pmp known for?
Tom Richbourg, Pmp has skills like Program Management, Pmo, Project Management, Integration, Cross Functional Team Leadership, Managed Services, Vendor Management, Telecommunications, Project Portfolio Management, Process Improvement, Professional Services, Leadership.
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