Manager
CurrentManage Claims and Dispatching processes and 100+ agents of varied levels
Aug 2022 - Present
AeroLeads people directory · profile
Tom Stout Email & Phone Number
Executive
at
Riverstone Logistics
1 work email found
@macys.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Executive
Location
Charlotte, North Carolina, United States
Company size
Who is Tom Stout? Overview
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Quick answer
Tom Stout is listed as Executive at Riverstone Logistics, a with 9 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at macys.com and a matched LinkedIn profile for Tom Stout.
Tom Stout previously worked as Manager at Riverstone Logistics and Director, Recruitment Operations at Macy'S.
Company email context
Email format at Riverstone Logistics
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{first}.{last}@macys.com
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AeroLeads found 1 current-domain work email signal for Tom Stout. Compare company email patterns before reaching out.
Profile bio
About Tom Stout
Overseeing claims and central dispatch process and teams for Riverstone Logistics. I am responsible for creating, iterating, and executing SOP's, SOW's and processes while coaching and managing over 100 employees both within corporate and outsourced to ensure premium level service for our clients. • Accomplished Operations and Project Leader with 12 years of experience in Strategic Planning, Business Systems Analysis, Project Management, and Operations Management within Centralized Hiring, Call Centers & Human Resource Administration• Process Improvement Director with expertise in leading dynamic teams consisting of 100-150 employees• Expert at empowering associates to support departmental objectives around cost reduction, quality improvement, productivity enhancement, and overall customer delight Process Improvement Director with expertise in leading dynamic teams consisting of 100-150 employees• 2+ years supporting a 3 time winning Fast 50 Growth companies within the logistic world
Listed skills include Microsoft Office, Management, Microsoft Excel, Microsoft Word, and 7 others.
Current workplace
Tom Stout's current company
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6 roles
Tom Stout work experience
A career timeline built from the work history available for this profile.
Director, Recruitment Operations
I led the Talent Acquisition Recruitment Operations and Volume Recruitment function for Macy’s, Inc., which includes both the Macy's and Bloomingdale's brands. Recruitment Operations is responsible for screening more than 1.3 million applications per year for all areas of the enterprise. My team is also responsible for the full life-cycle recruitment and hiring of all non-exempt store, warehouse, and call center associates across the company. Our centralized Recruitment Operations team conducts more than 100,000 phone interviews per year and extends job offers to qualified candidates.
Jun 2015 - Oct 2018
Sr. Manager
I led the Recruitment Operations Phone Hiring Team for Macy’s, Inc., which includes both the Macy's and Bloomingdale's brands. Our centralized Recruitment Operations team conducts more than 100,000 phone interviews per year and extends job offers to qualified candidates. Additional responsibilities include management of constructing a new facility, running a remote team of 70+ phone specialists, and directing the completion of systemic enhancements and call management systems within this team
Jan 2013 - May 2015
Manager, Macy'S Corporate Services Employment
Creating a new department to centralize Macy's Hiring for over 600 stores - Managed a team of 15 specialists to screen, post, and analyze the filling of store openings throughout the country
Sep 2009 - Dec 2012
Manager, Internet Customer Service
Opened up and Managed the day to day operations of Internet Customer Service for Macys.com through a team of 100+ Supervisors and Phone Specialists. My team was responsible for delivering the best in class customer service while trouble shooting systemic issues as they came up.
Mar 2007 - Aug 2009
Manager, Furniture And Bedding Customer Service
Responsible for opening up a new department and developing nationwide branding for centralized customer service. My team comprised of both frontline and backline functions in an effort to overall support warehouse and store customer service.
Jan 2000 - Feb 2007
FAQ
Frequently asked questions about Tom Stout
Quick answers generated from the profile data available on this page.
What company does Tom Stout work for?
Tom Stout works for Riverstone Logistics.
What is Tom Stout's role at Riverstone Logistics?
Tom Stout is listed as Executive at Riverstone Logistics.
What is Tom Stout's email address?
AeroLeads has found 1 work email signal at @macys.com for Tom Stout at Riverstone Logistics.
Where is Tom Stout based?
Tom Stout is based in Charlotte, North Carolina, United States while working with Riverstone Logistics.
What companies has Tom Stout worked for?
Tom Stout has worked for Riverstone Logistics and Macy'S.
How can I contact Tom Stout?
You can use AeroLeads to view verified contact signals for Tom Stout at Riverstone Logistics, including work email, phone, and LinkedIn data when available.
What skills is Tom Stout known for?
Tom Stout is listed with skills including Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Leadership, and Training.
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