Tom Rumore Email & Phone Number

New York, New York

• Responsible for all aspects of the relationships between Nomura and external banks and vendors.
• Eatabliah new relationships, open and close accounts,.
• Conduct regular reviews of existing relationships to measure performance versus SLA’s
• Enforce a strict governance model in conjunction with our internal 3rd party oversight team.
• Run the RFP process and recommend suitable alternatives.
• Created system access profiles for 200 external vendors and established a process to onboard them, provide function specific access through citrix and ensure proper access levels are maintained.

• VSG (Vender Supervision Group) Team Leader
• Manage the relationship between Nomura and the BPO
• Oversee the joiner leaver process for BPO employees, provision and remove system access as appropriate.
• Monitor BPO performance vs SLA's and handle eacalations.
• ensure procedures are kept up to date along with SOP's, WSP's and controls.Change Management team member
• in charge of the (KTT) knowledge transfer training for the shifting of over 50 jobs to a managed services platform (BPO)

Responsible for a team of 10 handling all aspects of settlement of International securites. Strong knowledge of the fixed income and equity settlement process in over 30 markets including Euroclear.

B.S., Business Management

Business Management

Education record