Tom Sercu
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Tom Sercu Email & Phone Number

Multilingual and internationally experienced Operations Excellence Leader in end-to-end supply chain for the automotive aftermarket. at Volvo Group
Location: Saint-Priest, Auvergne-rhône-alpes, France 9 work roles 3 schools
1 work email found @volvo.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email t****@volvo.com
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Current company
Role
Multilingual and internationally experienced Operations Excellence Leader in end-to-end supply chain for the automotive aftermarket.
Location
Saint-Priest, Auvergne-rhône-alpes, France
Company size

Who is Tom Sercu? Overview

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Quick answer

Tom Sercu is listed as Multilingual and internationally experienced Operations Excellence Leader in end-to-end supply chain for the automotive aftermarket. at Volvo Group, a with 48675 employees, based in Saint-Priest, Auvergne-rhône-alpes, France. AeroLeads shows a work email signal at volvo.com and a matched LinkedIn profile for Tom Sercu.

Tom Sercu previously worked as Automation Engineer at Volvo Group and Logistics Process Engineer Global Warehousing at Volvo Group. Tom Sercu holds Business Process Management, Master'S Degree from Vlerick Leuven-Gent Management School.

Company email context

Email format at Volvo Group

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{first}.{last}@volvo.com
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Profile bio

About Tom Sercu

With a true sense for end customer needs, I facilitate result oriented cross-functional dialogue on complex topics that require an end-to-end approach. I consistently keep the bigger picture in mind when dealing with a world in motion. I conceptualize scenarios and take fact based decisions in ambiguous environments. Eager to grow, I am comfortable with change. Life long learning is my main inspiration.

Listed skills include Supply Chain Management, Supply Chain, Project Management, Change Management, and 31 others.

Current workplace

Tom Sercu's current company

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Volvo Group
Volvo Group
Multilingual and internationally experienced Operations Excellence Leader in end-to-end supply chain for the automotive aftermarket.
göteborg, vaestra goetaland, sweden
Website
Employees
48675
AeroLeads page
9 roles

Tom Sercu work experience

A career timeline built from the work history available for this profile.

Automation Engineer

Current

Sydney, New South Wales, Australia

Being part of an enthusiastic operational team in the Volvo Group Service Market Logistics Distribution Center, I am leading the deployment team of an Automated Storage and Retrieval System (ASRS) in a newly-to-be-built facility just outside of Sydney. The site will be the first to operate an automated solution for storage and handling of small spare parts within Volvo Group Service Market Logistics. Excited and eager to make this a success for us and ultimately our customers.

Aug 2024 - Present

Logistics Process Engineer Global Warehousing

Current

Lyon

With an eye for continuous improvement and by applying the Lean principles , I am setting the strategic direction for the Global Warehousing function within Volvo Group Service Market Logistics. I drive the development of innovative concepts for deployment across the major central warehouses in the aftermarket logistics supply chain.

Jun 2021 - Present

Operations Excellence Leader Order & Distribution

Lyon Area, France

Operations Excellence is a global function within Volvo Group Service Market Logistics. I was responsible for development and deployment of global standards and Best Practices for the Order-to-Delivery Value Chain.

Jan 2018 - May 2021

End-To-End Process Manager Aftermarket Supply Chain

Lyon Area, France

Within the Program that was coordinating the delivery of a Supply Chain Management transformation, I was responsible for securing the consistency of the cross-functional Aftermarket business solutions.

Jan 2013 - Dec 2017

Business Project Manager Aftermarket Supply Chain

Gothenburg, Sweden And Greensboro, United States

Within the Program that was coordinating the delivery of a Supply Chain Management transformation, I managed the business project team (40 persons ) that, together with our IT partner , delivered the CRM part of the solution to the Volvo Construction dealerships in the US.

Sep 2007 - Dec 2012

Global Process Manager Order Fullfilment & Distribution

Gothenburg, Sweden

Global responsibility for development of perfect order fulfillment processes. Animation of a global network of field experts to drive harmonization and synergies.

Nov 2006 - Dec 2012

Project Management Volvo Penta Aftermarket

Gent Area, Belgium

Subject Matter Expert in several projects around optimization of the Volvo Penta Aftermarket logistics set up.

Sep 2003 - Nov 2006

Customer Service Coordinator

Gent Area, Belgium

I provided customer support to the Volvo Penta dealer network on order management, inquiries, claims, quality issues.

Jul 1997 - Sep 2003

Corporate Actions Coordinator

Brussels Area, Belgium

Monitoring of corporate actions on institutional customer portfolios.

Apr 1995 - May 1997
Team & coworkers

Colleagues at Volvo Group

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3 education records

Tom Sercu education

FAQ

Frequently asked questions about Tom Sercu

Quick answers generated from the profile data available on this page.

What company does Tom Sercu work for?

Tom Sercu works for Volvo Group.

What is Tom Sercu's role at Volvo Group?

Tom Sercu is listed as Multilingual and internationally experienced Operations Excellence Leader in end-to-end supply chain for the automotive aftermarket. at Volvo Group.

What is Tom Sercu's email address?

AeroLeads has found 1 work email signal at @volvo.com for Tom Sercu at Volvo Group.

Where is Tom Sercu based?

Tom Sercu is based in Saint-Priest, Auvergne-rhône-alpes, France while working with Volvo Group.

What companies has Tom Sercu worked for?

Tom Sercu has worked for Volvo Group and Jpmorgan Chase & Co..

Who are Tom Sercu's colleagues at Volvo Group?

Tom Sercu's colleagues at Volvo Group include Sibitha S, Mario Haiduk, Martin Hautkamp, Katarzyna Zalewska-Golonka, and Ana Letícia Bentz.

How can I contact Tom Sercu?

You can use AeroLeads to view verified contact signals for Tom Sercu at Volvo Group, including work email, phone, and LinkedIn data when available.

What schools did Tom Sercu attend?

Tom Sercu holds Business Process Management, Master'S Degree from Vlerick Leuven-Gent Management School.

What skills is Tom Sercu known for?

Tom Sercu is listed with skills including Supply Chain Management, Supply Chain, Project Management, Change Management, Logistics, Process Improvement, Automotive, and Continuous Improvement.

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