Tom Samuel Email and Phone Number
Tom Samuel work email
- Valid
- Valid
- Valid
Tom Samuel personal email
Track record of overseeing successful implementations in the Digital Wealth Management space. Expertise in building and leading teams to implement digital onboarding and account opening SaaS solutions, ensuring compliance with IIROC & MFDA regulatory guidelines. Building, managing and coaching cross-functional Professional Services and Implementation Delivery teams. Developing robust processes, procedures, and implementation methodologies, to improve implementation times and enhanced customer Time-To-Value. Skilled in stakeholder management, technical solution delivery, customer success and nurturing relationships with partners, vendors, and clients, underpinned by strong communication abilities and a commitment to team empowerment, resulting in consistent success.
Onevest
View- Website:
- onevest.com
- Employees:
- 6
-
Director Of Customer SuccessOnevest May 2024 - PresentToronto, Ontario, CanadaResponsible for Implementation, Delivery, Go-to-Market and Post-launch Success of Customers
-
Director Of Professional ServicesNest Wealth Jul 2020 - Apr 2024Toronto, Ontario, CanadaBuilt the Professional Services & Implementation teams from the ground up, focusing on implementing digital client onboarding and account opening solutions for Wealth Management firms, Custodians, and Retail Banking all under IIROC & MFDA regulatory guidelines. Hired and managed a team of Implementation Specialists, Business Analysts, Implementation Managers, Project Managers, and Implementation Developers.Oversaw successful implementation of Digital Wealth Management solutions for Financial Institutions, Wealth Management Firms and Custodians. Developed processes, procedures, and an implementation methodology, along with a governance process for projects. Established OKRs and KPIs, resulting in improved implementation times by 60% and enhanced customer TTV. -
Director Of Professional ServicesKts Global Incorporated Jun 2015 - Jul 2020Creating and developing new programs; Professional Services Consulting, Special Event Training Sessions & Customer Success. The consulting program serves as a new avenue of business utilizing our expertise in architecting, implementing, configuring and deploying EMM SaaS solutions in large and small enterprise and government environments. Establishing processes and procedures to achieve business targets, exceed customer goals and drive customer success. Ensuring consistent delivery of information, repeatable successful customer interactions and timeliness in all deliverables and reporting. Growing customer loyalty to brand and services.Helping to grow the training program and become BlackBerry's #1 Authorized Training Partner (ATP) globally in volume, sales and customer satisfaction. Providing training and upskilling to internal instructors, consultants and BlackBerry's other ATPs and Partners. Spearheading the Special Event Training program to achieve year over year growth in customer demand and attendance. Enhancing processes and documentation to ensure all consultants and instructors have up-to-date information and knowledge of any technical changes to vendor solutions. -
ProfessorConestoga College Sep 2018 - Apr 2020Professor in a Post Graduate program - Applied Network Infrastructure & Systems AdministrationIT Environment Planning, Network Implementation (CISCO) and Windows Server -
Manager Training ServicesKts Global Incorporated 2014 - 2015Leading a team of instructors to consistently deliver high level technical training sessions toFortune 100/500 customers with 95% customer satisfaction• Working with vendors to help develop latest product information and training content• Creating detailed facilitator guides for instructors to ensure consistency in content deliveredand learning experience• Developed Virtual Instructor-Led Training facilitation methods leveraging easy to use toolsby instructors and learners• Upskilling all instructors on new training content, new products and technical changes
-
Technical Product ManagerBlackberry Jun 2010 - Oct 2013• Managing key Fortune 100 and Fortune 500 companies’ product expectations of EMM, SWS and MDM for iOS & Android• Presenting product roadmaps and providing detailed information regarding solutions in the development cycle to C-level executives and IT & mobility management teams• Working directly with customers; on-site or remote, to install, implement and test pre-release software solutions for EMM solutions for iOS & Android within their environment -
Blackberry TrainerBlackberry Jan 2009 - Jun 2010• Functioning as BlackBerry Enterprise Server 5.0 Subject Matter Expert for Education Services department• Facilitation of various BlackBerry Training courses across North America and Caribbean• Expert at training varying class sizes, such as large audiences at conferences like BlackBerry World, small private sessions at a customer site, and online training over WebEx • Meeting with customers to discuss their training requirements and customizing the course accordingly prior to the scheduled training session
-
AnalystBlackberry Jul 2004 - Jan 2009• Responsible for managing politically sensitive and critical issues• Establishing good rapport with customers and various internal teams• Engaged to provide analysis and support for escalated cases• Assisted in development of BlackBerry Certification Program as a Subject Matter Expert
-
Technical Support EscalationT-Mobile Jul 2003 - Jun 2004
Tom Samuel Skills
Tom Samuel Education Details
-
Rcc College Of Technology -
T. L. Kennedy Secondary School
Frequently Asked Questions about Tom Samuel
What company does Tom Samuel work for?
Tom Samuel works for Onevest
What is Tom Samuel's role at the current company?
Tom Samuel's current role is Implementation & Customer Success at OneVest.
What is Tom Samuel's email address?
Tom Samuel's email address is ts****@****lth.com
What schools did Tom Samuel attend?
Tom Samuel attended Memorial University Of Newfoundland, Rcc College Of Technology, T. L. Kennedy Secondary School.
What skills is Tom Samuel known for?
Tom Samuel has skills like Blackberry, Product Management, Blackberry Enterprise Server, Mobile Technology, Technical Support, Mobile Devices, Mobile Device Management, Smartphones, Management, Enterprise Mobility, Mobile Applications, Product Development.
Who are Tom Samuel's colleagues?
Tom Samuel's colleagues are Jason Liou, Mohammad Talha Kamran, Divine Anakor, Mariya Popova, Travis Kirker, Mugenyi Banage, Vanessa Famoroti.
Not the Tom Samuel you were looking for?
-
Tom Samuel
Sales Representative, Trainer, Statflo Manager And Apple Ambassador At Andres Telus Business CenterBritish Columbia, Canada1andres1.com -
-
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial