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@fidelity.com
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Tom Roach is listed as People, Process, and Service Leader based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at fidelity.com and a matched LinkedIn profile for Tom Roach.
Tom Roach previously worked as Vice President, Participant Services at Fidelity Investments and Director of Client Services at Fidelity Charitable. Tom Roach holds Bs, Finance/Marketing from Boston College.
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AeroLeads found 1 current-domain work email signal for Tom Roach. Compare company email patterns before reaching out.
Six Sigma Black Belt-certified Vice President with broad service and operations experience across a variety of functional disciplines. Proven track record of building, developing, and coaching high performing teams and delivering data based analyses to drive business decisions.
Listed skills include Leadership, Six Sigma, Forecasting, Customer Satisfaction, and 18 others.
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Raleigh-Durham, North Carolina Area
Lead customer service teams (7-12 managers, 150-250 associates) as they educate participants on plan details and decision making within their employer sponsored benefit plans. Responsible for strategic planning and execution for the North Carolina site as well as national projects focused on employee engagement, professional development, operational.
Raleigh-Durham, North Carolina Area
Led diverse cross-site team of 6 managers and 30+ associates responsible for providing best in class customer service to Fidelity Charitable’s High Net Worth, Advisor, and Core Donor market segments.
Raleigh-Durham, North Carolina Area
Led Client Focused Team of 20+ responsible for service delivery/pension administration for The Hartford and The Walt Disney Corporation, including operations management, client management, and project delivery.
Raleigh-Durham, North Carolina Area
Owner of DB client relationship for multiple strategic clients. Influence/negotiate with internal and external customers to drive processes focused on maximizing client satisfaction and profitability.
Led portfolio of process improvement initiatives designed to reduce cost and drive business performance.
Raleigh-Durham, North Carolina Area
Process owner for Payroll Deductions and DCX Phones with 40+ on/off shore associates.
Greater Boston Area
Directed team of analysts responsible for managing delivery of tools and reporting to drive executive decision making.
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Tom Roach is listed as People, Process, and Service Leader.
AeroLeads has found 1 work email signal at @fidelity.com for Tom Roach.
Tom Roach is based in Raleigh-Durham-Chapel Hill Area, United States, United States.
Tom Roach has worked for Fidelity Investments, Fidelity Charitable, and Accenture.
You can use AeroLeads to view verified contact signals for Tom Roach, including work email, phone, and LinkedIn data when available.
Tom Roach holds Bs, Finance/Marketing from Boston College.
Tom Roach is listed with skills including Leadership, Six Sigma, Forecasting, Customer Satisfaction, Business Analysis, Vendor Management, Team Leadership, and Process Improvement.
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