Thomas "Tom" Shoback, Ibm Certified Professional Email & Phone Number

Mundelein, Il, Us

Lake County, Illinois, United States

Actively working to solve child and family nutritional food insecurity for our neighbors in Lake County Illinois.

Northern Illinois

Providing leadership and direction for AARP TaxAide services delivered throughout Lake County Illinois.

Northern Illinois

Providing free, individualized tax preparation counseling for low to moderate-income taxpayers and military personnel.

Led strategic network planning development for IBM Global Technology Services.• Oversaw global Solution Integration Hub, directing, training and mentoring sector/industry leaders and teams on deal strategy, value proposition, solution, and opportunity evaluation (bid/no-bid) for multibillion-dollar strategic outsourcing pipeline. • Directed development, defined capabilities and rollout timing of social media and internal network community website, resulting in decreased overall proposal response times, increased global team interaction and overall win rates. • Responded to 25+ engagements worth $400M over 2-year period by leading large integrated network teams of IBM and corporate alliance telecom (AT&T, Verizon, CenturyLink) and network equipment (CISCO, Nortel, Juniper, Avaya) partners. • Mentored 3 technical sales professionals in the application of networking technologies and client-consultative interactions, advancing each to next sales proficiency level. • Provided guidance on sector team alignment and business partner interactions, increasing joint proposal efficiency and accountability for increased sales and client satisfaction.

Closely aligned with IBM sales and marketing, managed qualification, development, and marketing of technical solutions for Strategic Outsourcing engagements. Supervised IBM global solution and business development teams for Strategic Outsourcing, managing multibillion-dollar deal pipeline and solution development in Financial Services sector. • Participated as key member of Development and Implementation team for IBM’s successful Consultative Selling Methodology, a formalized roadmap on executive consultative relationships for identified opportunities. Facilitated group seminars and web-based assets, providing data driven insights and guidance, standard frameworks of assessing risk, solution design and documentation, and tactics to drive results oriented client interactions and proposal acceptance.• Conducted no-bid decisions on pre-engaged opportunities, saving up to $8.5M annually in bid and proposal costs on non-qualified deals. • Developed and published engagement collateral, consisting of industry Quick Facts, how-to solutions and cost estimation tools, driving more efficient solution development and client aligned proposal response, resulting in increased win rates.• Developed solution framework for major regional bank that balanced need for IT modernization, using cloud computing as infrastructure base for agility and cost reduction, with sensitivity to local community labor concerns over layoffs and use of non-local remote labor for application support. • Initiated solution that integrated major west coast insurers need to leverage long-term, pre-existing co-location agreement with new remote support, covering infrastructure and application support, saving substantial $28M termination fee.

Directed IBM technical and business teams in development of end-to-end solutions for global IT Strategic Outsourcing opportunities. • Managed technical teams interacting with sales executives in successful processes implementations, and led evaluations of in-flight outsourcing deals, determining viability, deal modifications and changes, ensuring successful closure.• Developed and closed over $4B with IBM complex managed services wins, including infrastructure and applications outsourcing for global banking and insurance institutions comprising cloud computing, network, analytics, security controls, hardware and software deployments.• Closed over $2.5B engagement with JPMC, managing network scope which consisted of wide area network telecommunication connections, local area network office and data center infrastructure, office voice communications, and secure portals for internal and external web-based applications. • Mentored newly hired and incoming Solution Managers, increasing overall proficiently and professionalism of complex engagement organization.• Selected as 2-time winner of IBM Top-Talent Award, recognized for leadership potential within IBM and successful application of technology to varied and sometimes difficult sales efforts.

Developed end-to-end IT solution strategies to client's business needs. Accountable for major engagements of IBM’s largest non-governmental client, Sears, and legacy holdings (PNC Bank, Sears Payment Services, Discover Financial Services, Coldwell Banker) with combined annual billings over $900M.

Opportunity manager for the marketing and sales of hardware and software services, consulting, and systems integration to Digital's customer base and new accounts. Major clients included: Motorola, Dept. of Energy (Fermi Labs and Argonne Accelerator), and First National Bank.

Department head with responsibility for the marketing andmanagement (staff of 10) of service delivery (extended projectteams and staff of on-site personnel), as well as the coordinationand administration of contracts. Dept. of Energy locations includedArgonne Laboratory and Fermi National Accelerator Laboratory.

Led the delivery of services to financial and banking accounts in the downtown Chicago market. Earned numerous DECService awards for achieving high customer satisfaction surveys. Began as a Systems Engineer and rose to Senior Support Engineer prior to managerial assignment.

Assigned to Cobra Helicopter Squadron HMA-169. Deployed in Western Pacific region. During tour of duty, assigned to the National Security Agency (NSA). Top-Secret Crypto security clearance. Upon completion of 4 years active duty, reserve duty through 1981.

Master Certificate In Is/It Project Management, Business Administration, Management And Operations

Executive Certificate, Executive Program On Leadership And Management

Ba, Accounting

Honor Roll all years

Certificate, Electronics

Cleveland Institute of Electronics, United States of America, 1980