Oversaw first shift of computer operations and production control, managing a team of 15.Held responsibility for large-volume production operation with critical online dependency, including large-print operation with high-volume printout, special forms, and data control output.Reduced inventory costs by 38% while negotiating pricing with vendors using WWREEstimated monthly as well as yearly equipment/material requirements.Placed purchase orders, maintained contact with multiple vendors and expedited deliveries as required.Implemented successful policies and procedures for IT operations, such as establishing and coordinating rapid-response procedures for severe business interruption situations.Conducted IT operations disaster-recovery planning, and managed offsite vaulting.Managed disaster recovery (DR) tests and transportation, IT recovery services, media storage functions, report creation, department purchasing, and inventory orders.Produced all company personnel payroll checks on daily basis for 200,000 employees.Maintained employee scheduling, training, interviewing and hiring, as well as vacation requests, sick time and disability claims.Performed monthly audits to ensure 100% compliance of operational policies and procedures.Provided superior customer service at every level.

Led a team of five employees, focusing on report distribution, server maintenance, and data entry.Held responsibility for administering performance reviews and quarterly progress reports.Developed effective working relationships within company, as well as with vendors and other outside resources to maintain competitive pricing.Utilized Windows and Novell servers for all Disaster Recovery (DR).Oversaw departmental payroll requests.Processed DR on daily basis.Managed tape storage purchases.Provided customer service at all levels.Controlled all inventory levels for print room consumables.

Held responsibility for processing company's critical data on daily basis. Collected data from mainframe system, AS/400, and UNIX, transporting information to offsite location.Created reports from TMS.Maintained tape storage back-up inventory.Earned quick promotions and increasing responsibilities.