Tomson Thomas Email & Phone Number

Melbourne, Vic, Au

Geelong, Victoria

Australia's largest chain of Indian Restaurants now in GeelongWe are 80 seater retro-rustic themed Indian restaurant in the heart of Geelong CBD

Melbourne, Australia

www.findahomebuilder.com.au is a portal for potential home owners who are looking to build a new home. The website helps users to search and find a home builder of their choice. This portal aims at bringing multiple home builders products and designs into one single platform making the search process a seamless one. If you are looking to build a residential house - we can help you find the right home builder.

Geelong, Victoria

Wyndham

Jim’s Financial Services is a ‘ONE STOP’ finance destination for your car loan, equipment, personal loan, home loan, business loan and retirement planning.We are a trusted provider of Financial Services for families, individuals, and small to medium sized businesses within Australia.Jim’s Financial Services offers a diversified platform of product ranges not seen in the finance sector. Our clients don’t need to go to a separate specialist for their home loan, investment property, car/equipment loan, commercial etc. They can come directly to us as we are finance specialists in all areas that operate under one umbrella. This is our biggest ‘point of difference’ in the financial market place within Australia.

Melbourne, Australia

Job role involves ensuring the operational excellence of 30+ ANZ retail branches in the VIC/TAS Geelong & Tasmania Regions by providing guidance and leadership to the branch manager groupKey Responsibilities- Manage FTE (190 FTE) & Cost ($20 mil expense budget) - Workforce Management - Optimal rostering & leave planning and implement relief model. - Manage discretionary spend.- Data Analysis & Modelling- Process Improvement by removing non value added functions- Co-ordinate & manage - Relief staff - Monitor customer experience trends including wait times. - Monitor / Review Customer complaints and Real Time customer Feedback. - Compliance and Risk SME for the branches - Remote & On site compliance testing to minimise risk. - Provide recruitment approvals and manage onboarding and training plans. - Candidates resume review and shortlisting. - Screening and Interviewing of candidates as required

Geelong & Ballarat

2IC to the District Manager. Job role involves managing the 15 retail ANZ branches in the district in conjunction with the District Manager to achieve and implement sales, people, and cost and customer strategies. Responsible for $8mil Expense Budget, $50 mil Revenue Target, $300 mil Home Loan Lending FUM, 500 Sales Events weekly & 85 FTE Employees.Responsibilities:- Manage the district in the absence of the district manager. Second in-charge for all district decisions- Coach, develop and support the 14 branch managers in the district to run their branch efficiently.- Conduct performance and regular one on one conversation with the Branch Managers.- Coaching and Pipeline Management of Home & Investment Lending Managers- Implement Sales disciplines and structures.- Data Modelling and build sales forecasting tools. - Setting the district strategies and goals with the BM leadership team.- Identifying performance gaps and implementing solutions to close these gaps.- Provide analytic insights to Branch Managers and DM re: product performances and staff performances- Implement process improvements to function more effectively as a district.- Compliance checking to ensure branches are adhering to policies and procedures including OH&S.- Manage district FTE and recruitments to meet staffing requirements.

Melbourne, Australia

Finance Business Partner role which involves providing financial advisory and analytical support to Heads of Business and Contact Centre Managers to assist in decision making, driving business performance and efficiency. Volume covers 1200 employees and $100 mil expense budgetResponsibilities:- Achieve Operating Plan (expenses & FTE)- Prepare and negotiate financial and FTE plan for the coming financial year,- Responsible for the financial performance of 45 plus cost centres- Implement cost management techniques to forecast and control current year expenses.- Perform investigative cost analysis to avoid unnecessary costs.- Achieve appropriate streamlining and consistency in key processes to gain efficiencies.- Provide accurate and timely forecast projections to assist in assessment of performance against plan- Provide accurate, effective financial management reporting for the business.- Monitor the integrity of the data used and liaise with the appropriate people to initiate amendments.- Conduct regular stakeholder budget meetings to support astute decision making.- Provide signoff for productivity benefits and track benefits realisation to deliver cost reduction.- Review project BRDs and documents to provide feedback and sign-off.- Provide FTE modelling and Impact analysis for major projects- Assist in the roll out and implementation of Group wide projects.- Manage end to end ANZ Contact Centre Sales Incentive Scheme

Melbourne, Australia

Identify process improvement opportunities in the business and deliver cost saving projectsResponsibilities:- Process mapping business process.- Requirements gathering and documentation- Cost Benefits Analysis- Stakeholder management- Post Implementation review and Benefits Tracking.

Melbourne, Australia

Job role involves managing and coaching a team of 50+ OTP sales consultants on a day to day basis.Responsibilities:- Manage daily operations of the department to best achieve sales and service targets- Point of reference for Senior Officers and Sales Consultants- Resolving escalations, customer complaints and issues arising within and outside the team- Coaching Sales consultants on a regular basis striving to exceed targets and standards.- Workforce and capacity planning to ensure the business needs to met and achieved.- Conducting Quality Assurance to ensure the staff is compliant to standards and regulations.- Conduct regular Team Meetings & One on One Meetings.- Regular training and counseling of employees to keep them focused and motivated.- Monitor Individual and team’s performances to ensure we meet target and take corrective actions.- Provide regular reports and presentations for stakeholders regarding department’s performance.- Deliver Performance Reviews and give developmental feedback to consultants.- Liaison and interact with marketing and other stakeholders to ensure smooth running of business.- Recruitment and Interviewing new staff- Facilitator and trainer for new recruits and when installing new systems.

Graduate Diploma - Banking & Finance, Financial Management, Portfolio And Treasury Management

Master Of Business Administration (Mba), Finance, Marketing And General

Bachelor Of Commerce (Bcom), Accounting And Business/Management