Tom Sercu

Tom Sercu Email and Phone Number

Multilingual and internationally experienced Operations Excellence Leader in end-to-end supply chain for the automotive aftermarket. @ Volvo Group
göteborg, vaestra goetaland, sweden
Tom Sercu's Location
Saint-Priest, Auvergne-Rhône-Alpes, France, France
Tom Sercu's Contact Details

Tom Sercu work email

Tom Sercu personal email

n/a
About Tom Sercu

With a true sense for end customer needs, I facilitate result oriented cross-functional dialogue on complex topics that require an end-to-end approach. I consistently keep the bigger picture in mind when dealing with a world in motion. I conceptualize scenarios and take fact based decisions in ambiguous environments. Eager to grow, I am comfortable with change. Life long learning is my main inspiration.

Tom Sercu's Current Company Details
Volvo Group

Volvo Group

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Multilingual and internationally experienced Operations Excellence Leader in end-to-end supply chain for the automotive aftermarket.
göteborg, vaestra goetaland, sweden
Website:
volvogroup.com
Employees:
48675
Tom Sercu Work Experience Details
  • Volvo Group
    Automation Engineer
    Volvo Group Aug 2024 - Present
    Sydney, New South Wales, Australia
    Being part of an enthusiastic operational team in the Volvo Group Service Market Logistics Distribution Center, I am leading the deployment team of an Automated Storage and Retrieval System (ASRS) in a newly-to-be-built facility just outside of Sydney. The site will be the first to operate an automated solution for storage and handling of small spare parts within Volvo Group Service Market Logistics. Excited and eager to make this a success for us and ultimately our customers.
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  • Volvo Group
    Logistics Process Engineer Global Warehousing
    Volvo Group Jun 2021 - Present
    Lyon
    With an eye for continuous improvement and by applying the Lean principles , I am setting the strategic direction for the Global Warehousing function within Volvo Group Service Market Logistics. I drive the development of innovative concepts for deployment across the major central warehouses in the aftermarket logistics supply chain.
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  • Volvo Group
    Operations Excellence Leader Order & Distribution
    Volvo Group Jan 2018 - May 2021
    Lyon Area, France
    Operations Excellence is a global function within Volvo Group Service Market Logistics. I was responsible for development and deployment of global standards and Best Practices for the Order-to-Delivery Value Chain.
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  • Volvo Group
    End-To-End Process Manager Aftermarket Supply Chain
    Volvo Group Jan 2013 - Dec 2017
    Lyon Area, France
    Within the Program that was coordinating the delivery of a Supply Chain Management transformation, I was responsible for securing the consistency of the cross-functional Aftermarket business solutions.
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  • Volvo Group
    Business Project Manager Aftermarket Supply Chain
    Volvo Group Sep 2007 - Dec 2012
    Gothenburg, Sweden And Greensboro, United States
    Within the Program that was coordinating the delivery of a Supply Chain Management transformation, I managed the business project team (40 persons ) that, together with our IT partner , delivered the CRM part of the solution to the Volvo Construction dealerships in the US.
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  • Volvo Group
    Global Process Manager Order Fullfilment & Distribution
    Volvo Group Nov 2006 - Dec 2012
    Gothenburg, Sweden
    Global responsibility for development of perfect order fulfillment processes. Animation of a global network of field experts to drive harmonization and synergies.
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  • Volvo Group
    Project Management Volvo Penta Aftermarket
    Volvo Group Sep 2003 - Nov 2006
    Gent Area, Belgium
    Subject Matter Expert in several projects around optimization of the Volvo Penta Aftermarket logistics set up.
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  • Volvo Group
    Customer Service Coordinator
    Volvo Group Jul 1997 - Sep 2003
    Gent Area, Belgium
    I provided customer support to the Volvo Penta dealer network on order management, inquiries, claims, quality issues.
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  • Jpmorgan Chase & Co.
    Corporate Actions Coordinator
    Jpmorgan Chase & Co. Apr 1995 - May 1997
    Brussels Area, Belgium
    Monitoring of corporate actions on institutional customer portfolios.
    View

Tom Sercu Skills

Supply Chain Management Supply Chain Project Management Change Management Logistics Process Improvement Automotive Continuous Improvement Operations Management Business Analysis Automotive Aftermarket 5s Warehousing Quality Management Cross Functional Team Leadership Negotiation Business Strategy Operational Excellence Business Process Improvement Business Process Project Planning Business Intelligence Sales Business Planning Procurement Business Transformation Supply Chain Optimization Materials Management International Logistics Program Management Team Management Team Leadership Business Development It Strategy Customer Satisfaction

Tom Sercu Education Details

Frequently Asked Questions about Tom Sercu

What company does Tom Sercu work for?

Tom Sercu works for Volvo Group

What is Tom Sercu's role at the current company?

Tom Sercu's current role is Multilingual and internationally experienced Operations Excellence Leader in end-to-end supply chain for the automotive aftermarket..

What is Tom Sercu's email address?

Tom Sercu's email address is to****@****lvo.com

What schools did Tom Sercu attend?

Tom Sercu attended Vlerick Leuven-Gent Management School, Vlekho Business School Brussel, Katholieke Universiteit Leuven.

What skills is Tom Sercu known for?

Tom Sercu has skills like Supply Chain Management, Supply Chain, Project Management, Change Management, Logistics, Process Improvement, Automotive, Continuous Improvement, Operations Management, Business Analysis, Automotive Aftermarket, 5s.

Who are Tom Sercu's colleagues?

Tom Sercu's colleagues are Koen Spincemaille, Mia Ahlström, Cherri Turbeville, Jonathan Volckaert, Marwan Sulaiman, Behar Aruqaj, Angelica Bergendahl.

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