Thomas Stone Email & Phone Number

Leeds, Gb

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Supported the Stark Group UK branch network on the correct use of the branch systems and procedures in order to maximise branch efficiency and profitability.Key Responsibilities & Achievements● Assisted circa 50 branches either remotely or by conducting branch visits.● Delivered coaching to new and existing employees.● Completed pre and post count reviews for branches stocktaking each month to reduce potential stock and financial losses.● Conducted audits and integrity checks to ensure procedures were implemented at branch level.● Provided onsite support to select branches during their stock count.

Huddersfield, England, United Kingdom

Managed the asset and CMDB data for I.T. hardware in use throughout the whole of the Saint-Gobain estate, with a goal of an accurate single source of data held within the ITSM toolset ServiceNow.Key Responsibilities & Achievements● Monitored company laptops, PC’s, smartphones, tablets, network switches and servers.● Maintained the CMDB and asset database within ServiceNow, using discovery tools and liaising with relevant stakeholders and departments.● Implemented new or improved upon existing processes, including full documentation and coaching of the relevant individuals or teams.● Analysed data to produce reports and dashboards to relevant stakeholders.● Coordinated with vendors to ensure accurate data was supplied and deliveries were monitored and received correctly.● Conducted periodic onsite stock audits with a third party supplier to ensure data and stock levels remained accurate.

Leeds, United Kingdom

Monitored and reported on the tool hire fleet nationwide to track and improve utilisation.Key Responsibilities & Achievements● Created custom reports and dashboards to be distributed to the Managing Director and Regional Directors.● Analysed data to produce reports and dashboards to relevant stakeholders.● Provided assistance to customer queries via email and phone.● Ensured customer orders were executed efficiently, meaning deliveries and collections met tight deadlines.

United Kingdom

Involved in the implementation of the new ICON trading system that would be running throughout all Saint-Gobain Building Distribution sites; through the delivery of training or coaching of delegates at branches on a 1 to 1 or group basis.Key Responsibilities & Achievements● Worked remotely over a 2 week period, visiting multiple branches nationwide.● Coached individuals or teams on the use of the new ICON trading system.● Adapted to the various learning styles that individuals possessed, ensuring they were comfortable using the new system once training was complete.● Provided onsite support to branches, answering user queries and liaising with other team members or departments to find a resolution.

Leeds, United Kingdom

Managed stock levels for hub branches nationwide and sourced special order items for the various major contracts. Key Responsibilities & Achievements● Monitored stock levels and sales figures across the hub locations nationwide, ensuring stock remained at optimum levels throughout.● Liaised with European suppliers and shipping partners to arrange collections and establish delivery schedules.● Sourced special order items for various major contracts.● Assisted the pricing team in maintaining and creating product codes on the trading system.

Leeds, United Kingdom

Key Responsibilities & Achievements● Assisted in or responsible for the day to day operation of the branch.● Briefed colleagues of targets and their roles through regular meetings.● Health & Safety Champion● Completed Risk Assessments and provided H&S training to colleagues.● Provided customer service, answered queries and helped with customer projects.● Implemented new warehouse procedures which improved efficiency and reduced potential stock losses.

Leeds, United Kingdom

Birstall

Leeds, United Kingdom

Gildersome