Tom Shambo, Ms Ed. Email & Phone Number

New York, New York, Us

Boston, Massachusetts, Us

Vee24 is the industry leader in live, omni-channel customer engagement via the internet. We bring the “in-store” experience to online sales and support teams. We are a single, web-based platform with modules for AI ChatBOTs, live text, live video, live screen share and live co-browse capabilities that help increase revenue, customer satisfaction and first call resolution while decreasing cost and abandoned rates.

Chalfont St Peter, Gb

Through Acquisition of Article One Partners in October 2017.RWS is a publically traded company on the London stock exchange. It is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with people globally by communicating business critical content at scale, and enabling the protection and realization of their ideas and innovations.I was asked by the General Manger of the IP Business after the sale encouraging me to help them through the transition. During this brief period, I successfully:► Designed and rolled out global AOP solution training to the RWS sales team across 3 continents.► Continued to drive new client logos and pipeline► Secured new AOP Solution business with RWS sales people globally before exiting the business.

New York, Us

Since its founding in 2008, Article One Partners (AOP) has helped corporations and law firms “Defend, Innovate and Monetize” Intellectual Property and revolutionized the transparency of patent data. During this period AOP was the world's largest patent research community, broadcasting its studies to over one million people and distributing more than $7.8 million in rewards to researchers for their work on over 5,000 client patent studies. Today AOP is a part of the IP Research division of RWS.I was invited to join AOP by both the Chairman of the Board and the CEO who were positioning the company for sale. They reached out to me based on the strength of my relationships with each of them, coupled with my prior performance. I’d previously worked with the Chairman, where we grew the revenue 3x in 2.5 years and successfully sold the company. At the time AOP’s inbounds and industry awareness had dropped significantly, affecting the pipeline and revenue growth and making the investors uneasy. As the head of Global Sales and Marketing, my responsibilities included driving marketing strategy and content creation, leading a sales team of 6 outbound reps, filling the pipeline and growing the business. In this role I successfully:► Dramatically increased market awareness and inbound leads with a revamped Marketing team► Recruited, trained and mentored an expanded sales team that increased revenue by 50% in 2 years► Expanded the reach of our international business across W Europe and Asia Pacific

Austin, Tx, Us

RenewData Corp. (RDC) delivers client value by dramatically reducing cost and risk while increasing data review efficiency for legal departments of F1000 Companies as well as the AMLAW 200 market.At the time, RDC’s solutions followed the EDRM model, providing corporate governance and legal review services along with its proprietary, language-based analytics to reduce eDiscovery review to 20% or less of the collected volume.I was one of 3 senior executives hand-picked by RDC’s new CEO to stabilize revenue and new client signings, build a backlog of projects, define company messaging, reduce customer churn and increase market share.As the head of Sales & Marketing, I led the halt in declining revenue, stabilized the teams and customer base, and drove incremental revenue by 50% in my first 2 years. To execute these initiatives, I recruited a new head of Marketing, built an inside sales team and hired outbound sales talent. In this role, I successfully:► Spearheaded a new client relations initiative for our top 5 corporate clients, which strengthened and increased RDC’s revenue streams and validated our status as their premier provider of EDRM solutions.► Secured new named accounts by attracting 75 clients in 2 years, increasing the average deal size by 75%.► Reduced low revenue projects from 95% of total contracts to less than 30%, improving company efficiency and EBITDA.► Halted declines in total revenue that preceded my tenure—sliding from $50M in 2008 down to $20M in 2012—by starting with a new $4M contract and then increasing the revenue to $29M when RDC was acquired by LDiscovery in 2014.As one of 2 senior executives retained by the LDiscovery acquisition, I managed the post-merger integration of both companies’ sales teams, implementing process and methodology as well as Salesforce discipline across the combined entities.Today, RDC is wholly owned by KrollDiscovery.

Palo Alto, Ca, Us

Through acquisition of Autonomy, October 2011Responsible for all eDiscovery and Legal Hold solutions of Hosted and licensed solutions from Autonomy managing a team of 6 sales rep and covering the east coast of the US.

Through Acquisition of Zantaz in August 2007.Vice President of eDiscovery sales to F1000 and AMLAW 200 organizations for the full spectrum of EDRM solutions delivered through license and hosted methods. Managed up to 10 sales people across North America in key cities generating approx. $500k per rep per quarter.• Responsible for all direct and indirect sales of eDiscovery Licensed and Hosted service offerings to AMLAW 200 Law Firms and F1000 corporations. • Grew recurring eDiscovery hosted revenue from $48M to over $75M.

Through acquisition of Steelpoint Technologies in August 2004.Responsible for all direct and indirect sales in North America of email and data Archiving and eDiscovery sales of Licensed and Hosted Solutions to F1000 corporations and AMLAW 200 firms. Responsible for 3 Global Account Managers (GAM), 18 Sales Executives and 2 Regional Sales directors driving annual revenues of $85M + for North America.• Increased North America revenues from 2005 to 2006 by 29%.• Instituted sales skills training and forecast methodology for the worldwide sales team, resulting in increased forecast accuracy, opportunity qualification and a 100% increase in pipeline close rate.• Since joining the company, exceeded 100%+ of Signing & Revenue quotas while building pipeline of over $110M at time of acquisition (8/07).

Successful acquisition by Zantaz in August 2004.Responsible for all aspects of the Sales (6 Sales Reps) and Marketing organization (1.5 FTE) with solutions that addressed legal eDiscovery needs for processing, review, hosting and production of case data in North America and the UK.• Grew company revenue from $9M in 2002 (flat for 3 prior years) to $32M in 2004 in a ‘turn around’ setting and grew EBITDA from ($2M) in 2002 to $8M in 2004.• Instituted a modified Solution Selling approach and methodology to set common language for company and increase forecast accuracy and business efficiencies.• Launched new version of the company’s flagship product Introspect 5, with analyst and press briefings, web site update and supporting collateral materials and events.

ePresence was a name change of Banyan Systems, Inc. as the company changed from a product company to a pure services company offering networking, LAN/WAN, security and identiy management solutions.Responsible for revenue of professional services implementing Security, Identity and Management solutions to the F1000 corporations with 24 sales reps and 2 sales directors across United States and eastern Canada and revenues of $45M in 2001 and $20M for H1’02 respectively.1/01-7/02 VP of Sales N. America - ePresence1/00-12/00 VP STRATEGIC ALLIANCES - ePresence1/97-12/99 NORTHEAST DISTRICT SALES MANAGER – Banyan Systems Inc. 8/91-12/96 SENIOR SALES REPRESENTATIVE – Banyan Systems Inc.

Certificate: Management And Leadership, Artificial Intelligence: Implications For Business Strategy

Master Of Science Degree, Secondary Education, Mathematics

Certificate Of Completion, Electrical And Computer Engineering

Bachelor Of Science Degree, Secondary Education, Mathematics