Tom R. Email & Phone Number

Boston, MA, US

Principal UX Content Strategist on an exciting investment app for a leading financial services company.

Caring for family and volunteering while actively seeking my next awesome opportunity.

Woonsocket, RI, US

Strong advocate for customer/patient needs. Create content strategies and write UX copy that aligns with product objectives, engineering parameters, legal and clinical constraints, and guidelines for accessibility, brand, voice, and tone. Collaborate closely with UX, UI, Accessibility, other Content Designers, UX Research, Product, Engineering, Client.

Woonsocket, RI, US

Woonsocket, RI, US

#, US

I engaged in consultant/contractor opportunities that put my 20 years of internal communications experience to work while I made a career shift to User Experience (UX) Writing and Content Design. I helped sole proprietors reimagine and restructure their professional websites to better connect with potential clients and improve their users' experience.

Somerville, Massachusetts, US

Collaborated with Regulatory staff and stakeholders to revise and expand their SOP portfolio. [Contract engagement]

Boston, MA, US

As a senior member of the IT Communications department, I partnered with the Global Information Security leadership team to promote engagement of 100 staff and to educate 40,000 users in enterprise-wide campaigns.

Basel, Baselstadt, CH

Successful long-term contract with IT group of Novartis Vaccines (through third-party agency), managing all aspects of internal and division-wide communications for IT. - Provided strategic, consultative, and operational communications support to CIO, IT Leadership Team, and international project teams.- Curated, wrote, edited, and published articles for.

Self-employed internal communications consultant providing strategy development and high-quality writing for corporate clients. Developed a long-term relationship with the IT group of Novartis Vaccines.

Santa Clara, California, US

• As a virtual member of the Employee Centered Solutions team, enhanced the Intel employee experience.
• Applied usability insights from comprehensive data analytics and user testing to edit and redesign HR content on the employee portal and other channels.

Edited/redesigned intranet HR content to enhance comprehension and satisfaction of 100,000 employees at Intel. Increased ease of use by 25% - 139% and task completion by 25% - 600% for various redesigns.

Lexington, MA, US

Provided senior communications staff writing and consulting for a variety of corporate communications vehicles and projects for Cubist, the top-ranked company in the Boston Globe’s 2009 “Globe 100.” Heavy focus on employee communications. Championed the implementation of SharePoint (2007) as the primary communications channel for the organization..

Lexington, MA, US

Provided engaging employee communications and writing services (news, events, employee profiles, success stories) for Cubist's corporate intranet and external website, as part of the Corporate Communications department. (Cubist was a client of Redpoint Communications.) I loved the company so much, I became an employee!

Provided strategy development and high-quality writing for corporate clients, including Cubist Pharmaceuticals.- Wrote, edited and enhanced corporate documents: employee/manager newsletters, white papers, executive speeches, business cases, internal policy announcements, etc.- Conducted comprehensive analysis and provided recommendations for corporate.

Newton, MA, US

Taught two sections of Introduction to Human Communication and one of Effective Speaking for the Department of Communication.

Wrote post about social media and social networking topics.

Durham, North Carolina, US

Directed employee and manager communications for 7,300+ staff in 64 global locations.

Cambridge, Cambridgeshire, GB

Developed and managed on-site internal communications at 24/7 manufacturing and supply facility. Led a team of employee volunteers to write and publish a highly popular monthly newsletter.

Cambridge, MA, US

Promoted after doubling responsibilities, demonstrating leadership, and delivering outstanding contributions.

Cambridge, MA, US

Introduced new communication vehicles and established processes for fledgling department in a fast-paced, entrepreneurial environment during corporate mergers and restructuring.

Cambridge, MA, US

Supported the Technology division of a fantastic company.

Boston, Massachusetts, US

Learned about the non-profit and business worlds while determining a career path.

User Experience Certification, User Experience

Ma, Management & Organizational Communication

Ba, English (Creative Writing)